Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,247 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 10 months ago

Thank you for giving us a 5-star rating. We are pleased that you are satisfied with our service.

Posted 10 months ago

“Really happy with the product and quick delivery”

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Posted 10 months ago

Hi Tony. Thank you for your feedback! We appreciate your business and look forward to serving you again soon.

Posted 10 months ago

“Fast delivery, nice packaging and quality. Happy to come back for another items in a future. Recommending to make a purchase here”

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Posted 10 months ago

Hi Olesia! We're delighted that everything met your expectations. Thank you for your recommendation and your fantastic feedback!

Posted 10 months ago

“Prompt service”

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Posted 10 months ago

Hi there! We're glad to know that we have met your expectations. Thank you for your feedback!

Posted 10 months ago

“Great customer service! I bought some compression gloves and they are amazing. One of them had a hole but they looked into it and gave me a replacement after I followed them up. Great products and friendly service.”

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Posted 10 months ago

That's wonderful to hear! We're thrilled you love the compression gloves and appreciate your understanding and patience regarding the initial issue. We're always happy to help resolve any concerns and ensure our customers have a positive experience. Thank you for your feedback!

Posted 10 months ago

“Excellent communication during the purchase process. Quality and comfortable product (wrist brace). Fast delivery.”

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Posted 10 months ago

Hi Lydia! Thank you for highlighting the excellent communication, quality product, and fast delivery. It's truly rewarding to know we delivered a smooth and satisfying experience from start to finish. We appreciate your feedback!

Posted 10 months ago

“Great delivery time, also products are well designed and the information on website is accurate. Especially size when u measure up.”

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Posted 10 months ago

Hi Max, we are glad that you had a positive experience with our products and services. We appreciate your feedback!

Posted 10 months ago

“The item arived on time and as described. Ecsellent service....many thanks”

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Posted 10 months ago

Hi James, we are pleased your item arrived on time and matched the description. Your feedback is appreciated, and we always strive to provide excellent service.

Posted 10 months ago

“It would have worked well I am sure but can’t get it over my cast . The opening isn’t big enough to accommodate my rather bulky half cast from toe to just under my knee cap .”

Helpful Report

Posted 10 months ago

Hi Ilka. Thank you for your feedback on the Seal-Tight Waterproof Cast Cover - Adult Short Leg (29403). We understand that you had difficulty getting the cover over your cast, and we apologize for any frustration this may have caused. The 29403 model is designed for a shorter leg and has a maximum circumference of 21 inches (53.3 cm). While it might seem like it should fit comfortably, different casts can vary in shape and size, making it challenging to find a perfect fit for every individual. We're happy to offer you a few options to address this issue: 1. Exchange for the Seal-Tight Waterproof Cast Cover - Adult Short Wide Leg 29406. This cast cover measures 23 inches (61 cm) in length and has a maximum circumference of 28 inches (71 cm). This might provide a better fit for your cast. Let me share the item page: https://www.bodyheal.com.au/products/seal-tight-waterproof-wide-leg-cast-cover 2. Refund: If you prefer not to exchange for a different item, we're happy to offer you an item refund. You can also use the returns center to initiate this process. You can initiate the exchange process through our returns center at https://www.bodyheal.com.au/tools/returns: https://www.bodyheal.com.au/tools/returns. We understand that having a cast can be inconvenient, and we want to do everything we can to help you stay comfortable and protected during your recovery. Please don't hesitate to contact our customer service team if you have questions or need further assistance.

Posted 10 months ago

“Excellent prompt despatch and delivery. The Lumbar Back Brace gives great support and gave me immediate relief from my chronic lower back pain, from which I have suffered for many years.”

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Posted 11 months ago

Hi Eric, we are pleased to have met your expectations. We are delighted to hear that our back brace has provided you with excellent support and immediate relief from your chronic lower back pain. We appreciate your feedback!

Posted 10 months ago

“Very quick response,item arrived on time.”

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Posted 11 months ago

Hi Neil, we are delighted to hear about your positive experience with us. Thank you for choosing Body Heal. We are excited about the opportunity to serve you in the future and continue providing exceptional products and service.

Posted 10 months ago

“Great service, speedy postage”

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Posted 11 months ago

Hi Sherene, we're pleased to have met your expectations. Thank you for sharing your feedback!

Posted 11 months ago

“Very helpful”

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Posted 11 months ago

Hi there! We're pleased that we have met your expectations. Thank you for your feedback!

Posted 11 months ago

“Prompt delivery”

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Posted 11 months ago

Hi Janet. We understand that receiving your items quickly is important, and we strive to ensure that all orders are processed and shipped efficiently. We're happy that our efforts met your expectations!

Posted 11 months ago

“Easy web order and great product. I bought the arthritis gloves for my wife and they work well reducing the pain in her fingers.”

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Posted 11 months ago

Hi Robert! We are delighted that your wife found relief with the arthritis gloves and that you had a seamless experience on our website. Our goal is to ensure that the shopping experience is as smooth and enjoyable as possible. Thank you for your feedback!

Posted 11 months ago

“Fast shipping, easy checkout process”

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Posted 11 months ago

Hi Kylie! We're happy that you had a smooth experience with our website. We know how important it is to receive your orders quickly and conveniently, and we're glad we met your expectations. Thank you for choosing us! We look forward to serving you again soon.

Posted 11 months ago

“Excellent service and excellent product”

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Posted 11 months ago

Hi Peter! We're truly grateful for your kind words and appreciate your sharing your positive experience. Knowing that our service and the product exceeded your expectations means a lot to us. Thank you for sharing your feedback!

Posted 11 months ago

“Product as described, ordering easy and dispatch and shipping transparent and prompt.”

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Posted 11 months ago

HI Peter! We are glad to hear that we have met your expectations. Thank you for your feedback!

Posted 11 months ago

“Excellent service and delivery despite it being over the Christmas period. I am very happy with the product that I bought for my broken ankle.”

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Posted 11 months ago

Hi Yvonne. We're truly grateful for your kind words! It means a lot to us that you found our service and delivery excellent, even during the busy Christmas period. We understand how important it is to receive support items quickly, especially when recovering from an injury, and we're glad we could deliver despite the holiday rush.

Posted 11 months ago

“My wife has enjoyed are BodyHealls socks but is not sure if they will damage her ankles and feet as both are very swollen. She is mostly worried that they may stop the blood flow to her feet and cause other problems. Please advise.”

Helpful Report

Posted 11 months ago

Hi Phillip! It's great that your wife has found the OS1st FS6 Plantar Fasciitis Black Compression Foot Sleeves helpful! However, it's understandable to be concerned about potential risks when using compression garments on swollen ankles and feet. Here's some information to help: Safety First: - Consult a doctor: Before using any compression garments on swollen ankles or feet, it's crucial to consult your wife's doctor. They can assess the swelling's cause and advise on the safest and most effective treatment options, including whether compression sleeves are appropriate. - Follow doctor's instructions: If the doctor recommends compression sleeves, carefully follow their specific instructions on fitting, application time, and duration of use. Improper use can worsen swelling or cause further health issues. General Precautions: - Monitor for discomfort: While properly fitted compression sleeves shouldn't cause pain or worsen discomfort, it's important to monitor your wife's feet for any changes. Discomfort, numbness, tingling, or increased swelling are signs of removing the sleeves and consulting the doctor immediately. - Choose the right size: Ill-fitting sleeves can be counterproductive and harmful. Ensure the sleeves are chosen based on accurate measurements for a snug but comfortable fit without excessive tightness or constriction. - Don't wear overnight: Generally, compression sleeves are recommended for daytime use and shouldn't be worn overnight unless specifically advised by the doctor. We hope this information helps!

Posted 11 months ago

Body Heal is rated 4.8 based on 2,247 reviews