Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,252 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“happy with the order came fast”

Helpful Report

Posted 4 years ago

Hi Vuthy! Thank you for the positive feedback. We're glad that you are happy with your order. We aim to keep our customers happy. Thanks again!

Posted 4 years ago

“I have found Body Heal nothing but helpful. When I received the product I noticed how good the quality was, but unfortunately, the size was not for me. The process of returning this product was simple and easy. I have told a couple friends about this company and they are happy as I am with the products and service.”

Helpful Report

Posted 4 years ago

Hi Cheryl! Thank you for your positive feedback and we're glad to know that you are happy with the product and with our service. We aim to keep our customers happy. It saddened us to hear that the size of the product did not fit you. While the size chart is accurate for the vast majority of our customers it cannot accommodate everyone. Not everyone is made the same. Looking forward to your next purchase! Cheers!

Posted 4 years ago

“Great product in the Serola belt, good service, great communication throughout the purchase thank you.”

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Posted 4 years ago

Hello Richard! Thank you for your positive feedback. We're glad that you are happy with your product and the service we provided. We aim to keep our customers happy. Looking forward to your next purchase!

Posted 4 years ago

“Prompt delivery. Excellent product”

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Posted 4 years ago

Hi Catherine! Thank you for the positive feedback. We're glad that you are happy with the product you purchase and satisfied with our service. Looking forward to your next order. Thanks again!

Posted 4 years ago

“Sizing of the product I delivered was incorrect and since the order involved underwear I was unable to return it and get my money back. No good labeling items large when they are simply not! Poor sizing is typical of imported products from India and Asia. Nearly $40 wasted!”

Helpful Report

Posted 4 years ago

Hi Peter, we're sorry to hear about your experience. The size guide on our website is recommended by the brand and it served most of our customers well. However like any apparel, there are always exceptions, not everyone is made the same. The product you ordered is one of our non-returnable products as stated on the product page. Since this product is an undergarment due to hygienic reasons we do not allow exchange or refunds for it. Please check our return policy: https://www.bodyheal.com.au/pages/return-exchange Product page: https://www.bodyheal.com.au/collections/protection-wear/products/540-mcdavid-athletic-supporter-jockstrap?_pos=1&_sid=c50c7ea3a&_ss=r We are more than happy to provide a 40% discount if you wish to purchase the next size. Kindly send us an email and our team is more than happy to assist you. Thanks BodyHeal

Posted 4 years ago

“Customer service were most helpful with changing my order.”

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Posted 4 years ago

Hi Nick! Thank you for your positive feedback. We aim to keep our customers happy. Looking forward to your next purchase!

Posted 4 years ago

“Customer service was very good and the delivery process excellent. Would definitely use them again.”

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Posted 4 years ago

Hi Paul! Thank you for your positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks again!

Posted 4 years ago

“found arm upport very helpful would willingly order from you agin”

Helpful Report

Posted 4 years ago

Hi! Thank you for your positive feedback. We're glad that the product helps you and fits you well. Looking forward to your next purchase. Cheers!

Posted 4 years ago

“Ordered an abdominal belt online for express delivery as I needed it urgently. Long story short, due to a change of circumstances i had to cancel reluctantly. I messaged them at 1am asking if I could cancel and they replied back early like 6 or 7am saying they could provide a refund. They didn't interrogate me to approve the refund, they were very sympathetic and very helpful. Really great customer service and I'll definitely order something in the future because their products are really good quality from my research and organised my refund pretty quickly as I got an email straight away from Afterpay confirming. Thanks, its very difficult to find decent companies these days with a human side will”

Helpful Report

Posted 4 years ago

Hi Happy! Thank you for your positive feedback. We're glad to know that you are happy with our service. We aim to keep our customers happy. Looking forward to your next purchase!

Posted 4 years ago

“Prompt delivery exactly what I ordered at good price”

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Posted 4 years ago

Hi Daniel! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy. Thanks again!

Posted 4 years ago

“Great service! Very happy with my purchase 👍”

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Posted 4 years ago

Hi Anna! Thank you for the positive feedback. We aim to keep our customers happy. Looking forward to your next purchase. Cheers!

Posted 4 years ago

“Excellent customer service! I received an instant response and resolution to the little delivery problem I had. Very impressive service. Products were perfect.”

Helpful Report

Posted 4 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks again!

Posted 4 years ago

“Delivery time and quality of purchase was excellent. Happy turn around time for exchange when bigger size required.”

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Posted 4 years ago

Hi Maxine! Thank you for the positive feedback. We aim to keep our customers happy and satisfied! Cheers!

Posted 4 years ago

“Great to deal with and quick delivery”

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Posted 4 years ago

Hi Fabiola! Thank you for the positive review. We aim to keep our customers happy. Thanks again!

Posted 4 years ago

“Good service. Quick delivery.”

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Posted 4 years ago

Hi Ian! Thank you for the positive review. We're glad that you are happy with our service. We aim to keep our customers happy. Thanks again!

Posted 4 years ago

“Very helpful staff with plenty of knowledge being able to point me in the right direction”

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Posted 4 years ago

Hi Ari! Thank you for the positive feedback. We aim to keep our customers happy. Thanks again!

Posted 4 years ago

“Hi BodyHeal, The entire process from research, to discovery, assessment and selection, buying online and to receive it so promptly I would not only buy from you again but highly recommend you, (and I have already to a mate in Brisbane), as a great supplier. Best Regards - Geoff Dupille 0419-769067.”

Helpful Report

Posted 4 years ago

Hi Geoff! Thank you for your positive and detailed review. We're glad that we're ve hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 4 years ago

“Amazing range and quality products, with outstanding customer service. Was impressed with responsiveness and helpfulness”

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Posted 4 years ago

Hi Penny! Thank you for the positive review. We're glad that we've hit the mark for you. Our aim is to always keep our customers happy and satisfied. Looking forward to your next purchase. Thanks again!

Posted 4 years ago

“I’m an avid adventurer, so when patellar tendinitis struck, it put a major damper on my way of life. Thanks to the joint efforts of physiotherapy and my patellar strap from Body Heal, I’m back where I belong, on the trail exploring the world.”

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Posted 4 years ago

“Good service.Good service.”

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Posted 4 years ago

Hi Carolyn! Thank you for the positive feedback. We aim to keep our customers happy.

Posted 4 years ago

Body Heal is rated 4.8 based on 2,252 reviews