Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,251 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On line order process very easy. Postage fast. Product arrived earlier than expected. Goods exactly as described and perfect fit for purpose.”

Helpful Report

Posted 3 years ago

Hi Julia! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Very easy to deal with - quick postage & knee brace was exactly as described.”

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Posted 3 years ago

Hi! Thank you for the positive review. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Very satisfied and easy to put on and find the support great”

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Posted 3 years ago

Thanks for your review Marion!

Posted 3 years ago

“Excellent service & very quick delivery, thank you!”

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Posted 3 years ago

Thanks for leaving a review! We appreciate it :)

Posted 3 years ago

“Cannot fault the online service. Unfortunately I had to exchange my product for a different version and the online help and service was 100% and a very quick response.”

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Posted 3 years ago

Hi James! Thank you for the detailed positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Excellent service, thank you!”

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Posted 3 years ago

Hi Allan! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Body Heal were fast, efficient with no issues placing or receiving the order.”

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Posted 3 years ago

Hi Michaela! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

“The O.T that I dealt with, Melissa Le Manna, was very friendly and easy to talk to while also being professional . The splints she recommended are perfect- I get pain relief when wearing them yet they are the most comfortable I have ever worn. Overall my experience with Body Heal has been a very successful one.”

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Posted 3 years ago

Hi Liz! Thank you for the positive feedback. We're glad that you are happy with our service and we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“no mucking around with Body Heal-quick to respond to questions via chat/email, fast delivery and no fuss returns. Great business ethic for customers.”

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Posted 3 years ago

Hi Paula! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Needed a really strong shoulder support after dislocating my shoulder. The Shock Doctor product Body Heal supplied was fantastic. Got me to a level of full on sport with the confidence to test my shoulder. I mixed up the sizing and they swapped over the product without any fuss.”

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Posted 3 years ago

Hi Alain! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thank you!

Posted 3 years ago

“Works beautifully.”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that you are happy with the product your order and that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“First pair arrived fairly quickly during busy time last year. Pleased with the result so when offered a discount bought the second pair. Which arrived in a few days, fast as we live in county Qld and only get deliveries a few days a week.”

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Posted 3 years ago

Hi Carole! Thank you for the detailed positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

“Product is as advertised and already helping with my pain management. Prompt delivery as promised. I have purchased 2 more products.”

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Posted 3 years ago

Hi Pamela! Thank you for the detailed positive feedback. We're glad that the product supports you well and helps ease your pain. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Quick response and excellent updates. Product ordered on Sunday. Arrived on the Wednesday.”

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Posted 3 years ago

Hi! Thank you for the detailed positive feedback. We're glad that we've hit the mark for you and you have received your order promptly. We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

“Items was good quality, and worked Brought a second one. Service and delivery quick”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly. We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

“Body Heal was so easy to view, order and product delivery was very quick. 2 days!! Customer service is excellent and the specialist I web chat, spoke with and email was Gerah. AWESOME!! The product Serola Sacroiliac Belt SIBv2 Large gave immediate relief for S1 and tail bone pain. Thank you Body Heal”

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Posted 3 years ago

Hi John! Thank you for the detailed positive feedback. We're glad that we've hit the mark for you and the item works for you perfectly to help ease your pain. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks, again!

Posted 3 years ago

“I found the product useless,did not keep my leg dry.I have put it in the post & would like a refund”

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Posted 3 years ago

“Great product which arrived within a few days of ordering, and good communication from ordering to delivery.”

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Posted 3 years ago

Hi Brett! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks, again!

Posted 3 years ago

“I have revived them a 2 days ago and can't make any statement as yet.”

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Posted 3 years ago

Hi Krystyna! Thank you for the positive feedback. We're glad that you have received your order. We hope it will provide the support that you need. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks, again!

Posted 3 years ago

“Sent to wrong state when address clear. Have worn Sacroiliac Belt for a while now and already misshaped. Works a treat but I suggest like most things nowadays short product life.”

Helpful Report

Posted 3 years ago

Hello Ed Thank you for your feedback. We apologize for the delay and trouble this has caused you. As mentioned in our emails the reason the parcel was incorrectly sent to a different state and eventually returned back to us is that the part of the label with your shipping address was torn off. Unfortunately, AusPost is responsible for not handling the parcels with care. However, we did ship out a replacement ASAP which was shipped out on the 3rd of February and you have received the replacement the next day, the 4th of February. As for the belt being misshapen, Was it washed recently? The recommended method of washing is hand wash with cold water. If you could send us a photo showing the defect that would help us identify whats the causing the defect. Looking forward to hearing back from you soon. Thanks BodyHeal.au

Posted 3 years ago

Body Heal is rated 4.8 based on 2,251 reviews