Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,257 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipment is taking too long to arrive.”

Helpful Report

Posted 3 years ago

Hi! Thank you for your feedback. Upon checking your order was dispatched promptly. However, unfortunately, due to the unprecedented situation at the moment with COVID-19, Australia Post is suffering from congestion in their network. We are still dispatching orders promptly every business day however the issue has been Australia Post. There's only so much we can do in situations like this, we use Australia's best and most trusted delivery service but they're facing issues mostly due to the restrictions in Victoria & NSW. We have had a notice on every page that links to our Corona Virus page warning our customers that delays are possible especially with free standard shipping. Which is why we have been recommending Express Post. AusPost is facing delays all through the network, some delays are significant. These delays have affected our reputation, but believe me, we're trying our best to be as transparent as possible. About 80% of our parcels are still getting delivered in a reasonable amount of time. We recommend you have a read of this article which shows just how terrible things are right now. https://www.news.com.au/finance/business/retail/australia-post-delivery-delays-revealed-in-terrifying-photo/news-story/53d4a3bbdb87bf3bd35f9f86636eff3b I hope this helps and answers your concern. Thanks Gerah

Posted 3 years ago

“Easy to order and happy with product”

Helpful Report

Posted 3 years ago

Hi Ness! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“quick easy noline purchase. good quality product”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Service was great and my Patella stabilizer arrived very quickly”

Helpful Report

Posted 3 years ago

Hi Wendy! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Very quick delivery”

Helpful Report

Posted 3 years ago

“Good quality, fast delivery Couldn't see any instructions on use though”

Helpful Report

Posted 3 years ago

Hi Natalie! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. You can watch this video for instructions on how to use the product: https://www.youtube.com/watch?v=pMcWy1m4QOg | it's a different model without the dual pads. As long as you can feel pressure where the tennis/golfers elbows symptoms are. I hope this helps. Feel free to let us know if you have any questions or concerns. Thanks BodyHel

Posted 3 years ago

“items arrived in a good time and the items were well packed. The website was easy to use. the masks are Christmas presents.”

Helpful Report

Posted 3 years ago

Hi Jo! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks!

Posted 3 years ago

“Delivery was within a few days”

Helpful Report

Posted 3 years ago

Hi Karen! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase.

Posted 3 years ago

“Easy to find products on website”

Helpful Report

Posted 3 years ago

Hi Julie! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“Great service every step of the way.”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Great job, great communication”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“Efficient service, especially live chat!”

Helpful Report

Posted 3 years ago

Hi Anna! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Very fast delivery from when ordered.”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks!

Posted 3 years ago

“The thumb brace is a great pain reliever and stabiliser.”

Helpful Report

Posted 3 years ago

“Body heals service was really good. Even during these trying COVID times with Australia Post deliveries being delayed the socks were shipped within a day of ordering and arrived within the week.”

Helpful Report

Posted 3 years ago

Hi Patricia! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Great advice and helpful service”

Helpful Report

Posted 3 years ago

Hi Ella! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Great and polite service”

Helpful Report

Posted 3 years ago

Hi Mary! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“t'was good mane”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase. Cheers!

Posted 3 years ago

“The service I received was wonderful. From figuring out which size I needed, to the ease of ordering and the very quick delivery. I was very impressed.”

Helpful Report

Posted 3 years ago

Hi Julie! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Great service, excellent product. Thanks.”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

Body Heal is rated 4.8 based on 2,257 reviews