Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,247 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There are NO “BOTS” here. I did think “Maria” was a BOT tho!! My reasoning on this was that she came back with answers to my questions quickly. Then gave much needed advice. I wanted to buy a knee brace for stress fractures, but she clearly knows what she’s talking about, she advised that another product may be more suitable but check with Dr. The postage was fair and reasonable. The time to receive was earlier than expected. I’ve dealt with other so called “health”companies with much regret and loss of money. The way “Body Heal” conduct themselves is second to none. It’s been a very long time since I’ve dealt with someone who knows so much about their products. Her communication coupled with respect, I’ll never look elsewhere. Well done to you Maria. If your bosses are reading this, I feel a 23.5% (random % I know!) pay rise would be wise. There’s head hunters out there. If they get one sniff on how great she is….. well who knows what the outcome would be. I bet now you’re going to say that Maria is the owner hahaha. Thank you so much. Serendipity:)”

Helpful Report

Posted 9 months ago

Hi Serendipity! We are delighted to hear that your experience with us stands out from other companies you have interacted with. We take pride in our customer service and ensure that our team members are well-versed in our products. Your kind words and positive feedback are truly rewarding for our team. We are continuously striving to enhance our services, and your insights are highly valuable to us. Thank you for choosing us, and we look forward to serving you again in the future!

Posted 9 months ago

“Great Costner service, speedy delivery”

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Posted 9 months ago

Hi Rosemary. We're glad we have met your expectations. Thank you for your feedback!

Posted 9 months ago

“It has been ver helpfull”

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Posted 9 months ago

Hi Ali! We're thrilled that you're satisfied with our services. Thank you for your feedback!

Posted 9 months ago

“Very good, and kept informed along the way”

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Posted 9 months ago

Hi Joanne, we are pleased to hear that you are satisfied with our products and services. Your feedback is greatly appreciated.

Posted 9 months ago

“It gives me Genuine Pleasure to place on record the very high opinion that I have placed on BodyHeals service. They pocess a pleasant efficient staff , whom were most helpful with their replies to any questions. I have been wearing Compression stockings now for 5 years. But came across BodyHeals by chance, it was their introduction to duomed that caught my eye.”

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Posted 9 months ago

Hi Clifford, we are thrilled to hear about your positive experience with us! Your kind words about our helpful and efficient staff are truly appreciated. We are committed to delivering exceptional customer service at every opportunity. Thank you for sharing your experience!

Posted 9 months ago

“Customer Service”

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Posted 9 months ago

Hi Lynne, we are pleased that you are satisfied with our customer service. Your feedback is greatly appreciated!

Posted 9 months ago

“Excellent company, excellent communication. Highly recommend.”

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Posted 9 months ago

Hi there! We appreciate your support and are glad to hear that you're satisfied with our services. Your recommendation means a lot to us. Thank you for your feedback, and we look forward to serving you in the future!

Posted 9 months ago

“I have to say that the one thing I'm not happy about is being harassed to give a review, but that said, I can't fault BodyHeal. Their products are good quality, their return service is far more efficiant than most, and their prices are very comparable. I think the best review I could give is to be a return customer which I have done multiple times now over multiple years. Now don't ask me again.”

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Posted 9 months ago

Hi Lynn, we appreciate your feedback and understand your frustration with being asked for a review. Your positive comments about BodyHeal's high-quality products, efficient return service, and competitive prices are valued. Thank you for sharing your thoughts.

Posted 9 months ago

“cannot fault body heal they know what they are doing and are very reliable and service driven I feel very safe with this business”

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Posted 9 months ago

Hi Suzanne, we appreciate your kind words and the time you took to share your experience.

Posted 9 months ago

“In this electronic age you have done well 🙏”

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Posted 9 months ago

Hi Lex! We're glad that we have met your expectations. Thank you for your feedback!

Posted 9 months ago

“Great service, fast delivery and product fits perfectly.”

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Posted 9 months ago

Hi Bec! We're pleased you are happy with our products and services. Your feedback is valuable to us!

Posted 9 months ago

“WOW, awesome service, order received within 3 days excellent service. Also item just as advertised. Thank you BodyHeal. Very happy customer.”

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Posted 9 months ago

We are thrilled to know that you had a fantastic experience with our service. Your satisfaction is our top priority, and we are glad that we could meet your expectations. Thank you for your feedback!

Posted 9 months ago

“Genuine product, quickly delivered.”

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Posted 9 months ago

Hi Chris, we are pleased to have met your expectations. Thank you for your feedback!

Posted 9 months ago

“It should have been made a bit more clear that when you order the post operative shoes it’s actually only one shoe. I received one shoe, and after I figured it out, I went to order a second shoe, and they were out of stock. I know it’s my fault, but I think there should be a bigger disclaimer that only one shoe comes.”

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Posted 9 months ago

Hi Duncan. We appreciate your feedback on the Darco MedSurg Shoe. We understand your confusion about receiving only one shoe. While the product name "Darco MedSurg Shoe" typically implies a single item, we acknowledge that clearer communication could have prevented this misunderstanding. We value your understanding and apologize for any inconvenience caused. If you have any further questions about the Darco MedSurg Shoe or any other product, please don't hesitate to contact us via chat or email. Our customer service team is always ready to assist you.

Posted 9 months ago

“Great service, quick delivery”

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Posted 9 months ago

Thank you so much for taking the time to leave us a superb 5-star rating! We truly appreciate your kind words and support.

Posted 9 months ago

“This company provides the best level of customer service I've ever experience. I ordered a back support and it arrived 2 days later - very quick considering where I live. However it turned out to be the wrong size, so I reuested an exchange. This request was approved almost immediately and, when I had a bit of a problem completing the online form, their customer service solved it for me on the spot. I could not have asked for better service. I'm very impressed and would recommend them to anyone looking for the type of products they provide.”

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Posted 9 months ago

Hi Tony, we're so glad you had a fantastic customer service experience with us! Your positive feedback means a lot, and we're grateful for your recommendation. Customer satisfaction is our top priority, and we look forward to serving you again in the future.

Posted 9 months ago

“Fast delivery”

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Posted 9 months ago

Hi there! We're glad that you're satisfied with our fast delivery. Thank you for your feedback!

Posted 9 months ago

“Fast delivery plenty of order confirmation and updated”

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Posted 9 months ago

Hi there! We are thrilled that you are happy with our speedy delivery. Your feedback is greatly appreciated!

Posted 9 months ago

“Exceptionally quick delivery and, after a couple of showers, l can't fault the productj”

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Posted 9 months ago

Hi Robert, we are pleased you are satisfied with our products and services. We appreciate your feedback!

Posted 9 months ago

“Thank you for the quality taping products and prompt service and delivery. Products arrived in excellent condition and without any unnecessary, wasteful packaging.”

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Posted 9 months ago

Hi Shawn! We're thrilled you're happy with the quality of our products and services. We appreciate you taking the time to share your positive experience!

Posted 9 months ago

Body Heal is rated 4.8 based on 2,247 reviews