Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,253 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service. 5 out of 5”

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Posted 10 months ago

We are pleased that you are satisfied with our service. Thank you for your feedback!

Posted 10 months ago

“Buying and delivery of lightweight back support was great but wrong size returningwas good but once they received it have not heard anything from them has since been contacted replacement on way”

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Posted 10 months ago

Hi Alan, we apologize for the delay in confirming the receipt of your returned item. While we typically send email notifications for returned items, there may have been a temporary delay in our system. We are actively working to improve our notification process to ensure timely updates in the future. We have confirmed the processing of your exchange, and you can expect to receive your McDavid Lightweight Back Support 495 XL soon. In the meantime, you can check the status of your exchange by contacting us via chat or email. We appreciate your business and apologize for any inconvenience caused.

Posted 10 months ago

“Great products and fast delivery”

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Posted 10 months ago

Hi Nicole, we're thrilled you are satisfied with our products and services. Your feedback means a lot to us!

Posted 10 months ago

“Fast delivery..too early to see if they work”

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Posted 10 months ago

Hi Debbie. Thank you for your feedback! We're glad you received your order quickly. We understand it may be too early to see the full effects of the product, but if you have any questions or need assistance in the meantime, please don't hesitate to reach out. We're here to help!

Posted 10 months ago

“Cannot fault the service provided and the product I purchased is fantastic and really delivers in regards quality! 1 happy shopper!”

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Posted 10 months ago

Hi Gavan, we are pleased to hear that you are satisfied with our service and the product you purchased. Thank you for your feedback!

Posted 10 months ago

“OK post delivery. Jury is still out on effectiveness”

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Posted 10 months ago

Hi Bill, we're pleased that you received the product promptly. Thank you for your feedback!

Posted 10 months ago

“There are NO “BOTS” here. I did think “Maria” was a BOT tho!! My reasoning on this was that she came back with answers to my questions quickly. Then gave much needed advice. I wanted to buy a knee brace for stress fractures, but she clearly knows what she’s talking about, she advised that another product may be more suitable but check with Dr. The postage was fair and reasonable. The time to receive was earlier than expected. I’ve dealt with other so called “health”companies with much regret and loss of money. The way “Body Heal” conduct themselves is second to none. It’s been a very long time since I’ve dealt with someone who knows so much about their products. Her communication coupled with respect, I’ll never look elsewhere. Well done to you Maria. If your bosses are reading this, I feel a 23.5% (random % I know!) pay rise would be wise. There’s head hunters out there. If they get one sniff on how great she is….. well who knows what the outcome would be. I bet now you’re going to say that Maria is the owner hahaha. Thank you so much. Serendipity:)”

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Posted 10 months ago

Hi Serendipity! We are delighted to hear that your experience with us stands out from other companies you have interacted with. We take pride in our customer service and ensure that our team members are well-versed in our products. Your kind words and positive feedback are truly rewarding for our team. We are continuously striving to enhance our services, and your insights are highly valuable to us. Thank you for choosing us, and we look forward to serving you again in the future!

Posted 10 months ago

“Great Costner service, speedy delivery”

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Posted 10 months ago

Hi Rosemary. We're glad we have met your expectations. Thank you for your feedback!

Posted 10 months ago

“It has been ver helpfull”

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Posted 10 months ago

Hi Ali! We're thrilled that you're satisfied with our services. Thank you for your feedback!

Posted 10 months ago

“Very good, and kept informed along the way”

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Posted 10 months ago

Hi Joanne, we are pleased to hear that you are satisfied with our products and services. Your feedback is greatly appreciated.

Posted 10 months ago

“It gives me Genuine Pleasure to place on record the very high opinion that I have placed on BodyHeals service. They pocess a pleasant efficient staff , whom were most helpful with their replies to any questions. I have been wearing Compression stockings now for 5 years. But came across BodyHeals by chance, it was their introduction to duomed that caught my eye.”

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Posted 10 months ago

Hi Clifford, we are thrilled to hear about your positive experience with us! Your kind words about our helpful and efficient staff are truly appreciated. We are committed to delivering exceptional customer service at every opportunity. Thank you for sharing your experience!

Posted 10 months ago

“Customer Service”

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Posted 10 months ago

Hi Lynne, we are pleased that you are satisfied with our customer service. Your feedback is greatly appreciated!

Posted 10 months ago

“Excellent company, excellent communication. Highly recommend.”

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Posted 10 months ago

Hi there! We appreciate your support and are glad to hear that you're satisfied with our services. Your recommendation means a lot to us. Thank you for your feedback, and we look forward to serving you in the future!

Posted 10 months ago

“I have to say that the one thing I'm not happy about is being harassed to give a review, but that said, I can't fault BodyHeal. Their products are good quality, their return service is far more efficiant than most, and their prices are very comparable. I think the best review I could give is to be a return customer which I have done multiple times now over multiple years. Now don't ask me again.”

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Posted 10 months ago

Hi Lynn, we appreciate your feedback and understand your frustration with being asked for a review. Your positive comments about BodyHeal's high-quality products, efficient return service, and competitive prices are valued. Thank you for sharing your thoughts.

Posted 10 months ago

“cannot fault body heal they know what they are doing and are very reliable and service driven I feel very safe with this business”

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Posted 10 months ago

Hi Suzanne, we appreciate your kind words and the time you took to share your experience.

Posted 10 months ago

“In this electronic age you have done well 🙏”

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Posted 10 months ago

Hi Lex! We're glad that we have met your expectations. Thank you for your feedback!

Posted 10 months ago

“Great service, fast delivery and product fits perfectly.”

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Posted 10 months ago

Hi Bec! We're pleased you are happy with our products and services. Your feedback is valuable to us!

Posted 10 months ago

“WOW, awesome service, order received within 3 days excellent service. Also item just as advertised. Thank you BodyHeal. Very happy customer.”

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Posted 10 months ago

We are thrilled to know that you had a fantastic experience with our service. Your satisfaction is our top priority, and we are glad that we could meet your expectations. Thank you for your feedback!

Posted 10 months ago

“Genuine product, quickly delivered.”

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Posted 10 months ago

Hi Chris, we are pleased to have met your expectations. Thank you for your feedback!

Posted 10 months ago

“It should have been made a bit more clear that when you order the post operative shoes it’s actually only one shoe. I received one shoe, and after I figured it out, I went to order a second shoe, and they were out of stock. I know it’s my fault, but I think there should be a bigger disclaimer that only one shoe comes.”

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Posted 10 months ago

Hi Duncan. We appreciate your feedback on the Darco MedSurg Shoe. We understand your confusion about receiving only one shoe. While the product name "Darco MedSurg Shoe" typically implies a single item, we acknowledge that clearer communication could have prevented this misunderstanding. We value your understanding and apologize for any inconvenience caused. If you have any further questions about the Darco MedSurg Shoe or any other product, please don't hesitate to contact us via chat or email. Our customer service team is always ready to assist you.

Posted 10 months ago

Body Heal is rated 4.8 based on 2,253 reviews