Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,252 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use online ordering systems and prompt delivery. Thanks”

Helpful Report

Posted 4 years ago

Hi Lorna! Thank you for the positive review! We're glad that we hit the mark for you. We aim to keep our customers happy. Looking forward to your next purchase.

Posted 4 years ago

“Extremely happy with product & delivery. Thanku”

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Posted 4 years ago

Hi! Thank you for the positive feedback. We aim to keep our customers happy.

Posted 4 years ago

“Efficient purchase and delivery”

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Posted 4 years ago

Hi! Thank you for the f positive feedback. We aim to satisfy our customer and we're glad that we hit the mark for you. Looking forward to your next purchase!

Posted 4 years ago

“A well made product that unfortunately didn’t fit led to a hassle free and well supported return process. Very happy with the service. Would definitely purchase through this organisation again.”

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Posted 4 years ago

Hi Annie! Thank you for the positive review. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Looking forward to your next purchase!

Posted 4 years ago

“Excellent products and fantastic service. Thank you!”

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Posted 4 years ago

Hi Alisha! Thank you for your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Posted 4 years ago

“my order was promptly attended to and I received my parcel in good time.”

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Posted 4 years ago

Hi Lorna, Thank you for your positive feedback. We're working hard to meet the expectation of our customers. Looking forward to your next purchase!

Posted 4 years ago

“Product came quickly and is great quality. Body Heal communicated well about when I should expect it.”

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Posted 4 years ago

Hi Brodie! Thank you for your positive feedback. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you!

Posted 4 years ago

“Great quality products and excellent service. I highly recommend BodyHeal!”

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Posted 4 years ago

Hi! Thank you for your positive review. We're glad you find our product great and we're happy that we were able to provide you with the excellent experience we strive to provide all our customers.

Posted 4 years ago

“Easy to order and fast delivery of a great product, McDavid knee sleeve that fits perfectly.”

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Posted 4 years ago

Hi! Thank you for your positive feedback. We're glad you find our product fits you perfectly well. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Posted 4 years ago

“Your gloves are for Asians and not Aussies!”

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Posted 4 years ago

Hi Fasiu! Thank you for your feedback. Kindly check your email as our team has reached out to you with regards to our return policy. Thank you

Posted 4 years ago

Hello again. We're Australian owned and operated and we only within Australia. All the positive feedback we have accumulated over the years for these gloves is from Australians too. The gloves are designed to be quite tight so they provide the compression that they are designed for. This can be uncomfortable for a few, which is why we have a returns policy to accommodate. Furthermore everyone is built differently, the sizing guide is accurate for more than 90% of our customers. However like any apparel, there are exceptions to the case such as yourself. Thanks again for your feedback.

Posted 4 years ago

“I have the shock doctor 875 knee brace and wear it everyday to needing a full knee replacement . I actually have two braces. The service from the company has been exceptional when I return a product for replacement. Great job Body heal I recommend to every one that has knee trouble.”

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Posted 4 years ago

Hi! Thank you for your detailed positive review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Posted 4 years ago

“Amazing”

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Posted 4 years ago

Hi Sofia! Thank you for your positive review. We're glad that you find our product and service amazing! Cheers!

Posted 4 years ago

“Excellent product with fuss, fast delivery!”

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Posted 4 years ago

Hi! Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad that you received your order immediately! Cheers!

Posted 4 years ago

“Good service with prompt delivery”

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Posted 4 years ago

Hi David! Thank you so much for the great review! We really appreciate you taking the time out to share your experience with us. Looking forward to your next purchase!

Posted 4 years ago

“Excellent service and quick delivery. Unfortunately the Seal-Tight waterproof cast cover split along a seam on the third time I used it. I contacted Body Heal and sent photos and to their credit they agreed and immediately and sent me a new one. It wasn’t Body Heal’s fault that the cover split but they took responsibility for their product and fixed the problem. How can you improve on that. I’ll certainly be shopping with Body Heal again. Thanks guys. Stuart G. Canberra. Ps The Seal-Tight is so much better than a plastic bag👍”

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Posted 4 years ago

Hi Stuart! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Looking forward to your next purchase!

Posted 4 years ago

“I cannot adult body heal. The purchases made came promptly and were of good order.”

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Posted 4 years ago

Hi Pia! Thank you for your positive review. We're glad that you received your order immediately and you are happy with your order! Looking forward to your next purchase.

Posted 4 years ago

“Very happy with the product the price and service from body heal even the phone chat was very helpful thanks again.”

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Posted 4 years ago

Hi Phil! Thank you for the positive feedback! We're glad to know that you are satisfied with your product and happy with our service.

Posted 4 years ago

“Delivery was very prompt, the website easy to navigate, "chat" was very efficient on sizing questions, so very happy with the service.”

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Posted 4 years ago

Thanks for the feedback, we’re glad you enjoyed our service! We aim to keep our customers happy.

Posted 4 years ago

“Excellent service, pricing and range.”

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Posted 4 years ago

Thanks for the feedback, we’re glad you enjoyed our service! We aim to keep our customers happy.

Posted 4 years ago

“The product is great but too big for my knee. As I destroyed the package getting into it I don't know what to do now with it. Any suggestions?”

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Posted 4 years ago

Hey there, If you kept the package we would've at lease exchanged it. Policy especially during this time we wouldn't be able to.

Posted 4 years ago

Body Heal is rated 4.8 based on 2,252 reviews