Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,251 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The BodyHeal products are good value for money and the customer service is great. However if you're muscular always take a larger size as I've found the sizing tends to go too small. For example, l am only a small guy and usually wear SM or M but l always need a L size with these products”

Helpful Report

Posted 3 years ago

Hi Rob! Thank you for the positive feedback. We're glad that we've hit the mark for you. in regards to sizing that is why we strongly recommend to our customers to check the size chart first and if unsure what size to get they can always reach out to us via live chat or email. The size chart is the manufacturer's recommended size chart and it is accurate for the vast majority of our customers. However, like any garment, there are exceptions such as yourself. Everyone is made differently so it's difficult to have one size guide that is 100% accurate for everyone. We aim to keep our customers happy and satisfied. Let us know if you have any questions or concerns. Thanks BodyHeal

Posted 3 years ago

“Prompt service, thank you”

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Posted 3 years ago

Hi Ruth! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Super quick delivery service with no issues!”

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Posted 3 years ago

Hi Angie! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks, again!

Posted 3 years ago

“It was an easy process and prompt delivery without fuss!”

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Posted 3 years ago

Hi Isabel! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“I bought as pair of gloves recently and when I received them they were too small. Within an hour of emailing BodyHeal, I had a reply telling me exactly what to do to get an exchange including the sticker to put on the parcel with no cost to me! Amazing service, very impressed. Thank you.”

Helpful Report

Posted 3 years ago

Hi Trudie! Thank you for the positive feedback. We're glad that we've hit the mark for you and did not have any issues exchanging your item. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

Hi Lynette! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“This was my second order through body heal and I've been satisfied both times. The products are terrific, the order process, plus the parcel tracking completely seamless. I live in the country, my last order was delivered in less than 24hrs after I placed it! It may have been a fluke (I know Aus post helped with that too) but It was insanely impressive!”

Helpful Report

Posted 3 years ago

Hi Stephanie! Thank you for the positive feedback. We're glad that we've hit the mark for you and did not have any issues placing and receiving your order promptly. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Quick and easy order”

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Posted 3 years ago

Hi Sandra! Thank you for the positive feedback. We're glad that we've hit the mark for you and did not have any issues placing and receiving your order. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Service was great every thing went well no hold ups mail received quickly in 3 days It was all so easy thank you Alan Buss”

Helpful Report

Posted 3 years ago

Hi Alan! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Easy website to navigate. Quick despatch & good items on website, reasonably priced too. Thanks”

Helpful Report

Posted 3 years ago

Hi! Thank you for the detailed positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Thank you, however I have previously completed a review”

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Posted 3 years ago

“Excellent product works really well. Also express post arrived the next day. Very pleased”

Helpful Report

Posted 3 years ago

Hi Peter! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Appreciate returns policy but thinbk delivery is slow.”

Helpful Report

Posted 3 years ago

Hi Peter! Thank you for the feedback. We're glad that you are happy with our return process. We sincerely apologize that you still haven't received the exchange item. The exchange item is completely out of stock for knee braces in Australia but we have the last 2 units coming in, as soon as we have it in stock, we will ship it out immediately. Thank you for your patience!

Posted 3 years ago

“Delivery prompt to door in time frame given.”

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Posted 3 years ago

Hi Sue! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Great communication. Great delivery times.”

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Posted 3 years ago

Hi Scott! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Fast delivery and great products.”

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Posted 3 years ago

Hi Ashleigh! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“No problems. Item was as described and I like the product”

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Posted 3 years ago

Hi Christine! Thank you for the positive feedback. We're glad that we've hit the mark for you. Thank you for your purchase!

Posted 3 years ago

“Timely delivery”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“I have purchased 2 products from body heal over the past few months I would recommend this company to everyone the products I have purchased are the long waterproof cast cover and the arthritis gloves these products are amazing”

Helpful Report

Posted 3 years ago

Hi Michelle! Thank you for the positive feedback. We're glad that we've hit the mark for you and the support your order from us helped you well. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“I bought an XXL knee brace for some reason did not fit me but the customer service is amazing quick responses and action if required thank you !”

Helpful Report

Posted 3 years ago

Hi Ian! Thank you for the positive feedback. Sorry to hear the product did not match your expectations. The size chart is the manufacturer's recommended size chart and it is accurate for the vast majority of our customers. However, like any garment, there are exceptions such as yourself. I can see that you have been refunded back for the support of your purchase. We're hoping in the future you will still order from us. We're glad that we've hit the mark for you and you are satisfied with our service. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

Body Heal is rated 4.8 based on 2,251 reviews