Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,247 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick to notify you of all procedures and delivery was very timely.”

Helpful Report

Posted 5 months ago

Hi Maree! We're thrilled to hear you had a great experience with our service. Thank you once again for choosing us. We look forward to serving you in the future!

Posted 4 months ago

“Although this product did not work for me, I have been very happy with the response I've had from the company. I have returned the product and I am waiting for a credit.”

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Posted 5 months ago

Hi David, we apologize that the product did not work for you and we appreciate your understanding. Our goal is to ensure the best experience for our customers, and we thank you for your patience as we process your return and arrange the credit for you. Your feedback is valuable to us, and we look forward to serving you better in the future.

Posted 4 months ago

“Arrived in very good time. Well packaged.”

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Posted 5 months ago

Hi there! We're happy to hear that your order arrived so quickly and was well-packaged. Thanks a lot for your feedback!

Posted 4 months ago

“Amazing product, ordered 2 of them… one for a mate and he loved it too. Delivered in about 5 days. Highly recommend both product and Body Heal.”

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Posted 5 months ago

Hi Hamayun, we're delighted to hear that you are pleased with our products and services. We appreciate your feedback!

Posted 5 months ago

“I love my body wrap helps my posture as well”

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Posted 5 months ago

Hi Marie, we are glad that you are satisfied with our products. Your feedback is much appreciated!

Posted 5 months ago

“Smooth transaction. Fast attenetion and speedy delivery. Highly recommended.”

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Posted 5 months ago

Hi Peter, we're pleased to hear that your transaction went smoothly. Thank you for your feedback!

Posted 5 months ago

“Product is excellent quality. Ordering and payment was simple, delivered on time with lots of updates on shipping and explanation of each stage. I was advised when delivery attempted and when the goods arrived at my local post office shortly afterwards. Was able to collect same day. Highly recommended.”

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Posted 5 months ago

Hi Hilary, we're glad that our products and services exceeded your expectations. Thanks for sharing your feedback!

Posted 5 months ago

“Very responsive. Prompt delivery.”

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Posted 5 months ago

Hi Alan, we're pleased to have met your expectations. Your feedback is greatly appreciated!

Posted 5 months ago

“Prompt delivery 4 days - product as described & good quality.”

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Posted 5 months ago

“Knee brace came quickly. Unfortunately the sizing chart wasn't accurate and I had to send the brace back for a larger size.”

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Posted 5 months ago

“I spent hours figuring out where to get the Imak elbow stabiliser at the best price and with the fastest delivery, and here I am saying my work paid of. Yes I definitely recommend Body Heal!”

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Posted 5 months ago

Hi Michele, we are delighted to hear about your positive experience with us. We appreciate your recommendation and look forward to serving you again!

Posted 5 months ago

“Glove received”

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Posted 5 months ago

Hi Patrick, we're glad to hear that you have received your order. We look forward to serving you again!

Posted 5 months ago

“I do my ordering over the phone and I receive pleasant service and knowlegable at all times.”

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Posted 5 months ago

Hi Peter, we are pleased to hear that you are satisfied with our products and services. We appreciate your feedback!

Posted 5 months ago

“Body Heal offer the best products. I have used the Sacroiliac Belt for a few years, it really helps with the pain in my lower back plus helping me stand straight. I have just replaced it for a new one and was impressed with how easy it was to order and receive from this company.”

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Posted 5 months ago

Hi Cheryl, we are pleased that you are happy with our products and services. Thank you for sharing your experience, and we are excited to continue providing you with excellent products in the future!

Posted 5 months ago

“Sleeve for my knee is comfortable and providing excellent support. Was kept informed about delivery all the way.”

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Posted 5 months ago

Hi Lester, we're thrilled to hear that you are satisfied with our product and services. We appreciate your feedback and look forward to serving you again!

Posted 5 months ago

“I'm happy with all of the items I purchased from BodyHeal but it was 6.5 months before I received one of the items in my order. I might consider buying from you again but I'm reluctant to buy items that are out of stock. Updates on stock were not well communicated (I had to chase up) and reps said they didn't know when the item would be restocked. If you were selling on a large marketplace site, such tardiness would not be tolerated. Shortly after this review was published I received an (annoying) auto responder email from Body Heal/IO, "Thank you for your review, would you mind revising it or changing your rating now your issue has been dealt with". No I will not revise. Yes the item has been delivered but the issue I spoke about still stands!”

Helpful Report

Posted 5 months ago

Hi Caroline, Thank you for sharing your feedback about your recent order. We sincerely apologize for the extended delay you experienced with one of the items and understand your frustration. Initially, we informed you that the item was out of stock and provided consistent reminders about the estimated timeframe. However, we acknowledge that our supplier encountered unexpected difficulties in restocking the item. We understand that you declined our multiple offers for a full refund on the out-of-stock item and we respect your decision. We appreciate your patience while we await the restock, and as soon as the item becomes available again, we immediately ship it to you. We are continuously working to enhance our communication and inventory management processes to ensure a smoother experience for our valued customers. Your understanding is greatly appreciated, and we hope you'll consider giving us another chance. We are confident in the quality of our products and remain committed to providing excellent customer service. If you have any further questions or concerns, please do not hesitate to contact us.

Posted 5 months ago

“my order arrived super fast. No issues at all.”

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Posted 5 months ago

Hi Martina, we're thrilled you had a positive experience with our product and services. Thank you for taking the time to share your wonderful feedback!

Posted 5 months ago

“No fuss shopping, just don't understand delivery times in Australia. Small package but still took 8 days to be delivered.”

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Posted 5 months ago

“I am very satisfied with the service, prompt delivery and the quality of the socks. Thank you”

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Posted 6 months ago

HI Leoni, we're thrilled that you are very satisfied with our products and services. Thank you for choosing us and we look forward to serving you again in the future!

Posted 5 months ago

“Super quick postage and the products provided are high quality and as advertised. Very happy and have recommended to friends. Will buy from BodyHeals again.”

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Posted 6 months ago

Hi Jillian, we are delighted you had a positive experience with our products and services. Thank you for your feedback! We hope to have the opportunity to serve you again in the future.

Posted 6 months ago

Body Heal is rated 4.8 based on 2,247 reviews