Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,250 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, very quick reply to all my questions, with options and extensive information to help me make the best decision.”

Helpful Report

Posted 2 years ago

Hi Angela! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“Smooth transaction, fast delivery, quality products.”

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Posted 2 years ago

Hi Em! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“Did not take long to arrive after shipping. Follow up is good.”

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Posted 2 years ago

Hi Edith! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. We’re curious to know what we could’ve done to earn a 5-star review instead of 4 stars. Let us know what we could have done better. Thanks BodyHeal

Posted 2 years ago

“The parcel arrived quickly, thanks”

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Posted 2 years ago

Hi Ken! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Great service. Easy to use website. Thank you.”

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Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Very efficient with ordering and delivery. Came well packaged.”

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Posted 2 years ago

Hi Paul! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“Thank you for the personal attention I felt right from my purchase. The lightning speed to arriving at my address was unexpected.”

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Posted 2 years ago

Hi Shelley! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

Hi Christine! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks!

Posted 2 years ago

“Excellent distribution and great service”

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Posted 2 years ago

Hi Paul! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you are happy with our service. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“First order was misplaced in the post, as soon as I advised bodyheals sent a replacement order via express post immediately.”

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Posted 2 years ago

Hi Sue! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied.Thank you for your purchase!

Posted 2 years ago

“Quality products, extremely fast shipping 👏👍”

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Posted 2 years ago

Hi Amy! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Good product, reasonable price, prompt delivery”

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Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Easy to order online and came within the estimated time was told.”

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Posted 2 years ago

Hi Dale! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you so much!

Posted 2 years ago

“Great service, ordered and arrived efficiently - very happy”

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Posted 2 years ago

Hi Kirsten! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Very happy with the efficient service provided.”

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Posted 2 years ago

Hi Sophie! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Have used the body heal products in the past and they are fabulous - this time I meant to order a short leg cover and ordered a long one accidently. The returns process was easy and no questions asked. My son has two broken legs so these have been a godsent when showering - when you are in that predicament anything to make life easier!!!”

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Posted 2 years ago

Hi Aeron! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you are satisfied with our process and service. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Thank you. Prompt service and everything went smoothly.”

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Posted 2 years ago

Hi Libby! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“Good website to navigate and fast shipping of products.”

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Posted 2 years ago

Hi Trevor! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks again!

Posted 2 years ago

“very prompt and professional service, items are posted very quickly, nothing is to much trouble for them, you know what is going on every step of the way.”

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Posted 2 years ago

Hi Alan! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“First order and the communication was great, order our processed quickly as promised. Not the companies fault and as it happens made no difference but the box was badly damaged when I opened the package, obviously not handled the best by Australia Post. As the contents weren’t breakable it wasn’t an issue.”

Helpful Report

Posted 2 years ago

Hi Linda! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. We're sorry that your parcel got damaged during transit with AusPost. Unfortunately, although rare, these things happen as packages are sometimes stacked one on top of each other (in a truck for example). I'd say more than 90% of our parcels are delivered fine which is why we have decided not to ship in cardboard boxes. We try to keep our prices as competitive as possible (while offering free shipping). Sending in a box would increase costs that we would have to pass on to our customers. The satchels that we generally use are recyclable and also produce less wastage than cardboard boxes. Which is the second benefit as customers are more selective about who they purchase from and the footprint they leave. However, we realise that some customers may be purchasing the product as a gift and can't risk any damage during transit. This is why we do offer the option to send the item in a cardboard box for just $1.50 extra that every customer gets offered on our cart page before checkout. You can read about it here https://www.bodyheal.com.au/pages/shipping-delivery#box. We recommend this option if keeping the product packaging in excellent condition is important for you. We've found that most customers throw away the product packaging after they start using the product so it's not as important as the price they pay in their decision. Hope this helps you understand why we don't make cardboard boxes a standard. Rest assured that all our products are brand new and if the satchel was sealed then there's no chance it's been opened during transit. Thank you for your purchase!

Posted 2 years ago

Body Heal is rated 4.8 based on 2,250 reviews