Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,257 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Fast delivery and excellent communication back to customer.”

Helpful Report

Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Helpful service via chat for return and exchange for larger size arthritis gloves.”

Helpful Report

Posted 2 years ago

Hi Margaret! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you are satisfied with our service. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Fantastic service……delivery very quick and products are great”

Helpful Report

Posted 2 years ago

“Shoulder brace arrived in the stipulated time frame. Brace appears to be of good quality. Time will tell if it works for me”

Helpful Report

Posted 2 years ago

Hi Michael! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks again!

Posted 2 years ago

“BodyHeal's service was first-rate. We ordered a "sealtight Infinity cast/bandage protector" on a Saturday and it was delivered on the following Wednesday.”

Helpful Report

Posted 2 years ago

Hi Cathryn! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“I recently purchased 2 x pairs of gloves for my mother due to the arthritis in her hands. The service, communication and postage were all outstanding. Thank you Body Heals 🙂”

Helpful Report

Posted 2 years ago

Hi Kim! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Excellent service Lots of communication, prompt response to queries. High degree of confidence in dealing with them.”

Helpful Report

Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you are happy with our service! We aim to keep our customers happy and satisfied. Thanks again!

Posted 2 years ago

“Fast delivery, good communication and refunded my money promptly as the brace was too big”

Helpful Report

Posted 2 years ago

Hi Kathryn! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly. We aim to keep our customers happy and satisfied. Thanks!

Posted 2 years ago

“Happy with the service from Body Heals. Easy process in ordering the item. They sent the item nice and quick. Can't complain about them at all. Thank you Body Heal.”

Helpful Report

Posted 2 years ago

Hi Shane! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Excellent delivery time🤗”

Helpful Report

Posted 2 years ago

Hi Robyn! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“I suppose everything was excellent, but I have received my knee guard, and after buying the largest possible. It doesn’t fit.I can’t get it over my calf let alone onto my knee. So disappointed. Not sure what to do now.”

Helpful Report

Posted 2 years ago

Hi Kaz! Thank you for your feedback. We're glad that we've hit the mark for you. Sorry to hear the product did not match your expectations. As you can see this product has a vast majority of positive feedback and provide the support that most of our customers need. However, like any garment/support, there are exceptions such as yourself. Everyone is made differently so it's difficult to have one product that is 100% accurate for everyone. Our returns policy allows our customers to try on the product for fit, comfort, and effectiveness. We have a 30-day return policy. Returns have to be received in an as-new condition with its original packaging and will be inspected upon return. Please note products that are worn (more than to judge suitability or fit) will not meet our return policy. For exchanges to a different size/colour/product, we will pay for shipping both ways. We would like to recommend these products below as an alternative: https://www.bodyheal.com.au/collections/knee-support-braces/products/5313x-mueller-hinged-wraparound-knee-brace https://www.bodyheal.com.au/collections/knee-support-braces/products/donjoy-performance-bionic-knee-brace https://www.bodyheal.com.au/collections/knee-support-braces/products/os1st-ks7-performance-knee-sleeve If you'd like to return/exchange your order, please visit our returns centre. https://www.bodyheal.com.au/tools/returns Thanks BodyHeal

Posted 2 years ago

“This company processed my order very quickly and kept me advised on delivery. Well done.”

Helpful Report

Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Quick delivery and products work”

Helpful Report

Posted 2 years ago

Hi Carolyn! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“The purchase was very easy and the tracking was good”

Helpful Report

Posted 2 years ago

Hi Gary! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“So Fast and on time keep up the good work”

Body Heal 5 star review on 14th May 2022

Helpful Report

Posted 2 years ago

Hi Louie! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 2 years ago

“Product is good quality and prompt delivery”

Helpful Report

Posted 2 years ago

Hi Helen! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“All good this end, delivery great. Our second with no problems. We wii return when needed.”

Helpful Report

Posted 2 years ago

Hi Colin! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order with no problem! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

Hi Greg! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“The Service I received from BodyHeal was excellent. They called me after I left my name and number providing real customer service. The McDavids Knee Brace 429X was a perfect fit. After having been through several previous knee operations with my right knee and then a total knee replacement I have had allot of experience with knee braces. I use to use Don Joy but after experiencing the McDavid's 429X on my left knee I am immediately ordering another model for the water. The quality of workmanship is superior and combined with BodyHeal's Customer service it was a win-win situation. I highly recommend both McDavid and Bodyheal...the win-win plan.”

Helpful Report

Posted 2 years ago

Hi Frank! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you are satisfied with our process and service. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Very fast delivery”

Helpful Report

Posted 2 years ago

Hi Arthur! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

Body Heal is rated 4.8 based on 2,257 reviews