Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,251 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to b able to Live Chat Re incorrect sized product. Fast turnaround on exchange. New size fits perfectly:) Thank you :)”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks, again!

Posted 3 years ago

“Great service and genuine business people. I have dealt with many companies in my 70 years and its refreshing to see an Oz company that offers service and stands by their money back guarantee. I purchased a product from them (after first consulting with them re my injury) and tried the product for a few days. The result was that the product did nothing for my injury at all and I returned the item and received full refund (minus $8 postage)......you can't beat that in these current times :)”

Helpful Report

Posted 3 years ago

Hi Ron! Thank you for the detailed positive feedback. We're glad that we've hit the mark for you and you are satisfied with our service. We aim to keep our customers happy. A happy customer is a returning customer. Feel free to reach out to us if you have any questions or concerns. Thanks, again!

Posted 3 years ago

“Elbow support is very comfortable, great product as described. Service was excellent delivered on time , would highly recommend.”

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Posted 3 years ago

Hi Andrew! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks again!

Posted 3 years ago

“Shipment was quick and reliable. Great communication and follow-up.”

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Posted 3 years ago

Hi Nicolas! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Well received birthday gift for my son. A bit of added protection for sport.”

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Posted 3 years ago

Hi Jane! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly in time for your son's birthday. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Good service”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“These are made of good material. Unfortunately they are too small for my hands. The team was more than happy to help me with the return process. Thank you so much.”

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Posted 3 years ago

Hi Jacqui! Thank you for the positive feedback. We're glad that we've hit the mark for you! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Bought a knee brace. Received a elbow brace. It's been 8 days since I returned it still no refund. Very disappointed. Will never buy a product from them again. Revise your self”

Helpful Report

Posted 3 years ago

Hello Brendan Thank you for your feedback and we sincerely apologize for the inconvenience and trouble this has caused you. As soon as you have reported that you received an incorrect item, we have sent you a return label right away so you can have the incorrect product returned. Please note that we just received your return item on the 15th of March. You can check it here: https://auspost.com.au/mypost/track/#/details/TXX500018901000650807. As for the refund we have processed a refund on the 12th of March and as per my previous email refunds take 3-5 business days for the funds to get credited back into your account. We recommend checking with your bank to see if the funds have been credited back. I hope this helps and let us know if you have any questions or concerns. Thank you BodyHeal.com.au

Posted 3 years ago

“Fast and efficient ordering and delivery. The product was delayed in delivery however this was due to Auspost not Body Heal.”

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Posted 3 years ago

Hi Annemarie! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks for your purchase!

Posted 3 years ago

“It makes exercise more manageable”

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Posted 3 years ago

“As I had issues with my purchase, BodyHeal were prepared to back their product by replacing it very promptly. It kept dressings dry both in shower & in the sea.”

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Posted 3 years ago

“Excellent both service and product. I placed the order on a Wednesday morning and it was here on the following Monday, much faster than I expected and the knee support is also very good , very supportive and comfortable Steven P”

Helpful Report

Posted 3 years ago

Hi Steven! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“Excellent customer service very fast delivery the socks were a gift to a friend suffering from foot numbness from chemotherapy treatment I am sure these socks will be of great benefit to him”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Ordered one day with express post and it arrived the following day. Great service”

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Posted 3 years ago

Hi Susan! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Great product. Really prompt service. Would recommend Body Heal and use them again”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you! We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“Quick and easy service”

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Posted 3 years ago

Hi Anna! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Very pleased with the compression gloves. The only (minor) problem I have is that, as one can't try on something purchased online and I didn't see any information regarding how to decide which size, I wasn't sure what size to buy. So, I am not certain that the size I bought is correct, they are firm but perhaps a bit too tight. But I am also not sure the next size would have been more appropriate, or perhaps too loose?”

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Posted 3 years ago

Hello Jennifer! Thank you for your positive feedback. We can see that you have purchased the Neo G Airflow Wrist & Thumb Support 722 - SMALL. As you can see the size chart is available on the right side just above the sizes. If you are not sure what size you will get you can always send us an email at support@bodyheal.com.au or you can reach us via our live chat, we are more than happy to assist you. If it is a little too tight and disrupts your blood flow we recommend getting the next size up or getting the correct size for you. We're happy to exchange your product, our exchange policy is 30 days. Returns have to be received in an as-new condition with their original packaging and will be inspected upon return. Please note products that are worn (more than to judge suitability or fit) will not meet our return policy. Thanks BodyHeal

Posted 3 years ago

“Great service. Had to get a larger size and very prompt and easy process to get it done.”

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Posted 3 years ago

Hi Scott! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thank you!

Posted 3 years ago

“Very knowledgeable staff, great quality goods & fast delivery.”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“very good service no problems at all”

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Posted 3 years ago

Hi David! Thank you for the positive feedback. We're glad that we've hit the mark for you. Thank you for your purchase!

Posted 3 years ago

Body Heal is rated 4.8 based on 2,251 reviews