Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,247 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very prompt”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We strive to ensure quality customer service and are happy we met our goal.

Posted 1 year ago

“Your service was very good, Australia Post was a bit slow, I had for Express Post.”

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Posted 1 year ago

Thank you, Rita, for your 5-star rating! We're glad to hear that you had a good experience with us and glad you're happy with the product.

Posted 1 year ago

“Prompt, efficient and courteous.”

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Posted 1 year ago

Hi Alan! We are so glad that our service has met your expectations. Thank you again for your review.

Posted 1 year ago

“Great service, received my product quickly & happy with my purchase.”

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Posted 1 year ago

Thank you so much, Marija for your 5 star rating of Body Heal! We're glad to hear that the product arrived quickly and you're satisfied with your purchase. We strive for great service and your support means a lot!

Posted 1 year ago

“Very fast delivery, the knee brace is very supportive and comfortable to wear.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Luke! We're glad to hear that you appreciate the fast delivery and that the knee brace is supportive and comfortable to wear. It's great to have a customer that is pleased with our product!

Posted 1 year ago

“All i can say is my hubby is happy with it. No problem with the delivery didn't wait too long”

Helpful Report

Posted 1 year ago

Hi Angelina! Thanks for letting us know that your husband is happy with his purchase. We're glad to hear that the delivery went smoothly too. We appreciate your feedback!

Posted 1 year ago

“Great quality and correct size info. Easy online ordering, good response and timely delivery.”

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Posted 1 year ago

Thank you, Malcolm, for your fantastic 5-star rating! We’re pleased you had a great experience with our products and services. It's always lovely to receive such positive feedback!

Posted 1 year ago

“Order arrived very quickly .. smooth and effortless purchase”

Helpful Report

Posted 1 year ago

Hi Janet! Thanks for the feedback! We're glad you had a smooth and effortless purchase experience. We'll keep working to ensure our website and the ordering process are as easy and convenient as possible.

Posted 1 year ago

“I was very happy with the service i received from Body Heal. When i had an issue with the first pair of compression gloves i purchased they responded quickly and followed up with the manufacturer and replaced the gloves free of charge. I found them extremely helpful throughout the process.”

Helpful Report

Posted 1 year ago

Hi Liz! Thank you for your feedback! We're so glad you were happy with the service you received from BodyHeal. We take customer satisfaction very seriously and always work to improve our processes.

Posted 1 year ago

“BodyHeals customer service is amazing. I had a problem with Australia Post and after a short while BodyHeal sent me out a replacement product. The product didn’t suit my daughter and they promptly refunded me. During this time I sent many emails and received very fast, extremely helpful replies. A fantastic company to daal with!!”

Helpful Report

Posted 1 year ago

Thanks, Jan! We appreciate your 5-star rating of BodyHeal! It's wonderful to hear that our customer service was amazing during your difficult experience. We are so glad that we were able to help. Thank you again for taking the time to rate us and providing a glowing review of our service!

Posted 1 year ago

“I bought compression gloves for my friend who has Reynards disease. She’s thrilled with the gift”

Helpful Report

Posted 1 year ago

Hi Jane! We're glad to hear that your friend is happy with the compression gloves. We appreciate your feedback.

Posted 1 year ago

“Was originally looking for the McDavid Elastic Knee Sleeve when I visited your website. Yes, I ordered two of the knee sleeves which are great. However, while searching, I just happened to come across and order the Imak arthritis socks and gloves for my husband. His neuropathy had been flaring up and rather than visit the doctor again I thought he should give these a try. Well, he is so happy. He claims it has relieved his symptoms dramatically. He can now sleep through the night. I waited for a while before leaving the review, however, it's been nearly two weeks of use and he's still smiling. I'm now going to purchase another set!”

Helpful Report

Posted 1 year ago

Hi Tracey! Thank you for your feedback! We're so glad your husband loves the IMAK arthritis socks and gloves. It's great to hear that they've helped to relieve his symptoms and allow him to sleep through the night.

Posted 1 year ago

“Easy to order & prompt delivery”

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Posted 1 year ago

Hi Suzanne! We appreciate it! We're so glad to hear that you found it easy to order and received prompt delivery. Thank you for being a valued customer!

Posted 1 year ago

“Very fast delivery. Ordered on Tuesday, received Wednesday. Really great service.”

Helpful Report

Posted 1 year ago

Hi Gayle! We're glad you had a positive shopping experience with us and were pleased with our fast delivery. We appreciate your kind words - it was our pleasure to serve you!

Posted 1 year ago

“Thank you for the courtesy shown during the order process. Your service and promptness of delivery were exemplary. Thank you, Kevin J Quick”

Helpful Report

Posted 1 year ago

Hi Kevin! Thank you for your feedback! We're glad to hear that you were happy with our service. We strive to provide excellent customer service and appreciate your kind words.

Posted 1 year ago

“Order despatched very quickly and delivery was at the beginning of the window delivery times!”

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Posted 1 year ago

Thank you so much for the 5-star rating, Angela! We're glad to hear that your order arrived quickly and on time. We appreciate your positive review!

Posted 1 year ago

“Great service in fixing up an error with the product – prompt communication and great customer service”

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Posted 1 year ago

Hi Lauren, thanks for the great review! We're glad you were happy with our customer service and that we were able to resolve the issue quickly. We appreciate your feedback, and we're always working to improve our products and services.

Posted 1 year ago

“Great customer service. The only online site which could deliver me the order in less than 3 business days as I was in urgent need for the riv brace after an injury. Promt with replying to emails. Thank you team :)”

Helpful Report

Posted 1 year ago

We appreciate your positive feedback on our customer service and prompt response time. We strive to provide our customers with great service. Thank you for your continued support!

Posted 1 year ago

“Fast delivery much appreciated using regular post”

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Posted 1 year ago

Hi Richard! Thank you for your positive feedback! We're delighted to hear that you appreciated the fast delivery of your order. We prioritize efficient shipping services to ensure you receive your orders on time.

Posted 1 year ago

“Fast delivery and great quality product.”

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Posted 1 year ago

Hi James! Thank you for the positive feedback! We're delighted to hear that you received your order quickly and that the product's quality has met your expectations. Your satisfaction is our priority!

Posted 1 year ago

Body Heal is rated 4.8 based on 2,247 reviews