Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,251 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery takes many weeks disappointed about wait time as stock is in Australia?”

Helpful Report

Posted 3 years ago

Hello Anna Apologies for the delay. Your order was dispatched promptly on Sept 8 2021 https://auspost.com.au/mypost/track/#/details/33F8Q532340401000930801 Unfortunately due to the unprecedented situation at the moment with COVID-19, Australia Post is suffering from congestion in their network. We are still dispatching orders promptly every business day however the issue has been Australia Post. There's only so much we can do in situations like this, we use Australia's best and most trusted delivery service but they're facing issues mostly due to the restrictions in Victoria & NSW. Did you know that at any stage there are 500-1000 AusPost workers isolating as they may have been exposed? They are continuously short-staffed at the moment. We have had a notice on every page that links to our Corona Virus page warning our customers that delays are possible especially with free standard shipping. This is why we have been recommending Express Post. AusPost is facing delays all through the network, some delays are significant. These delays have affected our reputation, but believe me, we're trying our best to be as transparent as possible. About 80% of our parcels are still getting delivered in a reasonable amount of time. We appreciate your patience during this tough time. Thanks BodyHeal

Posted 3 years ago

“Products very helpful relieves pain so I can move forward and get back to exercising will use the company again”

Helpful Report

Posted 3 years ago

Hi Cheryl! Thank you for the positive feedback. We're glad that we've hit the mark for you and the product supports you well. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Quick shipping and clear communication”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“The belt I ordered arrived quickly and within the expected time-frame.”

Helpful Report

Posted 3 years ago

Hi Colin! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Body heal products are what they are promoted as, good quality products.”

Helpful Report

Posted 3 years ago

Hi Graham! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Body heal delivery excellent. Product description accurate.”

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Posted 3 years ago

Hi Clive! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Product was useless to me. If there were better images of it, i never would have bought it. More and more accurate photos needed.”

Helpful Report

Posted 3 years ago

“The service was exceptional, very quick to ship out, it was unfortunate auspost was having so many issues causing delays at the time. But that's not the fault of Bodyheal.”

Helpful Report

Posted 3 years ago

Hi Glenn! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Great quality, express shipping. While the product did not meet my needs, that was due to my error in purchase as opposed to an inadequate product. Will buy again from this company”

Helpful Report

Posted 3 years ago

Hi Donna! Thank you for the positive feedback. We're glad that we've hit the mark for you and we're sorry that the product did not work out. Our returns policy allows our customers to try on the product for fit, comfort, and effectiveness. In the future, you can always check out the returns policy here: https://www.bodyheal.com.au/pages/return-exchange. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Great service.”

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Posted 3 years ago

Hi Beck! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“BodyHeals is a good company. I recommend them as they are easy to deal with and prompt with orders.”

Helpful Report

Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Always quick and reliable”

Helpful Report

Posted 3 years ago

Hi Lynn! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“COMMUNICATED ONLINE WITH A CONSULTANT WHO ASSISTED IN MY PURCHASE. RECEIVED MY ORDER VERY QUICKLY”

Helpful Report

Posted 3 years ago

Hi Tina! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Great manager the best service.”

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Posted 3 years ago

Hi Robert! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“BodyHeal was a great find! I am very happy with my product. It’s well made and works for me. Delivery was quick too.”

Helpful Report

Posted 3 years ago

Hi Sarah! Thank you for the positive feedback. We're glad that you are happy with the Neo G Airflow Wrist & Thumb Support 722 Medium. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Terrific range of products and quick turn arounds, I have purchased a few times now from you and you are always my go to for my knee related products.”

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Posted 3 years ago

Hi Geoff! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thank you for your purchase!

Posted 3 years ago

“Great, professional. Customer service fantastic. What can I say, will not hesitate to buy again👌”

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Posted 3 years ago

Hi Mary! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Will definitely purchase again when these are passed their use by date”

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Posted 3 years ago

Hi John! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Delivery within days.”

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Posted 3 years ago

Hi Fabiola! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Found exactly what I needed for my husband . Delivered promptly . Very happy with product and service.”

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Posted 3 years ago

Hi Robyn! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

Body Heal is rated 4.8 based on 2,251 reviews