Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,257 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3weeks for express deliv.u r the pits”

Helpful Report

Posted 3 years ago

Hello Spencer, Thank you for your feedback. Upon checking your order was dispatched promptly on the 7th of October. Please bear in mind that express posts take 6-7 business days. You purchased on Sunday, so your order was not shipped until Monday. This is something we have tried to make very obvious on our website. We have a COVID-19 Shipping update banner across every page at the top and our shipping page also has this information. https://www.bodyheal.com.au/pages/shipping-delivery https://www.bodyheal.com.au/pages/covid-19-corona-virus-update Unfortunately, this is how deliveries are nationwide at the moment due to COVID-19 but especially worse in NSW and VIC. AusPost is continuously short-staffed and so are the staff for every other courier in Australia. Express Post also relies on domestic planes flying, this is also something that has not been happening due to border closures. If there are fewer planes flying then there are fewer parcels moving as per our previous email. https://auspost.com.au/service-updates/current-covid-19-impacts We recommend having a look at the AusPost website. They say for parcels from VIC to QLD can take up to 3-7 business days with Express Post and 11 business days for Standard Post. So your delivery is still much quicker than standard shipping. We can't do anything to make this quicker, it's just how things are right now for every online business and courier. https://auspost.com.au/service-updates/domestic-delivery-times I hope this answers your question and also we're glad that you have already received your order. Thanks BodyHealau

Posted 3 years ago

“Very quick delivery. I had purchased the pressure socks previously from another local company but was delighted to be able to buy online.”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Product was send out and received in good time”

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Posted 3 years ago

Hi Lindie! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“As someone with rheumatoid arthritis being able to exchange the glove sizes with such ease really made the experience a lot better than most online shopping retailers. 10 stars if I could for their reverse logistics 😊”

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Posted 3 years ago

Hi Chloe! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“BodyHeals was very prompt in organising my order. I can't say the same for Australia Post.”

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Posted 3 years ago

Hi Patricia! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Great prompt service and good quality product”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Easy to place order. Very good quality product received in excellent delivery time.”

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Posted 3 years ago

Hi John! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“👍very good”

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Posted 3 years ago

Hi Paloma! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“The service was very prompt and the belt arrived earlier than advised. Thumbs up!”

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Posted 3 years ago

Hi Deidre! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Prompt handling and despatch of order. Follow up to be assessed.”

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Posted 3 years ago

“good quick and reliable service would recommend to anyone wanting to use this company. quality of products is exceptional, always as described”

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Posted 3 years ago

Hi Paul! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“The online ordering was very straight forward. The product was delivered to me within the week, with an extra option to change my delivery/collection address.”

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Posted 3 years ago

Hi Rosalyn! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Thank you BodyHeal - best customer service ever! Fast, efficient - returns/exchanges no problem. Kept me informed every step of the way. Would definitely recommend.”

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Posted 3 years ago

“Quick delivery on products I have ordered.”

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Posted 3 years ago

Hi Belinda! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“Quick delivery and service .”

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Posted 3 years ago

Hi Marsha! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Very happy with Bodyheal's 2 products i purchased. Very prompt service and always kept in the loop on delivery, When an item i purchased was out of stock they messgaed me when it was back in stock, so excellent service. Will be purchasing other items.”

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Posted 3 years ago

Hi Vicki! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Easy to use website, fast delivery and invoicing that made health fund rebate easy.”

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Posted 3 years ago

Hi Jaime! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hi Trudi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“Customer service is wonderful, would not hesitate to purchase from bodyheals again”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks!

Posted 3 years ago

“The order process was very seamless and efficient. Thank you BodyHeals.”

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Posted 3 years ago

Body Heal is rated 4.8 based on 2,257 reviews