Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,253 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and supportive company.”

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Posted 5 years ago

“I have severe nerve damage in my left leg after surgery to remove a spinal cord tumour. I was desperate to find relief from the crushing phantom pain in my foot so I bought 2 different types of compression socks to try. Both worked well!! They came only a couple days later & I have been wearing them on & off constantly day & night since with huge benefits! I highly recommend anyone with nerve damage in the legs to give compression socks a go, just that little bit of relief is blissful.”

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Posted 5 years ago

“Great product line and good service. Thanks! One suggestion: If Body Heal used a different illustration for their website, for the item I buy (Adult Short Wide Leg 20106) that showed this item in use - rather than a slim legged woman wearing a different size - it would save confusion, unnecessary phone calls and longer order completion times. Thanks!”

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Posted 5 years ago

Hi there, thanks for the feedback. I can definitely see where you are coming from. Unfortunately the brand (Seal Tight) has not provided good images for this particular model. We'll see what we can do regarding this.

Posted 5 years ago

“This product came in swift time with communication from BodyHeal indicating its time of arrival. Great when i had an injury that needed urgent attention and i was about to travel overseas.”

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Posted 5 years ago

“The protector fitted well when put on according to instructions; however leaked water when started swimming. Have requested money back twice, without it occurring. Not really happy with the product or the company at this point.”

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Posted 5 years ago

Hi Sherene, We're sorry you feel like we've not listened or not actively working on this. We're waiting for Seal-Tight to get back to us. I've just followed up with them again and then will process the refund that you have requested. As for the cast cover not working. Your experience seems to be an exception, but I understand that it doesn't make it any better. We'll process a refund in the coming week. Apologies again.

Posted 5 years ago

“I received my products with out issue, and they are exactly what I wanted and ordered. Thank You. I have recommended Body Heal to a co worker already and he is very happy with his products also.”

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Posted 5 years ago

“Even though we thought the leg Sleeve wouldn't fit due to the packaging they actually did fit quite well. Our daughter does love them but unfortunately the 2nd time wearing them in a game she put a hole in the knee. But we understand this can happen, especially when they are hard on them,”

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Posted 5 years ago

Hi Brownwyn, Thanks for leaving a review and we're sorry that the leg sleeves did not last as long as you may have expected. We always recommend the McDavid 6446X Hex Tuff Leg Sleeves for hard court wear. It's made from a more durable material and it's recommend for body to surface protection - whereas the McDavid 6446 isn't. We try to make this clear on both product pages. https://www.bodyheal.com.au/products/6446x-mcdavid-teflx-hex-tuf-leg-sleeves

Posted 5 years ago

“Great product fast delivery good customer support and prompt enquiry on product”

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Posted 5 years ago

“Feels good on, a little hard to get on but very happy with your product.”

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Posted 5 years ago

“Wonderful service. Quick and efficient. Great follow up.”

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Posted 5 years ago

“Very quick delivery! The site has a good range and excellent pricing. Product is what I ordered, but is taking time to get used to. My trainer has told me to stick with it as it's going to help. There certainly is an improvement, but in same instances the brace reduces knee and leg movement!! So I take it off when doing those things, and put it back on when finished. I might look for something smaller to use while doing those tasks so I get to wear something all the time. Thanks body heal!”

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Posted 5 years ago

“Excellent fast delivery and the product did what it said on the packet Love them and will buy more.”

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Posted 5 years ago

“I had to return my item and the process was easy to follow and my return was processed quite quickly”

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Posted 5 years ago

“I find the foot sleeve very helpful, no longer have a limp after a 8 hour shift”

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Posted 5 years ago

“Great company - products are extremely well made and give a great level of support. They are comfortable to wear and have made a huge difference in what I can manage to do. Where I would get back pain before, now I experience none.”

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Posted 5 years ago

“Received in a timely manner And sizing was perfect. Definitely provides relief for my plantar fasciitis.”

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Posted 5 years ago

“Not happy with follow up at all! Sent two different sizes (order # 02264430) and did not fit. Left a number or messages on 02 8006 0661 and did not reply Cannot recommend this online seller at all”

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Posted 5 years ago

Hi Ian, we're glad we could get this sorted for you. For future reference it's always better to email us. Being an online business our email processes are fine tuned as we don't get many phone calls.

Posted 5 years ago

“The cast cover works really well in shower and seems to last awhile.”

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Posted 5 years ago

“ordering & delivery was very easy & delivery was prompt and item ordered was as described.”

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Posted 5 years ago

“Fast delivery”

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Posted 5 years ago

Body Heal is rated 4.8 based on 2,253 reviews