Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,253 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BodyHeal were very prompt shipping my order then jumped straight onto Australia Post when I message telling them I hadn't received my order even though Australia Post emailed me that it was delivered. My item arrived the next day.”

Helpful Report

Posted 3 years ago

Hi Robynne! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks,again!

Posted 3 years ago

“Brilliant service. The best I’ve had anywhere.”

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Posted 3 years ago

Hi Vic! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Although the product might be great quality. I picked one that should of fit due the pics but it didn’t. It took 3 weeks for turnaround and by the time I got it I had two days left until the casts came off. I took the suggested replacement but it was nearly up to his armpit. And my 11 yr old felt uncomfortable using it. It clearly didn’t fit. So wasted money and time. But sad really.”

Helpful Report

Posted 3 years ago

Hi Ashton! Thank you for the feedback. We are sorry for the inconvenience this has caused you. Upon checking with the emails you sent us. We recommended getting the measurement first to make sure that the suggested product will fit your 11-year-old as this is an adult version for the cast cover. As you can see from our reviews for this product that quite a vast majority of customers are happy with the cast cover and it provides the protection that they need. We have a 30 day returns policy that allows you to try on our products to judge fit. So there is an opportunity for all our customers to try on the product and return it back to us if they think it's not a good fit for them. If you'd like to return your order, please visit our return page and follow the instruction on how you can return your item: https://www.backtosport.com.au/pages/return-policy. Thank you!

Posted 3 years ago

“Great choice of products. Fast and free shipping”

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Posted 3 years ago

Hi Emma! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thank you!

Posted 3 years ago

“My hubby is very happy with his knee support”

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Posted 3 years ago

Hi Jenny! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Body heal had the product i needed at a reasonable price”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Great products and very efficient online ordering - thank you”

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Posted 3 years ago

Hi Barry! Thank you for the positive feedback. We're glad that we've hit the mark for you and you're satisfied with our company. Thanks for your purchase!

Posted 3 years ago

“So glad to find what I needed”

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Posted 3 years ago

Hi Barbra! Thank you for the positive feedback. We're glad that we've hit the mark for you. Thank you for your purchase!

Posted 3 years ago

“Fast, efficient and professional service. Thanks”

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Posted 3 years ago

Hello Darren! Thank you for the detailed positive feedback. We're glad that we've hit the mark for you. Thank you for your purchase!

Posted 3 years ago

“Free & quick shipping great, site easy to navigate, & always kept up to date with order progress”

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Posted 3 years ago

Hi Carolyn! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Delivery was efficient and as described. The product however could be improved.”

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Posted 3 years ago

Hi Jeanette! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. We will relay your feedback to the manufacturer. Thank you

Posted 3 years ago

“Could not fault customer care in terms of advice and service that I received - as well as the efficient order and delivery process. Would recommend BodyHeal for sports therapy needs.”

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Posted 3 years ago

Hi Edward! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“I was very pleased to see advertisements for arthritis socks which not only separated the toes, but which did so in a roomy “box” design. There seems no point in wearing socks which do not hold the toes, if your arthritis causes painfully affected toes to twist over one another. Having worn Imak gloves for several years, I am familiar with the the brand’s quality, & had no hesitation in ordering their socks. Putting them on arthritic toes is a bit of a struggle, especially getting the little toe into its own space, but I found using a pencil or something similar, helps to complete the task. The longer than usual length & firm fit stopped the socks from sliding down, hence the toes remained protected. To be able to walk in relative comfort, without the top joints cruelly pressing over and into one another, was a great relief. Like the Imak gloves, the socks dry very quickly, but I intend to buy more pairs, to ensure I I always have them when needed. Obviously, these gloves won’t cure arthritis, but the support and comfort they have given me have provided me with a great deal of relief.”

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Posted 3 years ago

Hi Marilyn! Thank you for the detailed positive feedback. We're glad that you are happy with the IMAK Arthritis Socks A2019 and that it provides the support you need. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“My order was processed very quick and I am happy with the product!”

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Posted 3 years ago

Hi Margaritha! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks,again!

Posted 3 years ago

“Very happy with Body Heal the transaction was smooth and faultless and a pleasure to navigate look forward to future purchases 👍”

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Posted 3 years ago

Hi Klimco! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks, again!

Posted 3 years ago

“Good service”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

“The body was ok to deal with”

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Posted 3 years ago

Hi Ed! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“Good product, delivered on time.”

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Posted 3 years ago

Hi George! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks!

Posted 3 years ago

“Makes a world of difference, relieving pain from hands. The pressure is comforting.”

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Posted 3 years ago

Hi Maria! Thank you for the positive feedback. We're glad that you are happy with the product you ordered from us. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Excellent post sale communication and an unequalled exchange system. No hassle exchange due to my mismeasurement. Thankyou.”

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Posted 3 years ago

Hi Terence! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase.

Posted 3 years ago

Body Heal is rated 4.8 based on 2,253 reviews