Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,257 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great. No problems.”

Helpful Report

Posted 3 years ago

Hi Cameron! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Great service, however returned product as it was not suitable.”

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Posted 3 years ago

Hi Casey! Thank you for the positive feedback. We're glad that we've hit the mark for you and is satisfied with our service. We're sorry that the support did not work out for you and used our returns portal. Feel free to reach out to us again if you have any questions or concerns. We aim to keep our customers happy and satisfied. Thank you.

Posted 3 years ago

“Excellent product and customer service.”

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Posted 3 years ago

Hi Wayne! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“I was advised by my podiatrist to try these socks as I have plantar fasciitis. I was willing to give anything a go. He did say though that some people can’t live without these socks while others can’t wear them. So I was optimistic but willing to try. Sadly it brought more pain and discomfort. But anyone who wants to try them I would say give it a go if it works well that’s a bonus. Body heal have me a full refund which I am grateful for. Thank you”

Helpful Report

Posted 3 years ago

Hi Sarah! Thank you for your feedback. Sorry to hear the product did not match your expectations. However, we totally understand and as per your podiatrist's advice/explanation try and see if it works for you. Our returns policy allows our customers to try on the product for fit, comfort, and effectiveness. Upon checking you have already processed a return request and we are more than happy to process a refund once we received your returned item. We would like to ask for a feedback revision as we have processed your return request and we have hit the mark for you in regards to our service. I hope this helps. Thanks BodyHeal

Posted 3 years ago

“Great thanks”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

“Quick efficient service .”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Excellent products that really works, not like others.”

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Posted 3 years ago

Hi Drossos! Thank you for the positive feedback. We're glad that we've hit the mark for you and you are happy with our range of products. We aim to keep our customers happy and satisfied. Thank you again!

Posted 3 years ago

“My first purchase from BodyHeal was sent very quickly and was an excellent product at a very fair price. Excellent service. I subsequently made a 2nd purchase which I have not yet received, but ever since I ordered they keep asking me to do a review. It is difficult to comment fairly on either the quality of the item purchased or their current service before I even receive my order. I wish that businesses wouldn't badger you for a review the minute you order something - at least wait until after the delivery before asking. Based on my first purchase I would rate them 5* but I will knock one star off because of their multiple begging for reviews before I even get my purchase.”

Helpful Report

Posted 3 years ago

Hi Robert! Thank you for the positive feedback. We're glad that we've hit the mark for you and we sincerely apologize for the confusion. Upon checking we only sent you a review request once for a product review and once for a company review. The product review request you've received was for your first purchase which is for the IMAK Elbow Night Splint PM A10172. We still haven't sent out a review request for your latest purchase yet which is the Mueller Adjustable Elbow Support 75217. Please note that it is a system-generated email and it automatically gets sent out to our customers after their order gets delivered. However, rest assured that moving forward, you won't be receiving any review request email or marketing email for your next purchase. Thank you purchase!

Posted 3 years ago

“Fast service and a good product. I have recommended to friends.”

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Posted 3 years ago

Hi Helen! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Great range of products and incredibly fast delivery. Will definitely use them again for any future orders.”

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Posted 3 years ago

Hi Kate! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Service and follow up from emails was good, paid for express delivery, but due to a hold up from Australia Post delivery was delayed.”

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Posted 3 years ago

Hi Beryl! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order. We aim to keep our customers happy and satisfied. Thanks!

Posted 3 years ago

“Absolutely fantastic!!! Keep up the excellent work!!!”

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Posted 3 years ago

Hi Mary! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“Dispatched and delivered very promptly given the current circumstances. Quality is very sturdy and the knee brace offers good protection and support which enables me to undertake activities otherwise out of consideration. Good product and delivers what is stated. Thank you.”

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Posted 3 years ago

Hi Jane! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks!

Posted 3 years ago

“Excellent customer service, the best…and to top it off husband is very happy with his gloves. Once again excellent service. Cheers and stay safe”

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Posted 3 years ago

Hi Terri! Thank you for the positive feedback. We're glad that we've hit the mark for you and your husband is happy with the product! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Web site was easy to navigate, competitive prices and quality product.”

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Posted 3 years ago

Hi Mathew! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Super fast postage.”

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Posted 3 years ago

Hi Lynette! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

“Very Happy with the fast delivery great page set up to order”

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Posted 3 years ago

Hi Len! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“ordered the product and they arrived within the week. Great service, thank you”

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Posted 3 years ago

Hi Tricia! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“The back brace is brilliant. I purchased this item through my home care package provider and I was a bit disappointed with how long I had to wait for it. But it wasn't Body Heal's fault.”

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Posted 3 years ago

Hi Irene! Thank you for the positive feedback. We're glad that we've hit the mark for you and understand the shipping problem with Australia Post. We aim to keep our customers happy and satisfied. Thanks, again!

Posted 3 years ago

“It was easy to find the device required and easy to place the order. Delivery was also quite prompt - within a few days when the items are in stock”

Helpful Report

Posted 3 years ago

Hi Irene! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

Body Heal is rated 4.8 based on 2,257 reviews