“Their sizing is completely off (I used their measurements chart on the website) and the material is super cheap and junky. They have been avoiding me as I immediately requested a refund to return the items. I am now completing the chargeback to them through my MasterCard as their site offers free returns within 14 days and they are not following their own terms and conditions listed on their website. Absolutely do not order from here!!!!!!!!”
“This is the worst company ever. Advertise as being based in The US when they are actually China based. Cheap materials that the sizing is completely off. Advertised a price then increased it only after I had checked outšTried to return the items and they are refusing to let me because I wonāt send them images of me in the faulty items. Itās been refered to my bank. Do not buy from this site. All of their reviews on their site are false as they do not ask customers for reviews.”
“Worst mistake. Dont buy nothing from them!!! Stay away!!!! They dont answer and if they do its a message or automated reply, you cannot do exchanges!”
“Waste of money
I was so shocked at the poor quality and how badly made the clothes were
I paid $110 for 3 item and they are all hideous
Will never buy from again !!!!!”
“The only reason I gave it one star was because I had to. Horrible clothing quality. Way over priced. Items arrive with missing pieces or ripped. They will not refund your money but ask for you to pay for shipping back to China where it came from, which would be $140 for me. LOL. Customer service is horrible. Iāve been emailing back and forth for months and they keep wanting to give me more clothes to make up for it. I accepted their offer the first time but still received poor quality clothing. They keep deleting multiple peopleās comment who complain about their clothing. They advertise one thing and send an item completely different. The dresses I received were completely see through and the lace dress came with no slip to wear under it.”
“Do not purchase products from this company. I bought a dress and it was terribly made. The bust on it was huge, poor stitching, poor quality material nothing like in the ad. I immediately reported it to them and asked for a full refund upon return. They asked me to send them pictures of the dress. I did - and they said that they didn't get the pictures (twice). Then this pushed me outside of my 15 day return policy and voila, now I own a dress that I would be embarrassed to give to charity.
DO NOT ORDER FROM BOHO FACTORY!!”
“Having a HORRIBLE experience with this company! After wanting a dress from here so badly my amazing sister in law purchased it. Well once I received the dress it was HORRIFIC, the material was awful, it bunched and was just basically a mess. We have been trying to return it and basically keep getting the run around. Last correspondence was they would send another dress BUT and I cant believe this, we would have to pay for shipping. First I do not want the dress, we just want a refund and they wont send us a return label and wont talk about credit. There has been several emails back and forth. Horrible way to do business and I will never recommend this company to anyone.”
“DO NOT USE. THEY ARE FULL OF LIES.
I emailed them cancelling the order within 20 MINUTES of my daughter using my card to purchase clothes.
This was their response:
"We apologize but we can no longer cancel and refund the order. we have checked with our manufacturer, and the order has completely processed and has been shipped out. We will provide you with the tracking details as soon as available. "
2 days later I emailed them asking where my tracking number is then if the goods have already been shipped. This was their response:
"We process orders within two to seven days from the order date Mondays through Fridays. The orders are then shipped the next day after processing. Another email will be sent to you containing your tracking number and tracking information is available within 2-7 days after receiving your tracking number."”
“The products were all cheap. The jewelry I ordered fell apart the first day I wore it. The swimsuit was not sized properly and the material is cheap and the seams were not stable.
I would not recommend.”
“Never got my item. Sent email to their customer service address telling them the saga and they responded asking why I was cancelled the order. No offer to credit my account at all. Iām down 25 bucks due to this scam of a site. Very illegal.”
“CHEAP DAMAGED PRODUCT
Sandals was damaged and in poor condition! Look at the straps not even pasted on nicely! Cheap material and obviously a scam when I paid $40 for this cheap trash that is worth $5? The pearls also fell out...”
“The worst quality jewelry I have EVER purchased! This site is horrible and I would never purchase from there again. If I would of know it comes from China I would have never ordered it. I emailed multiple times about my order and never got a response back. The items and made poorly and look nothing like the pictures. This site is truly a SCAM!”
“SCAM site!! If I could give no stars, I would. Items dont have lables, extremely cheap material, see through and company policy is no refunds on sale items, which is why everything is on sale. Do not buy from this company. SCAM SCAM SCAM”
“I would never purchase from this company again. The item was nothing like the photo and nobody will respond to my emails requesting a refund. Iād give no stars if possible.
Still waiting for my refund !!”
“Ordered a dress, looked absolutely nothing like the picture, when trying to return they said they donāt return sale items but every item on there website is on sale. There customer service is absolutely shocking along with the quality of product!! It was completely ridiculous what they sent out! Never ever buy anything from here! False advertisement and a scam!!”
“My order never arrived and they said it was my job to find my package! This company is a scam! Disputed the charge with bank. Had I known this was coming from CHINA, I never would have purchased anything.”
“If I can give this place a 0 I would. Biggest scam, horrible product. I got my dress it was crappy material and ripped and when I asked for a refund they said it's not in their policy. Avoid at all cost it's garbage!!!!”
