Bonmarché Reviews

Name: Bonmarché
Rating: 3.11

3.1 Rating 223 Reviews

52 %

of reviewers recommend Bonmarché

Company Reviews

Questions

Metrics

3.1

Based on 223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Bonmarché made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonmarché 5 star review on 25th July 2024

Mrs GK

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is wonderful to walk into a shop which sells larger size clothing off the rail. Unlike some of their competition, they have a large range of sizes and styles which are very wearable, smart and not outlandish. For a 70 year-old, this is refreshing, as I don't want to walk around wearing styles meant for 20 year-olds. They don't look so good on us oldies!! Thank you Bon Marche, keep up the good work!”

Helpful Report

Posted 7 years ago

“Good quality, free and quick delivery. 15% off as a new online customer...”

Helpful Report

Posted 7 years ago

“Good quality, free and quick delivery. 15% off as a new online customer...”

Helpful Report

Posted 7 years ago

“Very quick delivery . Easy to use website .”

Helpful Report

Posted 7 years ago

“Nice contemporary clothes at competative prices. My order was processed speedily & Iwas able to save on delivery by collecting in-store. A positve experience.”

Helpful Report

Posted 7 years ago

“Very polite and helpful staff - they didn't have the size so they ordered it in for me”

Helpful Report

Posted 7 years ago

“Saw items online - phoned nearest store to see if they had it - store could not have been more helpful - then ordered inline”

Helpful Report

Posted 7 years ago

“The delivery was quick and the clothes were perfect.”

Helpful Report

Posted 7 years ago

“The delivery was quick and the clothes were perfect.”

Helpful Report

Posted 7 years ago

“Discount schemes and able to order online with delivery to shop gives greater choice of products”

Helpful Report

Posted 7 years ago

“Great designs at reasonable prices”

Helpful Report

Posted 7 years ago

“Good quality clothes and very reasonable prices”

Helpful Report

Posted 7 years ago

“fast delivery”

Helpful Report

Posted 7 years ago

“Very prompt delivery and their returns policy is easy to use.”

Helpful Report

Posted 7 years ago

“A great range of clothes and accessories for over 40's women. Ordered online and delivery was free and arrived in a few days. I like that I can return unsuitable items by post or to the store for a refund. It's easy to shop from my sofa and find clothes that are a good fit and quality.”

Helpful Report

Posted 7 years ago

“Clothes are usually very good, only problem their skirts come in one length, unlike other High St. shops. Unfortunately women do not all come in one height, or wear their skirts the same length. Some of us prefer to wear skirts 27" length, or even 33" length, according to our height or preference, not just 31" as you stock. Come on Bonmarche, you know you can do it! You are losing business!”

Helpful Report

Posted 7 years ago

“Sales assistants very helpful as I had my elderly (83) mother with me. They treated her with loads of respect almost like royalty.”

Helpful Report

Posted 7 years ago

“BECAUSE THEY CATER FOR THE MORE MATURE LADIES AND YET VERY NICE CLOTHING .”

Helpful Report

Posted 7 years ago

“Excellent customer service from Karen in Bonmarche' in Harlow.”

Helpful Report

Posted 7 years ago

“Very efficient and quick delivery and you can return goods to shops”

Helpful Report

Posted 7 years ago

Bonmarché is rated 3.1 based on 223 reviews