Bonmarché Reviews

Name: Bonmarché
Rating: 3.18

3.2 Rating 212 Reviews

54 %

of reviewers recommend Bonmarché

Company Reviews

Questions

Metrics

3.2

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Bonmarché made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonmarché 5 star review on 25th July 2024

Mrs GK

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always order clothing for my wife which is very well made and at a fair price. I always get an e mail telling me when my orders are ready for collection. ( I always use click/collect)”

Helpful Report

Posted 6 years ago

“Whatever I buy from you. I am always so pleased with the items. Last bought two pairs of jeans. Very pleased indeed”

Helpful Report

Posted 6 years ago

“Great products for great prices”

Helpful Report

Posted 6 years ago

“Love this shop, good choice of clothes for my age and fit. Only gripe is I wish sizes were in single sizes example 18 NOT 16-18 as that size to small and 20-22 to big. Please stop doing this”

Helpful Report

Posted 7 years ago

“Their website was easy to follow, and my order went through without any problems. The delivery was on time, and my order correct.”

Helpful Report

Posted 7 years ago

“I needed to get a few items for my mother, whos been in hospital and they had exactly what i needed, it was delivered the next day after ordering and the items were well packed and perfect for my mother. Highly reccomended.”

Helpful Report

Posted 7 years ago

“Always Extremely Friendly and helpful. No quibble when I returned something”

Helpful Report

Posted 7 years ago

“Easy to use website and prompt delivery”

Helpful Report

Posted 7 years ago

“Very quick delivery to a Bonmarche shop of my choice for free. Better selection of sizes online and a lovely range of clothes for the slightly older lady without being frumpy. Prices are pretty good too. Sizing can be slightly large but I always order a size down and that is perfect.”

Helpful Report

Posted 7 years ago

“Good description of clothing. Goods arrived earlier than expected. The website is easy to use.”

Helpful Report

Posted 7 years ago

“One of the best companies I have bought from for many years, excellent choice of products, a good range of sizes and unbeatable prices for the quality of the goods you receive. They have a top class, no quibble return policy, which I might add I very rarely have to use and their customer service is second to none. They also have a good range of true to fit sizes and lengths, which is so important, especially if you are ordering online. The option of delivery dates is also a definite plus, especially for last minute invitations, when you feel "I have nothing to wear". Bonmarche, I would recommend to everyone, you won't be disappointed.”

Helpful Report

Posted 7 years ago

“Good value good quality clothing - very good customer service and a bonus card scheme”

Helpful Report

Posted 7 years ago

“Good FITTING clothes and value for money.”

Helpful Report

Posted 7 years ago

“Excellent way of treating clients at the counter. They always provide good, honest and positive comments on clothing.”

Helpful Report

Posted 7 years ago

“Bought a swimsuit. Agent left security tag on so was unusable. After several emails and threatening legal action , got a reply from a Charles Tate asking me to post back the swimsuit and proof of purchase. Did this over 5 weeks ago. No replies from any of my emails asking what is happening. Head Office unable and unwilling to assist. Am out of pocket for item and postage now. Wouldn't shop there again. Wonder why their branches are closing down.....”

Helpful Report

Posted 7 years ago

“Good service and items”

Helpful Report

Posted 7 years ago

“delighted with both items and delivery a couple of days later”

Helpful Report

Posted 7 years ago

“Was as exactly as described on that online site”

Helpful Report

Posted 7 years ago

“I was very happy with my purchases the qualifying the clothing was vetygood”

Helpful Report

Posted 7 years ago

“Very happy the quality of the cholthing is exelent”

Helpful Report

Posted 7 years ago

Bonmarché is rated 3.2 based on 212 reviews