Bonmarché Reviews

Name: Bonmarché
Rating: 3.18

3.2 Rating 212 Reviews

54 %

of reviewers recommend Bonmarché

Company Reviews

Questions

Metrics

3.2

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Bonmarché made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonmarché 5 star review on 25th July 2024

Mrs GK

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They got me an item of my size that they had not got in store”

Helpful Report

Posted 7 years ago

“Good quality clothing with lots of choice. Usually have delivered to store but also delivered. Good customer service.”

Helpful Report

Posted 7 years ago

“items well displayed and if your size not out they check if they have it in stock and if not they offer to order it for you. Always very helpful and friendly staff”

Helpful Report

Posted 7 years ago

“lovely clothes, splendid fit, delivered to my door making shopping easy for me being able to try them on in the comfort of my home”

Helpful Report

Posted 7 years ago

“good quality reasonable prices”

Helpful Report

Posted 7 years ago

“good quality, but fair price , swift delivery”

Helpful Report

Posted 7 years ago

“The clothes are my size and shape, with such good choices.”

Helpful Report

Posted 7 years ago

“Always friendly staff. Good quality clothes and reasonable prices”

Helpful Report

Posted 7 years ago

“Always friendly staff. Good quality clothes and reasonable prices”

Helpful Report

Posted 7 years ago

“It is wonderful to walk into a shop which sells larger size clothing off the rail. Unlike some of their competition, they have a large range of sizes and styles which are very wearable, smart and not outlandish. For a 70 year-old, this is refreshing, as I don't want to walk around wearing styles meant for 20 year-olds. They don't look so good on us oldies!! Thank you Bon Marche, keep up the good work!”

Helpful Report

Posted 7 years ago

“Good quality, free and quick delivery. 15% off as a new online customer...”

Helpful Report

Posted 7 years ago

“Good quality, free and quick delivery. 15% off as a new online customer...”

Helpful Report

Posted 7 years ago

“Very quick delivery . Easy to use website .”

Helpful Report

Posted 7 years ago

“Nice contemporary clothes at competative prices. My order was processed speedily & Iwas able to save on delivery by collecting in-store. A positve experience.”

Helpful Report

Posted 7 years ago

“Very polite and helpful staff - they didn't have the size so they ordered it in for me”

Helpful Report

Posted 7 years ago

“Saw items online - phoned nearest store to see if they had it - store could not have been more helpful - then ordered inline”

Helpful Report

Posted 7 years ago

“The delivery was quick and the clothes were perfect.”

Helpful Report

Posted 7 years ago

“The delivery was quick and the clothes were perfect.”

Helpful Report

Posted 7 years ago

“Discount schemes and able to order online with delivery to shop gives greater choice of products”

Helpful Report

Posted 7 years ago

“Great designs at reasonable prices”

Helpful Report

Posted 7 years ago

Bonmarché is rated 3.2 based on 212 reviews