“Great delivery time, unfortunately the dress sizes are shocking! I Ordered two size 14 which I am in all my other dresses and they Only just fit my size 10 sister. Very bad quality and fit..”
“They returned my items 2 times,and after been silent for days they sent for me an email and they told me i will get 69kr and i paid for 471kr,no response to my emails,complete scum”
“boohoo gives a great size guide so i know what to buy that will fit me exactly like how i want, they have a range of different sizes from petite to curvy”
“Wrong items sent instead of ordered. Poor quality and fit. I was charged the original price for sales items claiming if I used promotion code on delivery I would be charged full original price for sales items. I have complained it was not clearly explained on the website but Bohoo did not get back to me. 3 days gone. Avoid this website at all costs”
“Very good service. Delivery tracking for next day is only 1.99 with the coupon and they send you contant notifications on where your parcel is. Reaosnable price for such good clothing. Thumbs Up!”
“What a nightmare! I have never used Boohoo before but yesterday i went on and ordered just over £70 worth of clothes
i selected next day delivery but my confirmation said 3-5 working days so i sent emails to customer service, priority and
help desk today i checked and had no reply so called the customer service number after a 28 minute hold got through to reception
who said customer services are only online so to wait for a repsonse just had an email saying now my order has gone
through as 3-5 working days they cannot ammend it and i should wait until it is delivered then return it
i never would of ordererd if id known it would take a week to come i needed the delivery for tomorrow morning at the latest
but looks like i will have to return it all when it comes and shop elsewhere today such a shame because website
really nice and clothes looked lovely just awful customer service lets it down terribly to the point of not being
able to order again.”
“Actually terrible. Pay for next day delivery, it's Wednesday, I ordered on Sunday, and it's still not here?! Cannot either bother to reply to my email asking where my order is. I wanted to wear this order tomorrow but now I can't because it hasn't came. Do not trust boohoo if u have a time limit and actually pay for next day delivery, but they can't even get that right. Appalled.”
