“Good delivery, good products. Some small fittings and some products are low quality material. However, this only applies to two products I purchased out of many.”
“If i have a concern with the company, it takes weeks to be dealt with, if at all, their offers, although they have regular offers, they do not work. Customer service representatives are generally rather rude or unhelpful. Used to love this company but has gone downhill since it has gained popularity”
“quality is what you'd expect for modestly priced items to fine ...but DO NOT buy for a present if you in the same house hold as you.... Packet overtly marked 'boohoo' ... totally spoilt any surprise”
“I am a very frequent customer. I returned a full parcel over $200 worth of clothing and they claimed it never made it. I printed the return label from there company and they claim to have no knowledge of the shipping information....
I will not be shopping at boohoo again.”
“0 stars absolute assholes!! Dont pay the extra for next day delivery because you wont get it! False advertusement to scam an extra few pound off every1!”
“Love the website outlook, easy access and surfing around their products. The delivery time is efficient and well packaged. Happy with what I paid for, reasonable prices for a good quality garment.”
“They always give discounts or deals with delivery and I have always been happy with the quality of my purchases with them. Buying online and returning items is a breeze.”
“I placed an order on the 28th of November and today is the 18th of December and i still havent received anything!!! Never again will i order from this shop!!”
“garbage customer service
lied to about speedy delivery!!!
when asked to be refunded for not receiving the item as promised, we were shafted
Amazon...Fashion Nova runs circles around BooHoo 👎👎👎👎👎”
“Bought some long sleeved t-shirts for Christmas to give to the men in the family
Excellent quality, extremely good value for money, brill service and fast delivery”
“I have not received my packages since the 28/11/2017
When talking to customer services they did nothing. I even contacted Hermes to check with them and nothing. I am fuming!
Anyone else experienced this problem please text my boyfriend who wants to make a stand against this company. Please text 07713881235”
“It has been a month and i still haven’t received my package!! I spoke with customer service and they ensured that they would look into it and still nothing! They even had the nerve to close it out of their system!! $150 work of items....GONE!! With no refund or anything!!”
“shipping timelines are never accurate. After spending $500 on clothes for Black Friday and tracking my shipment I got a note that everything was returned although I never returned anything. I needed those clothes for Winter! Terrible site I will never shop from them again. I am also still waiting for my refund.”
“Terrible customer service. It was been 7 weeks since I placed an order, my goods have not arrived, am being told I have to continue to wait and they won't give me a refund. Never order from these people.”
“Everything,the website is horrendous along with customer service and delivery. Would certainly advise people to avoid this company and use places like new look”
