“shipping timelines are never accurate. After spending $500 on clothes for Black Friday and tracking my shipment I got a note that everything was returned although I never returned anything. I needed those clothes for Winter! Terrible site I will never shop from them again. I am also still waiting for my refund.”
“Terrible customer service. It was been 7 weeks since I placed an order, my goods have not arrived, am being told I have to continue to wait and they won't give me a refund. Never order from these people.”
“Everything,the website is horrendous along with customer service and delivery. Would certainly advise people to avoid this company and use places like new look”
“Boohoo is an awful company,I have a delivery over 4 days late after being ordered on next day delivery,false reassurance and pathetic replies! I wouldn't recomend anyone to use them I would clearly state to avoid them,nothing but disappointment as I am refused a refund until their products have gone back to them .”
“The website was easy to use, and the delivery was fast and accurate. The choice was limited, in terms of styles and pricing. EG, only one type of jeans or tops for lots of money even in the sale.”
“First of all it took over a week to deliver my items. Then boots I bought were covered in powdery stuff which I had wipe off. Then bag I bough has no label on it. Looks like got it from some market stall. They shouldn't be false advertising anymore.
Will never buy from them again.”
“I could navigate the site well and it was nice to view an item without having to change screens and lose my place on the page (Quick buy). I also found the sidebar selections helpful as I could choose my size and find the clothes that would fit me, rather than finding something I really liked, only to find there was none made for my size (12-16).”
“Very bad waited for long time for my delivery then I got children's clothes, and I had ordered a dress and shoes to wear for the wedding but they told me to return the order with my money that I don't have and with 30 days, now I can't go to the wedding because I have nothing to wear, I tried to get them to send me an alternative but they refused.”
“Passer à la langue suivante : français
I ordered for the first time home on September 30, 2017 ... 2 orders (NA101911684 and NA101910159) for a total of about $ 300. I was really happy and excited about my purchases at Boohoo. But I did not know what was waiting for me. Not only did he lie saying that they came to my house and ringing I was there all the time monitoring the dates. PLUS there was always someone at home. Reimbursement ? It takes more than 1 month and you always have to ask them the news of the package is abuse and disgrace If I could describe the experience in one word: DÉCEPTION
In any case, I would not advise anyone in Canada to order At home it is mess and big no matter what. Today is December (December 1, 2017) and I still have not received all of my repayments. It's really unacceptable.”
“I had a few things in my cart all week for cyber week for around 85 dollars, Then on Friday they jacked up the prices then said "up to 80% off" now my carts worth nearly twice as much. Don't fall their lies people the prices didn't drop they've increased drastically”
“I love this website.
The quality and fit of clothes is amazing....the customer service is very efficient and helpful and the delivery of the goods is prompt.
Definitely my favourite online shop at present”
“I love this website.
The quality and fit of clothes is amazing....the customer service is very efficient and helpful and the delivery of the goods is prompt.
Definitely my favourite online shop at present”
