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Boohoo Reviews

2.2 Rating 1,742 Reviews
27 %
of reviewers recommend Boohoo
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Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

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Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 18th July 2024
UK1103728154 Order Number
Boohoo 1 star review on 14th December 2023
Anonymous
Boohoo 1 star review on 21st July 2023
Belal
107
Anonymous
Anonymous  // 01/01/2019
Boohoo is an awful company,I have a delivery over 4 days late after being ordered on next day delivery,false reassurance and pathetic replies! I wouldn't recomend anyone to use them I would clearly state to avoid them,nothing but disappointment as I am refused a refund until their products have gone back to them .
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Posted 7 years ago
The website was easy to use, and the delivery was fast and accurate. The choice was limited, in terms of styles and pricing. EG, only one type of jeans or tops for lots of money even in the sale.
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Posted 7 years ago
good variety of clothes, speedy delivery and good sales
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Posted 7 years ago
good variety of clothes, speedy delivery and good sales
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Posted 7 years ago
First of all it took over a week to deliver my items. Then boots I bought were covered in powdery stuff which I had wipe off. Then bag I bough has no label on it. Looks like got it from some market stall. They shouldn't be false advertising anymore. Will never buy from them again.
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Posted 7 years ago
I could navigate the site well and it was nice to view an item without having to change screens and lose my place on the page (Quick buy). I also found the sidebar selections helpful as I could choose my size and find the clothes that would fit me, rather than finding something I really liked, only to find there was none made for my size (12-16).
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Posted 7 years ago
Very bad waited for long time for my delivery then I got children's clothes, and I had ordered a dress and shoes to wear for the wedding but they told me to return the order with my money that I don't have and with 30 days, now I can't go to the wedding because I have nothing to wear, I tried to get them to send me an alternative but they refused.
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Posted 7 years ago
Bought a jumpsuit and it looked lovely until I looked down and realised that the legs of it were two different lengths! absolutely shocking quality
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Posted 7 years ago
Everything, the sizing, the customer service and the delivery. All poor
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Posted 7 years ago
I recently discovered them and they sell amazing quality clothing for amazing prices
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Posted 7 years ago
Passer à la langue suivante : français I ordered for the first time home on September 30, 2017 ... 2 orders (NA101911684 and NA101910159) for a total of about $ 300. I was really happy and excited about my purchases at Boohoo. But I did not know what was waiting for me. Not only did he lie saying that they came to my house and ringing I was there all the time monitoring the dates. PLUS there was always someone at home. Reimbursement ? It takes more than 1 month and you always have to ask them the news of the package is abuse and disgrace If I could describe the experience in one word: DÉCEPTION In any case, I would not advise anyone in Canada to order At home it is mess and big no matter what. Today is December (December 1, 2017) and I still have not received all of my repayments. It's really unacceptable.
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Posted 7 years ago
I had a few things in my cart all week for cyber week for around 85 dollars, Then on Friday they jacked up the prices then said "up to 80% off" now my carts worth nearly twice as much. Don't fall their lies people the prices didn't drop they've increased drastically
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Posted 7 years ago
I bought Christmas jumpers for my flatmates
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Posted 7 years ago
I love this website. The quality and fit of clothes is amazing....the customer service is very efficient and helpful and the delivery of the goods is prompt. Definitely my favourite online shop at present
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Posted 7 years ago
I love this website. The quality and fit of clothes is amazing....the customer service is very efficient and helpful and the delivery of the goods is prompt. Definitely my favourite online shop at present
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Posted 7 years ago
Don't buy from boohoo there is over 30% recycled stuff from returns that has been worn before
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Posted 7 years ago
Product was ordered Friday evening and arrived by Monday AM, also a pair of Men's shoes at £12 is great value. However, Shoe box was in a poor state when it arrived and scuff marks were on the shoes. Looked like whoever packed it was aware of the price I paid!
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Posted 7 years ago
Beautiful clothing and quick delivery
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Posted 7 years ago
Everything I ordered was pretty and fitted me well. I always order from them and always happy. I paid for next day delivery and it arrived in the morning which meant I could get on with my day.
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Posted 7 years ago
NO PHONE NUMBER TO CALL NO MANAGER TO TALK TO... ONLY PRE PREPARED EMAILS .... STILL WAITING ON MY REFUND FOR CUSTOM FEES AS ADVERTIZED....
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Posted 7 years ago
Boohoo is rated 2.2 based on 1,742 reviews