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Boohoo Reviews

2.2 Rating 1,727 Reviews
28 %
of reviewers recommend Boohoo
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Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

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Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 23rd October 2024
Emma
Boohoo 1 star review on 18th July 2024
UK1103728154 Order Number
Boohoo 1 star review on 14th December 2023
Anonymous
Boohoo 1 star review on 21st July 2023
Belal
107
Anonymous
Anonymous  // 01/01/2019
The sizing is ridiculous and the material used is cheap.
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Posted 6 years ago
Always happy with all my purchases from Boohoo.
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Posted 6 years ago
Great offers on clothing and delivery, no problems items good would buy again.
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Posted 6 years ago
Goods arrived on time and were good quality
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Posted 6 years ago
Its the 3rd time I have ordered from Boohoo and I have always sent every Item back!!!. Disgusting quality, I had ordered a Blush pink jumpsuit for it to turn up and be see through! I will never order with them again, not worth the hassle sending items back.
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Posted 6 years ago
Fast efficient service, items exactly what you pay for.
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Posted 6 years ago
I wish I could leave 0 stars. I paid $15 for 2-3 delivery it’s now been 5 business days since I placed my order (and an entire week if you account for the weekend) and I’ve now received an e-mail explaining that there’s nothing they can do until August 10??? Absolutely ridiculous, will not order again
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Posted 6 years ago
Ordered next day delivery and it has come very quickly! The skirt is very good quality material and looked exactly as it was in the photo!
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Posted 6 years ago
I ordered 2 pants from boohoo , they shipped it without my apartment number , so usps couldn’t deliver it , I contacted boohoo to see how they could fix their error but they said they wasn’t anything they could do , the package was sent back to them . They messed up and didn’t want to fix it , I’ll never order from them again and I’ve unfollwed them on social media . People told me they had problem with boohoo , I should of listened
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Posted 6 years ago
My teens love the clothes and as they are both petite there sizing is perfect fit. The styles are very fashionable for teens and cheap for university students.
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Posted 6 years ago
Great delivery next day which was only £1.99 Great prices of items I ordered Great quality Free returns Will definitely use again : ) thanks guys x
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Posted 6 years ago
First time ordering from Boohoo. I bought a shirt dress, it came when I was told it was going to come, the sizes are good and I'm just over all happy about the service and the product! I will defiantly be ordering again.
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Posted 6 years ago
Excellent customer service. No contact number but I had an email reply within 24 hours over the weekend. I put the wrong delivery address on and Boohoo contacted the courier to redirect.
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Posted 6 years ago
Well the next day delivery for Dublin it's not the next day! Ordered a nice bodysuit on Thursday and i still didn't get it and it is Saturdayy the actual day I wanted to wear it!🙄😏😣 i payed for something that is not real! Hope at least all the stuff i ordered are nice and get them as soon as possible. I had to go shopping for a different outfit!
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Posted 6 years ago
I ordered a dress from Boohoo, they took the funds but explained the order has not been processed and the money will be refunded in a few days, I ordered the dress again and now I have two dresses!!! - although it was next day delivery it took a few days to come through. - never ordering again
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Posted 6 years ago
I am Absolutely disgusted with boo hoo. They sent me 4 out of 5 wrong items. When sent back I only received a refund for one items and had to contact customer service to be told I had to send proof of postage and what wrong items did I send back. It was their mistake but I am having to sort it out and fight for my money back. Never again am I ordering from Boo hoo I am totally disgusted.
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Posted 6 years ago
i ordered 2 items a week in advance to a trip which i needed them both for. both items were in stock and payed for. a few days later after not receiving the items i check my emails, nothing. the next day i do a search on my email account and a refund had been paid for the main item i ordered as it was out of stock even though i had ordered it. Now ordering a new item in time for my trip means paying £5 next day delivery which is outrageous considering i wouldn't of had to pay this otherwise.
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Posted 6 years ago
I ordered ‘slinky black longline cycling shorts’.. don’t waste ur £8 go buy some chocolate instead there so See-through not worth it. I am regular to boohoo and most clothes are amazing but not for the cycling shorts☹️
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Posted 6 years ago
Have been looking everywhere for a new dress for ab upcoming wedding and has been so difficult to find a stunning dress. The search on boohoo however was so easy and I found my dress so quickly and I am in love with it! Thank you boohoo!
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Posted 6 years ago
Awful quality for the price, I brought a jersey maxi dress in black , the description never stated it was completely see through when worn, let's just say I was highly embarrassed when my husband informed me that you could see everything through it when I'd already been out shopping , not the look I was going for and a waste of money as I won't wear it again now
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Posted 6 years ago
Boohoo is rated 2.2 based on 1,727 reviews