boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 707 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This would be a 0 Star review if I could remove the 1 star!! This company is extremely unresponsive with no ability to reach anyone regarding an order placed over 30 days ago with no delivery. They make you go through a chat line for inquiries to track only to tell you that the package has not been delivered and no resolution. I would never buy another thing from these thief’s!! Stole $235 spent for Christmas gifts never received”

Helpful Report

Posted 3 days ago

“I had a disappointing experience with this company. I placed two separate orders, only for both to be canceled due to items being out of stock. It seems the website is outdated, as the inventory does not reflect actual availability. Almost everything appears to be sold out, which is completely unacceptable. If that’s the case, all unavailable items should be marked as out of stock to avoid misleading customers. Additionally, the customer service was mediocre at best—far below the standard I would expect from a company like this. This entire experience has been frustrating and has made me lose confidence in your services.”

Helpful Report

Posted 1 week ago

“If I could give them 0 stars I would. I have been waiting for my son’s Christmas present for over a month. They have refused to refund my money and keep telling me to wait and hopefully it shows up. It’s past Christmas and still no package and no refund.”

Helpful Report

Posted 1 week ago

“told them I did not want it. But now they demand I return that too or they will not refund the first one. boohooMAN CustOm'er SER VICE (8O5 41O) 56OO Romwe PHO NE NUMbER) +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 All this over a $2 pair of shorts. Stupid to lose a customer over such a small refund. This is major fraud. I am not legally required to pay for unauthorized merchandise I did not order. It will cost me way”

Helpful Report

Posted 1 week ago

“I ordered something from boohooman on November 27th and have yet to receive the item. It's currently been is USPS custody for several weeks now and I know it's not the holidays causing a delay this big when I've ordered several other items from various stores that have all shipped in time. I won't bother with the package once it arrives and will probably update this review if I ever receive it.”

Helpful Report

Posted 2 weeks ago

“Never got my package. They say it was a wrong address but it was the right one. Do Not recommend this company unless you like throwing away your money.”

Helpful Report

Posted 2 weeks ago

“Tracking number doesn’t work! I lost my parcel and my money! Avoid this company Greek”

Helpful Report

Posted 3 weeks ago

“Bought a size 32/30 they sent a 32/38. I reached out to customer service and they wanted a picture of the tag, I knew something was funny there, that didn’t make sense to me. I sent the picture of the waist 32 and that responded that that was the correct size not even acknowledging that there’s a waist size and a length size. Saying I can return them but it’s gonna cost me $7 to return them. Like what? I paid $18 to get them shipped to me. Never again will I buy from them and I will spread the word about how horrible they are.”

Helpful Report

Posted 3 weeks ago

“Ordinato 5 prodotti e ne sono arrivati 5.”

Helpful Report

Posted 1 month ago

“Kureshi boohooMAN CUSTOMER SE.RVICE +1 8O5-41O 56.OObegan his professional career in advertising, starting with the advertising agency Ogilvy & Mather in 2003 where he went on to become a senior art director.[6] He later moved to the advertising agency Wieden+”

Helpful Report

Posted 1 month ago

“Devon-Anne Group Escalations Team and rest of customers service - total failure. item worth £7 was lost in one of my parcels - a big problem - I feel like the customer is treating me like a fraud… finished shopping at this company.”

Helpful Report

Posted 1 month ago

“Garbage products and their website is designed to make it as hard as possible to return items.”

Helpful Report

Posted 1 month ago

“Garbage company policy Small and flimsy clothes Avoid.Avoid.Avoid.”

Helpful Report

Posted 1 month ago

“I made an order for 55$, the material is so bad and it didnt fit me so i returned it. The refund is 36$ lol. Wheres my 19$? 😂 Good thing i tried them before i make business with them! Never again”

Helpful Report

Posted 1 month ago

“BoohooMAN is scam”

Helpful Report

Posted 1 month ago

“Horrible. Quality is bad. Communication is worse. Rip off! Don't shop there.”

Helpful Report

Posted 2 months ago

“Worst customer service. The only way to reach them is through Facebook Messenger, very strange. And when you contact them, you only receive automatic responses and not actually help. It tells you “ You have been transferred to an agent, who will normally respond within 1 hour, often quicker.” But then nobody contacts you.”

Helpful Report

Posted 2 months ago

“Bewertung: Sehr enttäuscht! Ich habe bei BoohooMan für insgesamt 165 € eingekauft und war absolut enttäuscht von der Qualität der Produkte! Ich habe drei Joggingset gekauft, und nach nur einer Wäsche bei 30 Grad (wie auf den Etiketten angegeben) sind die Hosen stark verfärbt und total abgenutzt. Die Qualität ist katastrophal, und ich kann diese Artikel absolut nicht empfehlen! Ich habe den Kundenservice kontaktiert und um eine Rückerstattung gebeten, aber stattdessen wurde mir nur ein Guthaben von 10 € angeboten, das ich wieder auf der Seite ausgeben könnte. Dies ist absolut unakzeptabel! Ich habe für mangelhafte Ware bezahlt und erwarte eine vollständige Rückerstattung des Betrags – nicht ein Guthaben. Die Antwort des Kundenservices war enttäuschend und hat mein Vertrauen in die Marke vollkommen zerstört. Ich werde auf keinen Fall wieder bei BoohooMan einkaufen und rate jedem, vorsichtig zu sein, bevor er dort kauft. Fazit: Unzufrieden mit der Qualität der Produkte und der schlechten Kundenservice-Erfahrung. Es sollte keine Probleme bei der Rückerstattung geben, wenn die Ware eindeutig fehlerhaft ist!”

Helpful Report

Posted 2 months ago

“the control of the new Federal boohooMAN CUSTOMER; SE'RV'ICE 8O5 41O '56OO boohooMAN PH'ONE NUM;BER 8O5 41O '56OO People's Republic of Yugoslavia. As the post-war Yugoslav Navy drew its lineage from the naval forces of the wartime Yugoslav Partisans rather than the KM, few of the customs and traditions of the KM survived in the successor force.”

Helpful Report

Posted 2 months ago

“Didn’t have any issues. The men’s puffer coat was exactly as described including good quality and sized right. My only complaint is the smell. It STINKS!!..Definitely must be washed before I can think about giving it as a gift”

Helpful Report

Posted 2 months ago

boohooMAN is rated 1.7 based on 707 reviews