boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 719 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not purchase express shipping. It will Not arrive any faster and they will not refund your money. The clothes also tear very easily!”

Helpful Report

Posted 2 years ago

“Never received my order! Company said to allow another 48hrs for tracking order to update than after that they said allow another 10 days! My order is sitting in one spot for two weeks without any movement Wouldn't recommend this company”

Helpful Report

Posted 2 years ago

“My order was placed on the 11 th of December, more than enough time to have shipped it and receive it before Christmas. They can’t tell me where my package is, the app doesn’t work to track it. Horrible customer service, DO NOT ORDER ANYTHING FROM THIS COMPANY!!!!!”

Helpful Report

Posted 2 years ago

“Don't buy from this people they will take your money and don't even deliver even if you ask for refund they will keep pushing the date till you get tired , here is what they told me after they said I should wait till December 24 yet I paid for expedited delivery ( Thanks for confirming this for me James, I do appreciate that you would like a refund but this isn't something we are able to help with at the moment. As the tracking hasn't updated since the 18th of Dec we have raised an investigation with the courier to find out what has caused the delay and we need to allow some time for them to do an internal investigation and then get back to us. If your tracking hasn’t been updated or you haven’t heard from us by the 13th of Jan, please give us a shout and we will be able to take you through the next steps that we can take - Rebecca ) I repeat don't buy from them”

Helpful Report

Posted 2 years ago

“Terrible service. I’ve contacted multiple times about my packaging arriving a month late and it never came. Never ever buy from this garbo doo doo, dog water place.”

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Posted 2 years ago

“I Ordered 5 items from this company and only 1 item (which is a t-shirt is good. One outfit to go out in for a work event. My sweatpants ripped after 10-15 mins of wearing, they're a little big on me so them ripping as I'm getting ready to go out in them is a huge 👎🏾👎🏾. The other 3 items fit terribly. I saw the one star review and thought this company deserves a chance. I definitely regret ignoring the one star and purchasing from this company.”

Helpful Report

Posted 2 years ago

“Boohooman’s size chart is a joke. I‘m very short so it‘s very hard for me to find clothes that fit me. Normally XS or S are perfect for me (sometimes even M) so i ordered 3 T-shirts in size S and XS depending on what sizes were available. All of the T-shirts were way too big (at least size L). Don‘t recommend.”

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Posted 2 years ago

“I placed an order and paid for expedited shipping.. Of course, I haven’t received my order but I did receive an email from UPS saying the shipping has been delayed..!!..”

Helpful Report

Posted 2 years ago

“The only reason I gave them a two is because I do love their clothes for the price. However, I’ve had multiple instances where my package was delayed for WEEKS and boohooMAN did nothing to help. All they were able to do is tell me to wait to see if it arrives. Then they offered me free express shipping on a future order. Unfortunately, I won’t be making any future orders with them, because I’m tired of going through this with them.”

Helpful Report

Posted 2 years ago

“Haven’t receive my order yet! Order it December 1st haven’t heard nothing, they taking people hard earned money sad”

Helpful Report

Posted 2 years ago

“Attention! Please don’t buy here . Order not received”

Helpful Report

Posted 2 years ago

“I pay for express delivery $18 and nothing even no info about my delivery”

Helpful Report

Posted 2 years ago

“NEGATIVE 5 STARS horrible products and horrible customer service. I bought 2 faux leather belts that fell apart after wearing them one time. I emailed BOOHOOMAN (they have no telephone to call.) They asked me to send in pictures. I replied with the pictures as requested. They said they never received them and redirected me back to the site where I first emailed them from. I even offered to ship them back at my expense and never heard back. You can't even review their products on their sites. DO NOT BUY ANYTHING. SAVE YOUR MONEY!!”

boohooMAN 1 star review on 10th December 2022

Helpful Report

Posted 2 years ago

“This company lies through its teeth , how do they get away with it , they will take Your money and then customer service will start with their continual web of lies , they are totally untrustworthy , avoid at all cost”

boohooMAN 1 star review on 8th December 2022

Helpful Report

Posted 2 years ago

“Their clothes aren't great quality but cheap enough to replace every couple of months as my son is 6.5ft so can't shop at regular stores. We have premium meaning next day delivery but the number of times they 'lose' the delivery is a joke. After this last time and having to wait weeks for a refund I won't ever be using them again. Its so hard to contact them the customer service is awful. They are an absolute joke! Avoid at all costs it's just not worth the headache”

Helpful Report

Posted 2 years ago

“DO NOT buy from Boohoo man. Their sizes are as bad as their customer service. I ordered about 15 garments all XL...What I got was a small Large at best, some would only be Medium. The most inconsistent and untrue sizing I've ever experienced. Have raised this issue with them on 2 occasions and still haven't heard back.”

Helpful Report

Posted 2 years ago

“Boohoo man absolutely works for my honey. He's an extra-small so it's terribly difficult to find him clothes, let alone clothes that are stylish. Sure, we go through some returns(as the online shopping best goes; but the return process was easy and seamless). Though, overall we're supremely satisfied. I've purchased and kept 2 blazers, 5 shirts, and 2 trousers that we absolutely adore on his frame. Now, when we go out, we can step in style together. Thank you Boohoo Man for being a reliable go-to.”

boohooMAN 5 star review on 24th November 2022

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Posted 2 years ago

“I ordered some items 6 weeks ago and still don’t have them. Their tracking shows it arrived in my country 4 weeks ago but they don’t show any information from that point. I’ve emailed customer service a few times with no response. I’m starting to think I’ve lost my money on a scam. Don’t order from these guys.”

Helpful Report

Posted 2 years ago

“I Received my clothes earlier than expected but all of my shirts smell like vinegar. Also, I ordered all small size shirts and I received shirts that looked as if they were XL.”

boohooMAN 1 star review on 8th November 2022

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Posted 2 years ago

“THEY DID NOT SEND A RETURN LABEL AND DO NOT HAVE A CONTACT NUMBER I have been waiting to return items since August. I filled in the online form as per their webiste. Customer services AGREED the return via email, as it was within the 28 day period and then did not provide a return label. I have contacted customer services 5 times via email and they stopped responding, not even the decency to respond. TERRIBLE SERVICE. THEY DID NOT SEND A RETURN LABEL AND DO NOT HAVE A CONTACT NUMBER. THEY ARE SITTING ON £145 OF MY FUNDS.”

boohooMAN 1 star review on 3rd November 2022

Helpful Report

Posted 2 years ago

boohooMAN is rated 1.7 based on 719 reviews