“
Horrible service. Lied to me, said if i returned my items i'd get a full refund, i only got 50% refunded. When trying to contact them again via FB messenger they just ignore, time and time again.
All the negative reviews are true, unfortunately.
”
posted 3 months ago
- Kade Walker
“
If I could give them 0 stars I would. I have been waiting for my son’s Christmas present for over a month. They have refused to refund my money and keep telling me to wait and hopefully it shows up. It’s past Christmas and still no package and no refund.
”
posted 3 months ago
- Mandi Dean
“
I made an order for 55$, the material is so bad and it didnt fit me so i returned it. The refund is 36$ lol. Wheres my 19$? 😂
Good thing i tried them before i make business with them! Never again
”
posted 5 months ago
- Anonymous
“
I had a very disappointing experience with this company’s customer service. Returning an item was far from straightforward, and even after I paid for the return shipping myself, they deducted an additional 'return fee' from my refund. This is a policy I haven’t encountered with any other clothing retailer, and it felt unfair and misleading. I would recommend they reconsider this approach to provide a more customer-friendly experience.
”
posted 5 months ago
- Anonymous
“
Absolutely do not shop here. On the off chance your package gets lost/delayed, believe me they do not care and will make you wait 2 months+ to admit to giving you a refund. I ordered something Aug 7th and still have not received anything, and their excuses are they can't deem it as lost until it's out of the courier's hands.
”
posted 7 months ago
- Anonymous
“
Extremely Disappointed - Wrong Items Sent and No Refund!
I am beyond frustrated with boohooMAN and their shocking customer service.
”
posted 8 months ago
- Keith
“
The customer service is very very poor. I returned 4 items and only received a refund for 1 item. Despite providing them with tracking references and post office proof they received the items. I wouldn’t recommend buying anything from this company!!!
It’s a real scam
”
posted 8 months ago
- Paul
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When asking then for a refund for the premier I had purchased, they refused.
”
posted 9 months ago
- XKC
“
This website is a scam they gave me a fake tracking number with no contact information to the courier company shipping updates only seemed to happen within an hour of complaining it hasn’t moved in over a week then was “out for delivery” for over a week and then marked as delivered I never received anything and no neighbours had it either
I have atleast been given a refund
”
posted 9 months ago
- Anonymous
“
Boohoo man advise nothing they are willing to do to refund this.
”
posted 9 months ago
- Anonymous