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boohooMAN Reviews

1.7 Rating 694 Reviews
C
Happiness Grade
C

Customer Service - Average

62.67%
Industry Average
Reasonably priced, and for me personally i never had a missed delivery or bad customer service.
posted 5 months ago - A L SILCOTT
Don’t waste your time and money, do not buy from these people their customer service is horrible.
posted 11 months ago - Anonymous
This online store provided exceptional service to me. They delivered my package on great time. When submitting my order I was told my package would arrive within 7 business days, my package ended up arriving in 5 business days! The products that I ordered looked better in person. I ordered three graphic tees and a jean jacket from the store and the material for the products are not bad; they do not feel like cheap material at all.
posted 2 years ago - Anonymous
I've mainly ordered clothing but have purchased a few accessories as well and theyre great for the price point! Their customer service has been great so far and returning things is a breeze.
posted 2 years ago - Jake
Excellent customer service! Ordered an item but an issue arose. I contacted customer service via FB Messenger and rep, Lotty, promptly and fairly resolved the issue which I really appreciated. I am very pleased with the level of customer service and courtesy that I received and I will happily order from here again.
posted 2 years ago - Robin
It took about 2 weeks to come, the customer service was good. They responded quickly to my email. The overall quality is good for clothing. I loved how they boxed the mens boxer briefs. I will be ordering again
posted 2 years ago - Shannel Jones
Customer service is extremely positive to work with and I often feel as if I’m the one moving slowly.
posted 3 years ago - AJ
I have no idea what others are talking about, I got my order much earlier than expected,it was as described, and may I say very cheap. Maybe people get motivated to write reviews only when they get bad service.
posted 3 years ago - Anonymous
My order arrived very quickly. After an issue with it I got a speedy reply. The issue was rectified very quickly. Customer service was the best I’ve had from any company in a long time.
posted 3 years ago - Fiona
Shipping took while, maybe 2 weeks or a little over for one pair of jeans. I contacted customer service twice and they were helpful. I could see where the package last was but was never able to track through fedex. Whenever I clicked that link on tracking it said no shipments. But the jeans came and they were just as expected!
posted 4 years ago - Bella