Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 3.92

3.9 Rating 386 Reviews

74 %

of reviewers recommend Bookaway

Company Reviews

Metrics

3.9

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy booking, made the whole experience much nicer than usual... The site is accessible and easy to look at”

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Posted 3 years ago

“Super helpful and quick response!”

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Posted 3 years ago

“Super responsive customer service and the site was very easy to navigate. Very excited to use Bookaway for future bookings as well!”

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Posted 3 years ago

“Great service! My booking was originally declined by the company because they stopped working. however, the support team sent me another option and secured my seat to San Jose, thank you!”

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Posted 3 years ago

“Thank you for the excellent service! The Customer service was quick and very responsive. I had a minor issue figuring out where the driver will be waiting for me, but the Support team helped and were very responsive.”

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Posted 3 years ago

“everything went smooth, we had a very comfortable trip from Sapa to Hanoi”

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Posted 3 years ago

“My travels plans changed and the support team helped me with changing my departure time. Will definitely book again”

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Posted 3 years ago

“Great customer service, very helpful”

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Posted 3 years ago

“Bookaway is our first choice for our travel requirements. The website is user friendly and just takes a couple of clicks to complete your booking. Customer support have been great in accommodating all our needs. Keep it up Bookaway.”

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Posted 4 years ago

“Excellent service! The website is super easy to use and the staff really went out of the box to help me with my request ! Definitely will use it in all my trips”

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Posted 4 years ago

“it was amazing thanks”

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Posted 4 years ago

“It was so easy to book a few transfers in Costa Rica, received the tickets so fast and the trip was comfortable.”

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Posted 4 years ago

“Thanks for helping me when I accidentally made a mistake with the booking, appreciate your help!”

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Posted 4 years ago

“Comfortable trip”

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Posted 4 years ago

“Great service! Thanks”

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Posted 4 years ago

“Booked with no problem and it was a very comfortable ride”

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Posted 4 years ago

“You just need to show the confirmation on your phone, thanks for the great experience!!”

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Posted 4 years ago

“had to cancel my booking due to change in plans, I canceled it on the website within two minutes”

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Posted 4 years ago

“Ride was smooth, the staff was very kind at the station”

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Posted 4 years ago

“Amazing service, thank you!”

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Posted 4 years ago

Bookaway is rated 3.9 based on 386 reviews