Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 3.92

3.9 Rating 386 Reviews

74 %

of reviewers recommend Bookaway

Company Reviews

Metrics

3.9

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this website. very smooth booking process! they came to our hotel to pick us up and the driver was really nice and helped us carry the luggage.”

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Posted 4 years ago

“Wow, I really had a pleasant ride, I also had some issue with the departure time, but the support was extremely helpful”

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Posted 4 years ago

“really enjoyed this experience with your company, you offered me a great service, it was so easy and comfortable, can't wait to try it again!”

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Posted 4 years ago

“Great website. really easy to find ticket. A lot of information about the bus companies and the ride.”

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Posted 4 years ago

“It was really hard to find a ticket to Pattaya due to COVID19, but Bookaway made it so easy to book. 5 stars”

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Posted 4 years ago

“Great site, I had to change my ride because of covid restrictions, service was very quick and easy, and even got a coupon for next booking.”

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Posted 4 years ago

“very good website, the driver was 10 minutes late to pick us up from hotel but luna from support helped us on the chat, superb and will use bookaway again”

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Posted 4 years ago

“Booked on Bookaway app when traveling in mexico, easy to use, booking my ticket to playa del carmen was effortless”

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Posted 4 years ago

“It was my second time using BookAway site and I'm super happy with the service, easy & safe. i had to change my ticket date and the customer support team was ON it in 5 m!! they covered all the trip destinations i wanted to go and had all type of transfers”

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Posted 4 years ago

“Very easy payment method. Very smooth”

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Posted 4 years ago

“It's a great company to book the transfer to travel around Thailand and other Asia countries. I have very good experienced during the time I traveled in Thailand. I would recommend to use Bookaway if you are planning to travel around Asia, Latin America and Europe.!! Good work, and thank you guys.”

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Posted 4 years ago

“I accidentally booked a ferry for the week after the one I wanted. I started a support ticket as soon as I realised, and within a few minutes a refund was in my bank account. It wasn't automatic, I actually spoke to a human who as entirely attentive and positive. I'll actively seek out using the in the future.”

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Posted 4 years ago

Thank you William for your feedback! We enjoyed assisting you and hope to do so again in the future. Stay safe,

Posted 4 years ago

“Have a lot of options to choose, nice platform, and easy to book as well. I also found great coupon saving on the website so the prices are really cheap! I would book again with them.”

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Posted 4 years ago

Hey Lapin, Thank you for sharing your experience! Enjoy the rest of your trip, The Bookaway Team

Posted 4 years ago

“excellent service, on time and friendly.”

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Posted 4 years ago

“Great website and lots of choices and cheapest prices when i have booked for weekend trips to Pattaya and Hua Hin with the family. I am so happy to see they have now also included trains and flight options, happy to have a 1 stop shop option.”

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Posted 4 years ago

“Thank you bookaway for making so easy to book our ferry tickets from Dubrovnik to Hvar xoxo”

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Posted 4 years ago

“Bookaway is great! I booked a trip from Split to Dubrovnik and got my tickets instantly. Once I got to the port everything was ready and we got to the ferry in no time. Will be using again”

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Posted 4 years ago

“Awesome service plus 5 star customer support as well. Should be on every travelers must use travel website especially in Southeast Asia. Thanks guys!”

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Posted 4 years ago

“Good services and better support”

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Posted 4 years ago

“I booked two tickets from Positano to Capri and we had a great experience During the process I made a mistake with the date and the customer support helped me via chat to change the tickets immediately Excellent service!! I will definitely use this platform for my next trips and recommend to my friends ;)”

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Posted 4 years ago

Thank you Ludovica for your feedback. We had a pleasure assisting you and hope to do so again in the future. Wishing you all the best, The Bookaway Team

Posted 4 years ago

Bookaway is rated 3.9 based on 386 reviews