Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 3.93

3.9 Rating 385 Reviews

74 %

of reviewers recommend Bookaway

Company Reviews

Metrics

3.9

Based on 385 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

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“Outstanding rapid response to my questions”

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Posted 3 years ago

“Excellent service, friendly and professional.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Good comunicación, and service.”

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Posted 3 years ago

“Was well organized. Good and safe trip”

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Posted 3 years ago

“Good vehicle and very nice drive”

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Posted 3 years ago

“Bookaway was amazing! They were on time, safe, and very helpful!”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Excellent service!”

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Posted 3 years ago

“Très bonnes prestations, taxi à l'heure, véhicule confortable et chauffeur serviable.”

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Posted 3 years ago

“Everything was great!!”

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Posted 3 years ago

“Bookaway provided a safe and reliable ride travelling from Jaco to San Jose. We will definitely keep this company as a contact for future travel.”

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Posted 3 years ago

“The site itself is easy to use and book with, but the driver from Marsol was questionable. While I understand cultural/business practices differ from country to country, I feel it’s unacceptable for a driver to take advantage of having a vehicle to drive to make several personal stops (to purchase food and drop off food for their family at their own residence.) It adds unnecessary time to the travel schedule, which many people cannot afford. While it took only about two hours to get from Barranquilla to Santa Marta, it took nearly FOUR hours on the return trip. I acknowledge the difference in traffic patterns as well, but the rerouting to make a personal delivery was definitely unprofessional. In addition, the driver was not alert/awake at all times during the drive, and it put passengers in danger. Again, this is not Bookaway’s issue - the problem is mainly with the transport company, Marsol.”

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Posted 3 years ago

“Excelentes operadores”

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Posted 3 years ago

“Buen servicio, puntuales, el conductor muy agradable”

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Posted 3 years ago

“A little difficult to understand which was the designated boat, and also the cover ripped off during the trip.”

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Posted 3 years ago

“Good service 😊”

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Posted 3 years ago

“Nice driver”

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Posted 3 years ago

“Good 👍 good 👍”

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Posted 3 years ago

“Easy process to book and the shuttle was on time and very comfortable.”

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Posted 3 years ago

Bookaway is rated 3.9 based on 385 reviews