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Bookaway Reviews

3.9 Rating 386 Reviews
74 %
of reviewers recommend Bookaway
3.9
Based on 386 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 71%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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Anonymous
Anonymous  // 01/01/2019
Excellent service! The website is super easy to use and the staff really went out of the box to help me with my request ! Definitely will use it in all my trips
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Posted 4 years ago
it was amazing thanks
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Posted 4 years ago
It was so easy to book a few transfers in Costa Rica, received the tickets so fast and the trip was comfortable.
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Posted 4 years ago
Thanks for helping me when I accidentally made a mistake with the booking, appreciate your help!
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Posted 4 years ago
Comfortable trip
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Posted 4 years ago
Great service! Thanks
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Posted 4 years ago
Booked with no problem and it was a very comfortable ride
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Posted 4 years ago
You just need to show the confirmation on your phone, thanks for the great experience!!
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Posted 4 years ago
had to cancel my booking due to change in plans, I canceled it on the website within two minutes
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Posted 4 years ago
Ride was smooth, the staff was very kind at the station
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Posted 4 years ago
Amazing service, thank you!
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Posted 4 years ago
Found my ticket online and booked in on time, great experience
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Posted 4 years ago
The bus left on time and the trip was smooth.
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Posted 4 years ago
安全で注意深い運転手で気持ちよく移動できました。
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Posted 4 years ago
The whole booking experience was amazing, thank you Bookaway. keep up the good work!
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Posted 4 years ago
Excellent customer service.
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Posted 4 years ago
Removes the travel anxiety - it's easy to book and to communicate with support. Will use it again.
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Posted 4 years ago
I made a mistake with my booking and they helped me solve it really fast
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Posted 4 years ago
Easy to book, and even I made a mistake with my booking their support team answered within two minutes on their chat and solved the problem within 4 minutes. The transfer I booked was expectational and I couldn't ask for better treatment after such a long flight.
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Posted 4 years ago
Very good!
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Posted 4 years ago
Bookaway is rated 3.9 based on 386 reviews