Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 4.07

4.1 Rating 352 Reviews

77 %

of reviewers recommend Bookaway

Company Reviews

Metrics

4.1

Based on 352 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 63%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

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“Ho viaggiato in diversi posti con la compagnia, nessun problema e orari quasi sempre puntuali! Consigliata!”

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Posted 2 years ago

“Excelente!”

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Posted 2 years ago

“Had no problems with Bookway. Please add more cities/towns to your roster! Thanks. Also, I’m not sure if you’re responsible for this but the bus played really loud movies nonstop at full volume throughout the 11 hour bus ride. It was relentless. I don’t understand why the bus didn’t have headphone jacks so that passengers who didn’t want to watch movies could ride in peace and quiet.”

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Posted 2 years ago

“The trip was OK.”

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Posted 2 years ago

“Great service. Driver arrived early.”

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Posted 2 years ago

“Very easy to use and excellent service.”

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Posted 2 years ago

“Very good. Works all the time”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Muy buen trato. Buena puntualidad y trato en todo momento.”

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Posted 2 years ago

“Good service and fair price”

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Posted 2 years ago

“All good and efficient transport service although I would suggest that drivers should not have access to mobile phones while driving. It is not only my opinion but many other users who may not mention it due to the general acceptance in Thialand.”

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Posted 2 years ago

“Buen transporte, llegada a tiempo y sin ningún inconveniente. El conductor muy amable y el vehículo cómodo.”

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Posted 2 years ago

“I took the Giant Ibis (GI) bus from Siem Reap to Phnom Penh. It was ok, but not great Issue #1: Bookaway tells you the wrong place to go in Siem Reap to get on the bus. You need to go to the GI "main terminal" on Khmer Pub Street (north of the more well known "Pub Street"), not to the GI "bus station" East of Siem Reap. This is a Bookaway issue, not GI issue. Issue #2: two stops on the way is one too many, imho. One 15-20 minute stop would be plenty... Issue #3: we arrived 1 hour late, in part due to Issue #2. The good stuff: A/C was quite good. Seats were comfortable, w/good leg room. Internet was fairly slow, but it worked (apparently not always the case). Bus itself was in good working order. Free snack (pastry) and bottle of water. There was a host on board who have good info and answered questions when/if asked (e.g. "what's the Wifi password?" The "main bus terminal" in Siem Reap is centrally located and easy to reach (easier than the wrong one Bookaway tells you to go to). The drop off point in Phnom Penh is centrally located and convenient. All is all I was satisfied, but Issue #1 could have been a BIG problem (luckily I read a review that noted the error) and it was $5 more than the Mey Hong Transport bus I took from Phnom Penh to Siem Reap which arrived right on time (only 1 stop) but didn't have internet. 4 out of five stars. Minus one star for Issue 1 and being 1 hour late...”

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Posted 2 years ago

“yes was very good en everything oke”

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Posted 2 years ago

“Easy to use site, booking and subsequent journey all went smoothly”

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Posted 2 years ago

“easy and useful”

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Posted 2 years ago

“We enjoyed everything... Thanks”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great service and on time.”

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Posted 2 years ago

“We could have the ride even if we were only two in it. The driver was really nice.”

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Posted 2 years ago

Bookaway is rated 4.1 based on 352 reviews