Book Depository Reviews

Name: Book Depository
Rating: 3.43

3.4 Rating 247 Reviews

61 %

of reviewers recommend Book Depository

Company Reviews

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Metrics

3.4

Based on 247 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

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Book Depository 1 star review on 12th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Book Depository provides a great service for purchasing books online. Their prices are reasonable and they provide free shipping. What else could you ask for?”

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Posted 6 years ago

“after 10 days i have not received my book yet!”

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Posted 7 years ago

“Have a huge range of books always in stock at good prices.”

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Posted 7 years ago

“Free shipping everywhere and perfect delivery, with no damage to any books.”

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Posted 7 years ago

“Bought a book at less than half the original price as a birthday present, great service and delivery time was fast.”

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Posted 7 years ago

“The shipping is free and moderately fast. Good prices.”

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Posted 7 years ago

“Amazingly wide selection on books from educational to enjoyable at unbestable prices.”

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Posted 7 years ago

“Quick dispatch, good customer service. Products convenient when discounted.”

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Posted 7 years ago

“Very good service.”

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Posted 7 years ago

“BookDepository send their books out quickly & they seem to care about their customers”

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Posted 7 years ago

“They had the books I wanted, they were very cheap by comparison and had fast international delivery free of charge”

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Posted 7 years ago

“Excellent product range, good prices & swift delivery. A good company to do business with.”

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Posted 7 years ago

“I ordered books yesterday morning for a birthday present for my grandson in Australia. Unfortunately not being too compute literature I didn't enter the delivery address. I immediately recognized my mistake and emailed. Have now done so 4 times but have had no reply. They do say reply due within 24 hours so am bitterly disappointed. Books,will come to me in Scotland which are no good to me. Why can't they acknowledge my emails. Very frustrating not being able to speak to someone..Not good customer service at all”

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Posted 7 years ago

“Awesome books for really good deals. Would reccomend to other buyers!”

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Posted 7 years ago

“Quick delivery great prices well packaged”

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Posted 7 years ago

“Excellent service; consistently responded to my orders and books mailed to me in the given time. Used them for years and regularly recommend their service to friends searching for that elusive book.”

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Posted 7 years ago

“Delivery was slower than stated”

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Posted 7 years ago

“cheaper that alternatives”

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Posted 7 years ago

“Always great selection of stock - mostly competitive prices with other major online retailers and free worldwide shipping is always a mega bonus giving access to more products. Shipping can take a little while but I've never waited longer than a week and that's fast as far as I'm concerned, considering it's only because of premium services offering 1 day delivery that's lead people to become impatient. Have bought several items from them this year and been happy with my purchases, as well as various things over the years.”

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Posted 7 years ago

“Convenient. Reasonably priced. Easy to buy from. Great delivery. Their marketing sucks - I've never ordered cookbooks, biographies or cartoons/comics so I'm unsure why I don't receive targeted marketing on the books I do like.”

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Posted 7 years ago

Book Depository is rated 3.4 based on 247 reviews