“Very Bad. Avoid booking.Avoid booking
I booked PIA ticket Reservation.code.1B95F0 from book me.pk and airlines cancelled the schedule,so didn't travel and cancelled 6 month ago. but I still not received refund amount. I called and mailed lot of time.but he still told me we are working on it.i also Called PIA helpline and also mail him.they told me we added CCNİL remarks for fully refund you contact for refund to the booking platform Bookme.pk.
Avoid booking for bookme.pk.”
“I have been waiting for my refund for more than 2 months now... Every time i write them email, i get standard answer:
We are really sorry for the hassle that has been caused to you. It is to inform you that we have escalated this high priority to the concerned department our team is working on the refund of your ticket. You will receive your refund in your account soon.
For further assistance, you can always call us back 24/7 on our helpline at 042 111 266 563.
Very unprofessional staff. Terrible experience. Not going to use their service in future.
I will never ever recommend anyone to buy the tickets from them.”
“very bad service 03457858396 refund requst raised but still not recvied from 2 months call center team also ignoring very bad service ,we have booked tickets but bus service provider not entertained and bookme also not returned.”
“Pathetic service and website. I booked the ticket on 22,700/- and they charged me 26,100/- for it. and on complaint, they did not even refund a penny to us.”
“Zero customer service.
Tried contacting them for days just so that i can reschedule my flight barely picked up my calls.
After tons of emails they gave me a reply with a bot mail.
I suggest stay away from them.”
“E-Ticket code: SWBM0405455436075
I missed the bus so please refund to my booked me account.
I called to help line as well as mailed on the given mail on ticket but they don't any positve reponse and don't take the call any person”