Bookmundi Reviews

Name: Bookmundi
Rating: 4.66

4.7 Rating 726 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Bookmundi rep, Emily, was great. She responded promptly to all my inquiries and requests and was always upfront with information. I will definitely use Bookmundi in the future when booking my vacations.”

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Posted 1 year ago

“My initial tour was cancelled by the India -based tour operator. I was offered a full refund, but also the choice of other similar tours. Emily helped to secure a new tour for me which I am look forward to. Thank you!”

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Posted 1 year ago

“Wide range of choices of trips around the world caters for all budgets.”

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Posted 1 year ago

“The customer service department very promptly arranged the refund. Appreciate their above-and-beyond effort to provide customer satisfaction.”

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Posted 1 year ago

Hi Monte, Thank you for taking the time to share your feedback with us. We apologize for the inconvenience caused. At the time of your booking, we offered an exclusive 5% Bookmundi discount on the tour you booked. For technical reasons, our system did not apply that USD 48 discount on your booking in particular (it did apply on the bookings), which was unintentional, and we have of course processed the USD 48 refund to you, when you made us aware of the discrepancy. Our technical team has implemented a solution to ensure that this will not occur again. All the best Sarah

Posted 1 year ago

“Thank you for your prompt service. I followed instructions which helped me to navigate this booking up so far up to this point.”

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Posted 1 year ago

“I understand how stressful travelling to another country with booking, transportation, flights, weather, etc and trying to arrange, making sure every single detail is covered. Well, Peter from Bookmundi assuaged all that. He was very responsive and patient with me, addressing my questions and concerns. He even took screen shots of every step for me to complete my pre tour registration online. He went over and beyond what was expected of him. Thank you Peter for taking care of me and my family.”

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Posted 1 year ago

“Fast response and provide clear answer”

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Posted 1 year ago

“Very helpful customer service.”

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Posted 1 year ago

“I have had a great experience so far with Bookmundi! The tour price seems very reasonable compared to other companies, and they have been very responsive in answering my questions.”

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Posted 1 year ago

“Yes, I am extremely appreciated with the Bookmundi team during the booking period.”

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Posted 1 year ago

“Excellent and quick booking procedure, well done!”

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Posted 1 year ago

“I have dealt with wonderful customer service staff namely: Jane Andersen, Sarah Thomsen, and Emily Brown. They are are very helpful with all my needs. Jane has helped me so many times and she never got tired of me! I am so happy with the service that I am geting from Boolmundi! The response is very timely! Those ladies are awesome!!! Thumbs up!! I would like to suggest too that I hope you will consider to have the option of having international flight included. I said this because currently we are looking for tour to Italy either with Pariis or Switzerland for 4 people. It just that we have our 83 y o mom with us so it is helpful in flight is imcluded.”

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Posted 1 year ago

“I wanted to add another person to my booking and Bookmundi was very helpful and responsive. They were able to fulfill my request in a timely manner.”

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Posted 1 year ago

“Bookmundi made booking easy! Thabks”

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Posted 1 year ago

“I could find easily the trips I was looking for”

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Posted 1 year ago

“This is the second time I've booked via Bookmundi. First time was perfect. Easy to communicate with service provider through Bookmundi. A few customer service queries - always responded within 24hours and satisfactorily resolved.”

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Posted 1 year ago

“My first time utilizing Bookmundi’s service has left me incredibly impressed with the ease of using the site, the broad variety of tours and pricepoints, and the ability to contact the tour operators for easy & clear communication. The customs care team went above and beyond when I made a mistake with my booking. They helped me sort out everything quickly, efficiently and professionally. I know I will definitely be booking more tours with Bookmundi again.”

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Posted 1 year ago

“This is my second trip booking through Bookmundi and their custom service is always very responsive and helpful.”

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Posted 1 year ago

“Dear sir/madam, I would like to request a change for my booking due to my wife's health problem. My booking reference is D7VwdvHrI. Thanks in advance. Xay.”

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Posted 1 year ago

“It was straightforward with good outcome.”

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Posted 1 year ago

Bookmundi is rated 4.7 based on 726 reviews