Bookmundi Reviews

Name: Bookmundi
Rating: 4.65

4.7 Rating 729 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great tours and prices. Will certainly recommend Bookmundi.”

Helpful Report

Posted 5 years ago

“Great experience. Bookmundi had the best price and it was 100% hassle-free to book the tour. Will use again.”

Helpful Report

Posted 5 years ago

“Very smooth and straighforward booking”

Helpful Report

Posted 5 years ago

“Excellent service replied to all emails and requests”

Helpful Report

Posted 5 years ago

“Probably one of the best sites to find and book great holidays and vacation packages around the world. The customer service was nothing but great. Would highly recommend.”

Helpful Report

Posted 5 years ago

“Fast and easy set up to book!”

Helpful Report

Posted 5 years ago

“I had an issue with Bookmundi's booking process that resulted in a trip being confirmed and then cancelled. Although I was not pleased with the cancellation, I was very satisfied with their customer service and follow through as they worked with me to a resolution. I will continue to use Bookmundi and recommend them to others.”

Helpful Report

Posted 5 years ago

Dear Nicholas, This is Jane from Bookmundi. We are truly sorry that we had to cancel your booking for the “Gourmet Bordeaux Day Trip from Paris with Wine Tastings” tour with Walks LLC in Bookmundi. Please allow me to explain the reason behind the cancellation, as it's an unfortunate case. We saw that the country code that you had provided in the booking form was from Cameroon, which did not match as your nationality displayed as Canadian. When we tried to call the number, it returned as ‘number does not exist’. As we could not reach you and as the start date was closing in fast, this raised concerns for us, as we have received some fraud bookings recently. We therefore decided to cancel the booking. Upon further investigation, I today know that we should not have cancelled your booking, Nicholas, as you are indeed a genuine customer. We have of course refunded the money you paid and we have also reached out to you in a separate email with an offer. All the best Jane Customer Service

Posted 5 years ago

“Bookmundi was very easy to work with and made the experience enjoyable.”

Helpful Report

Posted 5 years ago

“It was an amazing experience: although I had some issue during my reservation process, Thomas (Bookmundi) & Ahmed (representative in Cairo) were extremely helpful, understanding and efficient. Ready to help me out with any requests and pampering me a lot to make a negative impression turning into a positive one. Nile Cruise was my bucket list travel since I was a kid, dreaming about such a big civilization: being in the middle of such a huge temple, like Karnak, makes you feel you are back in the ancient, golden time and you can smell the magical atmosphere and the energy of that place. You cannot really describe that feeling fully!!! Sailing at night along the Nile, snooping around the glimpse of calm, relaxing daily life along its shores, listening to the prayer call and smell the unforgettable flavors of Africa is something you cannot miss at all. Life on the cruise is really relaxing: rooms are quite big with all the comforts you need. Food is pretty much impressive: I was not expecting at all such cuisine details and tasty flavors, from the Arabic world to the International palate. The pool deck with its bar is the best option ever to relax after a long excursion or simply enjoy a book reading whilst you are sailing for your next destination. Tour guides were really on the top of the things: very polite, easy going, cheerful and smiley and always ready to be at your service, very knowledgeable and extremely professional. A very big round of applause for our tour guide in Cairo: Mohamed Jawad - a pure Egyptologist, a great archaeologist who was able to frame the history of Faraons and the whole ancient Egypt into a cultural, social background to provide you with a 360 degrees vision. It was an absolute pleasure to go around in Cairo with him and discover every single corner of such a vibrant city: tips on every day life, secrets of new discoveries and future happenings in Egypt was our favorite topic among the streets of the city. A highly recommended guide, a friend, a very knowledgeable and curios, pure Egyptian who will make you love their gigantic history. There should be, not only in Egypt, more tour guides like him, on earth who can make history like if it was storytelling. An amazing person, a friend, a tour guide and a person to trust with for your future holiday in Egypt. I cannot wait for my second adventure in Egypt: more to discover among the Pyramids - Cheops took my heart and worked on my energy level like no tomorrow. Inshallah, one day I will be back - I do not wanna miss the opening of the new Museum of Egyptian Antiquity for anything in the world!!!”

Helpful Report

Posted 5 years ago

“The booking was quick and easy. The booking agend was very helpful with details about the tour.”

Helpful Report

Posted 5 years ago

“Great to be able to use a voucher from a previous trip on a new adventure.”

Helpful Report

Posted 5 years ago

“Interactions were always timely, practical and courteous. Explanations were clear and needs anticipated. I'd certainly use them again.”

Helpful Report

Posted 5 years ago

“Unfortunately the 5% discount code that I got for registering was invalid. There were some misunderstandings but we clarified them and tried to get the best of the situation for all parties.”

Helpful Report

Posted 5 years ago

“We are at the first stage of the journey and at this point I am very happy with the process. Within minutes the tour company made contact with me and it is reassuring to know that even at this great distance we can be in contact”

Helpful Report

Posted 5 years ago

“Being connected to a local travel agent is amazing and very useful. The response time is quick, even considering the time difference and their flexibility is very welcome.”

Helpful Report

Posted 5 years ago

“Quick efficient and clearly set out.”

Helpful Report

Posted 5 years ago

“Everything went well with the booking of our tour and you're keeping us up to date on any information regarding the tour. Thank you”

Helpful Report

Posted 5 years ago

“Tour description are very informative. I felt confident while booking.”

Helpful Report

Posted 5 years ago

“We are expecting from you to inform us about the details of the hotels during the trip -we request twin beds, NOT a large bed- together with the exact time of departure and meeting point for the coach trip from New York to Niagara Falls on 19th August. Could you also tell us at around what time we shall arrive back in NY on Thuesday 22nd as we have to plan accommodation for that night. Regards”

Helpful Report

Posted 5 years ago

Hi Odile, Thanks for your review. Will definitely make sure to get back to you on the above. Our Customer Service is on the case and will reply back to you directly via email. Ahead in time, if you have any questions, you can simply contact us directly via this link: https://www.bookmundi.com/contact-us We will always respond within 24 hours, also during weekends. Best Regards, Rasmus Bookmundi

Posted 5 years ago

“My first time booking with Bookmundi. Services was very good and Bookmundi gave explanatory note telling me that the tour confirmation will take awhile as the tour operators will have to organise this tour with local suppliers which I think is pretty good. At least I am not kept in the "dark ". And Bookmundi has always kept me updated at all times. As to the tour selection , I think it is good value for money. All necessary information and important information about this tour were sent out to customers so that they can be well prepared for the tour. Great people and great services. People looking after us all the way. Thank you Bookmundi ! Keep up the good work knowing that we can put our trust in you ! Cheers !”

Helpful Report

Posted 5 years ago

Bookmundi is rated 4.7 based on 729 reviews