Bookmundi Reviews

Name: Bookmundi
Rating: 4.65

4.7 Rating 729 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My booking experience was okay. I did not know that the touring company who would be conducting the tour is Walks LLC. I would have appreciated knowing that from the beginning. Walks seems to be quite a decent company. Another very important item that needs improvement is the voucher. You need to add all of the information directly on the voucher so it is clear what the customer is buying.”

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Posted 5 years ago

Thank you very much for the review Arthur. Our tours should contain all the necessary information on the tour voucher. We will, however, double-check the tour you booked to make sure that everything is correct. Thanks again for your feedback. All the best Thomas Bookmundi

Posted 5 years ago

“We had a wonderful trip to Upper Mustang in Nepal in Aug 2019. Our guide, Dave, was charming, knowledgeable and extremely helpful. Out booking experience was flawless and all our queries were answered extremely quickly. Dave found us the very best bedrooms and ablution facilities, which were always very clean, in each of the guesthouses which we stayed in. I strongly recommend Bookmundi company to you and especially out guide, Dave. Thank you, our holiday was wonderful. Bob and Mary Scholes”

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Posted 5 years ago

“Good customer service, very helpful with queries, easy to book online.”

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Posted 5 years ago

“I did not know Bookmundi to start with so was a bit hesitant to purchase. However, after doing lots of research I found out that Bookmundi offered the best price and as a result I purchased my tour. The entire booking experience and Bookmundi's customer service team has been great. Will definitely use you again!”

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Posted 5 years ago

“the site is super user-friendly and it was really easy to find what I needed and make a purchase. Good job and keep it that way!”

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Posted 5 years ago

“Bookmundi is very helpful, and responds promptly to request. Excellent customer service, and competitive price.”

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Posted 5 years ago

“Had a great tour. The operator was professional and the tour was fabulous. Booking the tour was extremely easy and everything felt smooth and secure!”

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Posted 5 years ago

“Had a good experience with Bookmundi. Great price and excellent service.”

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Posted 5 years ago

“The travel company associated with your have kindly been in contact and very accommodating. Did email bookmundi few days ago about booking and after initial contact heard nothing back. Shame really”

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Posted 5 years ago

Hi Farhana, Thanks for your review, appreciate it. We did see your enquiry at our side. We did not answer your question as we could see that you had already processed the tour booking. We therefore thought your question/concern had already been addressed. Sorry for that. Our customer service team has sent a follow-up email to you to see if there is anything we need to assist you with. All the best, Jane Andersen Customer Service

Posted 5 years ago

“The booking experience was awesome and easy. We look forward to the trip”

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Posted 5 years ago

“I had the BEST experience booking with bookmundi. My guide listened to everything I wanted to do during my travel time and made it happen. He organized the trip better than I ever could and that comfort of knowing it's all handled is priceless. He answered all my questions, was very kind and helpful, and was available even when he didn't need to be! Santiago went above and beyond to make this the trip of a lifetime, and I would do it over and over again. I recommend this to anyone that has an idea but feels overwhelmed by figuring out all the bookings.”

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Posted 5 years ago

“Thomas and Sarah (and all the rest) were very helpful for booking and i appreciate their work. Thanks. I hope that all th trip to Colombia in August will be a great and pleasant experience. Thanks And i hope to book another trips in future with bookmundi”

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Posted 5 years ago

“Great experience, Ms Marcarena was exceptional cooperative and professional. Thanks”

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Posted 5 years ago

“Sarah was very good and patient with me as I think she realized I had not done this type of booking before so I'm very grateful to her, thanks”

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Posted 5 years ago

“Sean was great at getting back to me with my questions answered in a timely manner”

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Posted 5 years ago

“Prompt and efficient reply to all enquiries. Lots of choice of destinations.”

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Posted 5 years ago

“Booking the tour was easy and the customer support was amazing. Would definitely recommend.”

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Posted 5 years ago

“The planning stage of the tour was perfect”

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Posted 5 years ago

“Excellent treatment”

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Posted 5 years ago

“Excellent travel website; prompt response. Made vendor selection much easier. Website has all pertinent information, and booking interface is also excellent. Will use again. Sudhakar Pai, PhD”

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Posted 5 years ago

Bookmundi is rated 4.7 based on 729 reviews