Bookmundi Reviews

Name: Bookmundi
Rating: 4.65

4.7 Rating 729 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The consultants I dealt were helpful and answered all questions promptly. When asking for advice, they would outline several options and not pushy. Has a great trip and Bookmundi helped with this. Please to deal with.”

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Posted 6 years ago

“Very happy with the tour, and the overall booking experience. Bookmundi's Customer Service team is extremely helpful, and responds quite promptly. Price-wise they were cheaper compared with going directly to the tour operator. Will definitely use them again.”

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Posted 6 years ago

“Booking was easy. Fast reply.”

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Posted 6 years ago

“Tour should have been worded better realized I'd already seen most of these temples. Van was run down and ac did not work well, water was warm. The tour guide clearly pandered only to the folks collected from the most expensive hotel hoping for a tip. Waste of money.”

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Posted 6 years ago

Hi, Thank you very much for reviewing us. We are very sorry to hear that you weren't happy with the tour delivered. We screen all our local tour companies to keep the performance as high as possible. In fact, our tour company acceptance rate is as low as 14%, so out of 100 tour operator applications, we only choose to work with 14 of them, in an attempt to deliver the best tours possible. Unfortunately, this does not guarantee that all customers get an amazing experience. If you provide the tour name and company name we'd be happy to review the tour. You can write to us at: customerservice@bookmundi.com We really only have one aim, and that's to provide you with a really good tour. I also hope that you will add the above review under the individual tour, as we do review tours often and if they receive negative feedback, we remove them from Bookmundi as we only wish to sell tours that are truly great. Wishing you a great day ahead.

Posted 6 years ago

“I got a very fast reply for my booking.”

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Posted 6 years ago

“I booked online. It was totally painless and took less than 5 minutes. Very easy!”

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Posted 6 years ago

“Very efficient with follow up. Booking confirmation was a quick turn around. Impressed that they even have extra security measures for fraud bookings as I used my husbands credit card when still using my maiden name for booking. Every other company just took the payments without question. Now fingers crossed the tour group is as amazing as the Bookmundi experience!”

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Posted 6 years ago

“Super easy to book! They emailed me right after to get the addditional info needed and to confirm. Great experience so far!”

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Posted 6 years ago

“Very happy with the booking experience. Easy to use. Price as good. Professional company.”

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Posted 6 years ago

Bookmundi is rated 4.7 based on 729 reviews