BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a treat what a dream. Very happy with our Nicole Byer autographed book, thank you very much!”

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Posted 4 years ago

Thanks so much, Thomas. We were elated to partner with Nicole on this event. Hope you enjoy your new book and have a wonderful week!

Posted 4 years ago

“Great service!”

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Posted 4 years ago

Thank you for your review. We hope to work with you again on your future book purchase. Have a great week!

Posted 4 years ago

“Book arrived quickly and exactly as expected! I really enjoyed the chance to order a signed copy without having to support one of the large online retailers. Lovely service”

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Posted 4 years ago

Thank you for your review! We're so glad to have met your expectations and hope you have a great week.

Posted 4 years ago

“BookPal Rocks! They are responsive, professional, quick to ship a large order, and the prices are competitive and reasonable. Stephanie Gordon was terrific start to finish, very patient and provided stellar customer service.”

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Posted 4 years ago

Thank you so much for your kind words. We're glad to hear we delivered excellent service to such a loyal customer. We'll be sure to share your review with our team, and we look forward to partnering with you on your next book purchase. Hope you have a great week!

Posted 4 years ago

“I wanted to get this book for my mom as a birthday present. The lady I spoke to helped me place the order and make sure the book was personalized for her. She is going to be so happy and love the gift. Thank you so much.”

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Posted 4 years ago

Thanks for your review, Mayra. We're so glad to have helped with this order as a gift to your mom. We hope to work with you on future book orders as well. Have a wonderful week!

Posted 4 years ago

“Received books quickly!”

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Posted 4 years ago

Thanks for your review, Amy. We're so glad to have met your expectations. We look forward to partnering with you on future book orders. Hope you have a wonderful week!

Posted 4 years ago

“I had great experience with BookPal. When my shipping and billing addresses didn't match, they called to confirm prior to sending. I found it nice to have that personal connection.”

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Posted 4 years ago

Thank you for your feedback, Caroline. We'll be sure to pass your kind words along to our team. Hope you have a wonderful week!

Posted 4 years ago

“Easy pay options and received book timely.”

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Posted 4 years ago

Thanks for your review, Tim. We're so glad to hear you received your books in a timely manner, and we look forward to working with you on future book orders. Have a great week!

Posted 4 years ago

“Tremendous customer service. As good as I've found online. I will certainly, now, explore buying books from your company simply because the service I received. It's that simple.”

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Posted 4 years ago

Thank you for your kind words, Joseph. We'll be sure to pass this along to our team and look forward to partnering with you on your next book purchase. Hope you have a wonderful week!

Posted 4 years ago

“I LOVE Book Pal. Professional, friendly and timely service and great prices.”

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Posted 4 years ago

Thanks so much for your feedback, Andrea. It's a pleasure to deliver on all counts. We look forward to working with you on your next book order and hope you have a great week!

Posted 4 years ago

“Really good! They responded the emails that I sent them and my book arrived perfectly’”

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Posted 4 years ago

Thanks for your review. We're so glad to have met your expectations. Hope you have a great week!

Posted 4 years ago

“Very helpful and books wonderful condition. Thanks”

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Posted 4 years ago

Thank you for your review, Debra. We're so glad to have met your expectations and look forward to partnering with you on your next book purchase. Have a wonderful week!

Posted 4 years ago

“My entire experience with BookPal has been phenomenal, especially any of my interactions with Karyln Hixson. She is incredibly helpful and easy to work with. She has thoroughly walked me through any process I needed help with and is incredibly patient throughout.”

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Posted 4 years ago

Thank you for this terrific review, Amy. We'll be sure to pass your kind words along to our team and look forward to partnering with you on future orders and projects. Have a great week!

Posted 4 years ago

“I am very happy with the quick response and quality of the books. I ordered quite a bit and they all arrived promptly.”

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Posted 4 years ago

Thank you for your feedback, Sarah. We are so glad to hear we met your expectations and look forward to working with you on your next order. Have a wonderful week!

Posted 4 years ago

“Good service”

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Posted 4 years ago

Thank you for your review, Jordan. We're so glad to have met your expectations. Hope you have a wonderful week. Happy reading!

Posted 4 years ago

“Shoutout to BookPal and Karlyn Hixson for excellent work in providing copies of our book, Manhunters - How We Took Down Pablo Escobar!!! We've placed multiple orders and they've always been extremely fast with their responses, answer questions the first time, and the books arrive in tip-top condition. We highly recommend authors to utilize their services. Thank-you Karlyn and BookPal, keep up the great job you're doing!!! Steve Murphy & Javier Pena”

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Posted 4 years ago

Thank you for your kind words, Steve. We'll be sure to share your review with our team. It was a pleasure working with you and Javier, and we look forward to helping you with your next book purchase. Have a terrific week!

Posted 4 years ago

“Shipping was cheap and my book came in a whole week early!!!”

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Posted 4 years ago

Thank you for your review. We're so glad to hear we exceeded your expectations. Hope you have a wonderful week. Happy reading!

Posted 4 years ago

“It was my first time purchasing through BookPal and I was stoked to be able to own a signed edition of a book, from an author I love, at a very reasonable price. Checkout was easy and I received my book quick enough to be able to enjoy the hype of the book release with the community. I can’t recommend BookPal enough and was super happy with the experience. — The delivery was also during the Covid pandemic which really speaks to their pipeline. Thank you.”

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Posted 4 years ago

Thank you so much for your kind words. We hope you enjoy your signed copy, and we look forward to working with you again on your next book purchase. Have a wonderful week!

Posted 4 years ago

“Tremendous customer service. Lynette very easy to work with and HELPFUL!”

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Posted 4 years ago

Thank you for your kind words, Joseph. We'll be sure to pass this feedback along to our team. Hope you have a great week!

Posted 4 years ago

“Customer service!! Lynette Washington.... exceptional!!”

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Posted 4 years ago

Thank you for your kind words, Joseph. We'll be sure to pass this feedback along to our team. Hope you have a great week!

Posted 4 years ago

BookPal is rated 4.8 based on 934 reviews