BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lynette was very responsive anytime I reached out to her for a quote, order or follow-up on a shipment. She made sure to stay on top of everything. Great experience!”

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Posted 5 years ago

That's so great to hear! It was such a pleasure working with you and we hope you have a wonderful week.

Posted 5 years ago

“Second year working with this company and they have come through with the lowest prices. My go to company for all my novel needs!”

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Posted 5 years ago

Thank you for your kind review, Donna! As always, it's a pleasure working with you and hope your novels inspire learning and growth in all who read them :)

Posted 5 years ago

“Quick response time to my inquiry! Excellent customer service...went out of their way to help me get what I needed. I would recommend them to anyone and will definitely use them again. :)”

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Posted 5 years ago

Thanks, Katherine! We appreciate your feedback. We enjoyed working with you and look forward to working with you again on your next project!

Posted 5 years ago

“I love the fact that the journals are made from apple skins and customer service is so helpful. Thanks for all the help!”

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Posted 5 years ago

Thanks for the feedback, Rebecca! The Appeel Journals are definitely one of our favorites as well. Have a wonderful week!

Posted 5 years ago

“They were awesome throughout the whole process. So easy to work with and were great at following up throughout the design process and delivery to make sure the product was what I expected. 15/10 would recommend.”

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Posted 5 years ago

Thanks, Jenny! This totally made our day :) We're glad to hear you had an enjoyable experience and look forward to working with you again in the future!

Posted 5 years ago

“Very helpful and accommodating for what we needed.”

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Posted 5 years ago

That's so great to hear, Cheryl! We are glad we could help :) Enjoy your books and have a great week.

Posted 5 years ago

“Communication and customer service were outstanding. My customer service rep both called and emailed me to ensure she got a hold of me regarding my order. Both orders of books arrived in great condition.”

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Posted 5 years ago

Thanks for the feedback! We hope these books spark learning and growth in those who receive them.

Posted 5 years ago

“Great customer service!”

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Posted 5 years ago

Thank you, Mary Ann! We appreciate the feedback and hope you have a wonderful week.

Posted 5 years ago

“Great company to deal with !! Great prices !! Thank you!!”

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Posted 5 years ago

Thank you for your review! We are happy to hear you had a great experience with us and hope to work with you again in the future.

Posted 5 years ago

“Great customer service.”

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Posted 5 years ago

Thank you for your review, Mark! We appreciate the feedback and look forward to working with you again in the future.

Posted 5 years ago

“Book Pal has a great selection of books, and I think the prices are very reasonable!”

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Posted 5 years ago

Thank you for your feedback! Enjoy your books and have a wonderful week :)

Posted 5 years ago

“Again we did great business with BookPal! Stefanie Gordon is such a great support and assisting with the purchasing of the books. I would recommend to purchase books with this company. Adult Education Purchasing”

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Posted 5 years ago

Thanks, Lucia! We appreciate the feedback and look forward to partnering with you again on your next project.

Posted 5 years ago

“Thank you, BookPal. You carried the book I needed for a company team building event at a better price than that big company that begins with "A" quoted. Shout out to Lynette, who made the ordering process easy.”

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Posted 5 years ago

Thank you for your kind review! We were happy to assist you and hope your books spark learning and growth in your team building event.

Posted 5 years ago

“Everyone is so helpful and professional. Thank you as you will always be our "go to" company.”

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Posted 5 years ago

Thank you, Melanie! We enjoy working with you and look forward to collaborating on your next project. Enjoy your week!

Posted 5 years ago

“Our sales rep Robin was great our original order was out of stock she made a excellent suggestion of a replacement and made sure our bulk order was shipped in a timely manner”

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Posted 5 years ago

Thank you for your review, Peter! We are glad a replacement was found and hope your books inspire learning and growth among those who read them!

Posted 5 years ago

“Terrible. I wanted to process 2 orders and then I received email that books are out of print. But this after I already processed and paid for the books. Absolutely terrible. Do not recommend.”

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Posted 5 years ago

Thank you for your honesty. I'm sorry to hear that these products were not up-to-date on our website. That is a pain! We are working to improve this for all of our titles. Also, when placing an order on our website with a credit card, it puts a hold for the order amount but the card is not charged until the order is invoiced. If you need any further assistance, our support team is available at support@book-pal.com to assist. Have a great week!

Posted 5 years ago

“Our order was delivered just in time for distribution at a special event in our library. THANK YOU!”

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Posted 5 years ago

That's wonderful to hear, Suzanne! We hope your event was a huge success, and look forward to working with you again in the future.

Posted 5 years ago

“whole boxes of 1 title needed 1 or 2 times yearly but more often 1-5 copies needed. What is the minimum quantity required per title? What is the minimum # of total copies required for an order of multiple titles?”

Helpful Report

Posted 5 years ago

Hi Hotranatha, our minimum quantity per book is 25. This applies to orders of one title or multiple titles. Please feel free to email us at support@book-pal.com if you have any questions!

Posted 5 years ago

“Books arrived very promptly, They were in perfect shape.”

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Posted 5 years ago

Thank you for your feedback! We hope your books inspire learning and growth in all that read them. Have a great week :)

Posted 5 years ago

“Excellent. Will use again.”

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Posted 5 years ago

Thank you, Michael! We appreciate the feedback. Have a wonderful week!

Posted 5 years ago

BookPal is rated 4.8 based on 934 reviews