BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though we are a very small non-profit organisation, the BookPal staff has always gone out of their way to help us in getting the educational books we need. Always courteous and on time with good ordering advice! Thank you, The Oregon Board of Rabbis”

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Posted 8 years ago

Hi Sheri - We're so happy to have you as a customer. Thanks for the review!

Posted 8 years ago

“Great service. Wonderfully cooperative and accommodating staff.”

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Posted 8 years ago

Thank you for your review, Christine! We really appreciate it :)

Posted 8 years ago

“The representative was very kind and helpful. It was a good experience. Thanks, Constance”

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Posted 8 years ago

Thanks for the review, Constance!

Posted 8 years ago

“I have ordered from BookPal for several years, and am very satisfied with them. Good customer service, reliable & delivery on time & as promised. I will definitely order from BookPal again!”

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Posted 8 years ago

Hi Beth- We're very happy to have you as a client. Thanks for the review!

Posted 8 years ago

“Great customer service and response time with our order. The book order was packaged well and arrived very timely. Good experience and would recommend to others. :)”

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Posted 8 years ago

Hi Karen - Glad to hear things went well. Thanks for the review!

Posted 8 years ago

“you were very helpful, got a quick quote and excellent service. I received all my books right on time!”

BookPal 5 star review on 27th October 2016

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Posted 8 years ago

Hi Kelly - Thanks for the review. Love the picture!

Posted 8 years ago

“Stefanie Gordon did a really awesome job in helping me with a large order of books for a program we are initiating in our local hospital. She was very courteous and made sure I received exactly what I needed. Thanks Stefanie!”

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Posted 8 years ago

Hi Tamara - We're so glad Stef was able to help you out with your program. Thanks for the review!

Posted 8 years ago

“Our school loves BookPal. We can get class sets of classics as well as more current books at a fraction of the cost we could get them elsewhere.”

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Posted 8 years ago

Hi Jeanne - We love you too! Thanks for the review :)

Posted 8 years ago

“bookpal is my favorite go-to when ordering books for my school. Service is outstanding!!!”

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Posted 8 years ago

Hi Gayle - Thanks for the review. Glad to hear we are your go-to bookseller!

Posted 8 years ago

“Ordering and receiving the books was a breeze and because of the low cost, I was able to order more books for our Big Read initiative. Our rep, Stephanie Gordon, was lovely to work with. I would highly recommend BookPal!”

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Posted 8 years ago

Hi Kristin - We're so glad to hear about your experience. Thanks for sharing!

Posted 8 years ago

“Very easy to order, great price!”

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Posted 8 years ago

Thanks for the review, Cheryl!

Posted 8 years ago

“BookPal has always given me fast, professional service and the reps have been a real joy to work with. They are courteous and quick to get back to me when I have questions. I never feel like I'm imposing on their time! The book prices are unbeatable. I always check with BookPal first when making a bulk purchase. Thank You BookPal!”

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Posted 8 years ago

Hi Nancy - Thanks for the review. You are a pleasure to work with as well!

Posted 8 years ago

“Stefanie Gordon was great to work with. All went smoothly. Only a couple of books arrived damage.”

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Posted 8 years ago

Hi Michele - Thanks so much for your review! Stef is following up now to get those damaged books replaced for you. Sorry about that!

Posted 8 years ago

“I absolutely love buying from BookPal. The books are shipped with great care, everything comes in on time, and the support of the workers there is exceptional. All of this is extremely important for my Reading Club at my high school. We need things to be timely and organized. Thank you for everything, and my Reading Club will certainly be ordering from you again!”

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Posted 8 years ago

Hi Shanna - Glad to hear everything went well. We look forward to working with you in the future!

Posted 8 years ago

BookPal is rated 4.8 based on 934 reviews