BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michelle was a pleasure to work with! Very thorough and accommodating.”

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Posted 5 years ago

Thank you for your review, Amy! It's always great to hear how our team has positively impacted the book-buying process. We look forward to the opportunity of working with you again on your next project!

Posted 5 years ago

“Yuri provided great customer service. It was easy to place the order and it came right on time. Thank you!!”

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Posted 5 years ago

That is so wonderful to hear, Garrett! We hope your books provide inspiration and learning to all who read them :) Have a great week!

Posted 5 years ago

“Great experience. Easy to order and the shipment came even more quickly than expected. They had the best discounted price that could get the books to us when we needed it. Thanks.”

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Posted 5 years ago

Thank you for your kind review, Sherri! We are pleased to hear you had an excellent experience ordering books with us, and look forward to partnering with you on your next project!

Posted 5 years ago

“BookPal was easy to use and I received my books on time. Great customer service”

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Posted 5 years ago

Thank you for your kind words! We appreciate the feedback. Enjoy the rest of your week!

Posted 5 years ago

“I always get excellent service and great pricing on all the books that I need. I even get notices of special rates that relate to the work we are doing.”

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Posted 5 years ago

Thank you for your review, Theresa! It's so great to hear you had a great experience and enjoy the special deals we send you. We look forward to working with you again in the future!

Posted 5 years ago

“great customer service, quick delivery!”

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Posted 5 years ago

Thank you for your review, Margaret! We're so glad to hear you had a great experience. We hope to work with you again in the future!

Posted 5 years ago

“I had a minor issue checking out which turned out to be user error on my part. However, Yuri still took total ownership of my support experience and made sure I got my order completed and was thoroughly happy. Everything arrived on time and was of expected quality. Great experience from start to finish - 100% will order again!”

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Posted 5 years ago

Thank you for your review, Ashley! It's so great to hear you had a great experience - that's something we strive for every day. We look forward to working with you again in the future!

Posted 5 years ago

“Just wanted to say that the service is excellent. Keep on doing such great job!”

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Posted 5 years ago

Thank you for your kind words, Ana! We appreciate the feedback and hope to work with you again on your next project. Have a wonderful week!

Posted 5 years ago

“Great customer service. I have ordered from them several times and I have been happy each time.”

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Posted 5 years ago

Thank you for your review! We are so happy that you continue to work with us and look forward to assisting you with your next book project!

Posted 5 years ago

“BookPal always goes above and beyond to get the books I need for work events, even when it seems like an impossible situation. They are very personable, easy to work with, and make me feel important.”

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Posted 5 years ago

Thank you for your kind review! We hope your events went well and look forward to the opportunity to work with you again in the future. Have a great rest of your week!

Posted 5 years ago

“BookPal is THE place to get books when you need more than one; their prices can't be beat with their multiple book percentages off.”

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Posted 5 years ago

Thank you so much for your kind words, Shari! We appreciate it and hope you have a wonderful week.

Posted 5 years ago

“I had a great experience ordering books for a client conference from Victor at BookPal! He was a pleasure to work with - committed to meeting our needs with a last minute order, and then a second even more last minute order for additional books. Both orders arrived on time, in great condition! Would definitely order from them again!”

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Posted 5 years ago

Thank you for your kind words, Hannah! We hope your conference went well and your attendees enjoyed the books. We look forward to working with you again on your next project!

Posted 5 years ago

“Very happy!! Ordered books for a book club - they arrived on time and in great condition. Thank you BookPal!”

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Posted 5 years ago

Thank you for your review, Mary! We hope you and your book club enjoy reading the books :)

Posted 5 years ago

“BookPal is amazing! I received a quick response to my inquiry and had the books ordered shortly after my request was made. I will definitely use them again and highly recommend them!”

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Posted 5 years ago

Thanks for your review! We appreciate the feedback :) Looking forward to working with you again in the future!

Posted 5 years ago

“I love that I can find the books I need in the quantity I need for such a great price! They are always very quick with the shipment as well!”

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Posted 5 years ago

Thank you for your kind words, Lynn! We hope your books inspire learning and growth in all who read them. Have a wonderful week!

Posted 5 years ago

“Sooks were lost by USPS and BookPal got us hooked up within 24 hours. These guys communicated efficiently and often, and there was never any doubt that they would deliver. Highly recommend this company and their folks!!”

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Posted 5 years ago

Thanks for your feedback, Matt! We are glad everything worked out and hope you enjoy your books!

Posted 5 years ago

“My experience ordering from BookPal was outstanding! From the ease of their online ordering system, to the customer service I received from Lynette Washington, and the follow up to ensure the delivery of the books - I am an extremely satisfied customer and would not hesitate ordering from BookPal again. Thank you!”

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Posted 5 years ago

Thank you for your kind words, Maria! We hope your books inspire and empower those who read them. We look forward to working with you on your next project, and have a wonderful week!

Posted 5 years ago

“Michelle at BookPal is very helpful!”

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Posted 5 years ago

Thank you, Nicholas! Michelle enjoyed working with you as well :) Have a wonderful week!

Posted 5 years ago

“We have made several purchases from Bookpal and are happy with their customer service and products.”

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Posted 5 years ago

Thank you for your review, Deb! We appreciate your continued business and look forward to working with you on your next project. Have a great week!

Posted 5 years ago

“I pre-ordered a new release, and from the moment that my order was received, the BookPal team was responsive and helpful at every turn. Their very professional, well-oiled operation kept me in the know at every step, right up to the moment of receipt. I will definitely use them again in the future!”

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Posted 5 years ago

Thank you for your kind words, Lenny! We enjoyed working with you as well and look forward to partnering on our next project!

Posted 5 years ago

BookPal is rated 4.8 based on 934 reviews