BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

Write Your review

Tell us how BookPal made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to work with.”

Helpful Report

Posted 5 years ago

Thank you, Brian, for your review! We appreciate your feedback. Have a great week!

Posted 5 years ago

“We ordered books for a corporate event. The online ordering was easy and the books came on the promised delivery date. I received a nice follow-up call afterwards which was very nice. Great service!”

Helpful Report

Posted 5 years ago

Thank you for your review! We hope your event was a success and your books are able to touch the lives of those who attended. Have a wonderful week!

Posted 5 years ago

“Great customer service and follow through - Thank you!”

Helpful Report

Posted 5 years ago

Thank you for your kind review, we really appreciate it! Have a wonderful week.

Posted 5 years ago

“Easy to use and quick delivery”

Helpful Report

Posted 5 years ago

Thank you for your review! We appreciate the feedback.

Posted 5 years ago

“BookPal has provided custom journals for our company for the past two years. Our rep, Robin, was wonderful to work with.”

Helpful Report

Posted 5 years ago

Thank you for your review, Linda! We hope your journals continue to inspire and impact others. Have a great week!

Posted 5 years ago

“We had a very poor experience with another company, so I was looking around to see if I could find the same price elsewhere. BookPal price-matched without any hassle and did everything they could to get us our books in time for the class we were starting. We are very pleased and will certainly be doing business with them again.”

Helpful Report

Posted 5 years ago

Hi Kelsey, thank you so much for your feedback! We are certainly glad you found us and look forward to working with you on your next project.

Posted 5 years ago

“Our organization has had nothing but excellent interactions with Book-pal. Lynette is a pleasure to work with!”

Helpful Report

Posted 5 years ago

Thank you for your kind words, Cathy! It's always a pleasure working with you :) Have a great week!

Posted 5 years ago

“Stefanie, one of the reps at Book Pal, helped me get a classroom set of Angie Thomas' hot new YA novel for my classroom at a great price. The books arrived quickly and my kids were so excited to have a hardcover book that they found relevant to read this year. Working with BookPal was quick and painless. I highly recommend them for their prices, customer service, and selection.”

Helpful Report

Posted 5 years ago

Thanks for your review, Sabrina! It's so great to hear about the positive impact the books are making on your students. We look forward to working with you again in the future!

Posted 5 years ago

“Thanks for making my last minute rush order smooth, seamless and timely! the journals are always a big hit!”

Helpful Report

Posted 5 years ago

It was our pleasure, Lupe! We are glad the journals were a hit and we look forward to working with you again in the future :)

Posted 5 years ago

“Easy ordering, paid extra for shipping delivered by Friday- they came the next day Wednesday, WOW!!!”

Helpful Report

Posted 5 years ago

Thanks, Sandy! Enjoy your books and have a wonderful week!

Posted 5 years ago

“It was an absolute pleasure to work with BookPal, on what was admittedly a very complicated order. Karlyn was an absolute gem and responded to emails at lightning speed with all the right answers and solutions. I wouldn't consider working with anyone else for future bulk order needs!”

Helpful Report

Posted 5 years ago

Thank you for your kind review, Emma! We enjoyed working with you as well and look forward to working with you again in the future.

Posted 5 years ago

“I work for a company that reads a lot of books and presents development workshops for its staff. We've purchased books to read as groups as well as customized journals for our development programs. Products and service has been great. The only caution is that books are not returnable so be sure before you order!”

Helpful Report

Posted 5 years ago

Thank you for your review, Linda! We hope the books and journals allow you and your team to learn and grow together. Have a great week!

Posted 5 years ago

“I just worked with Robin Woolsey at bookpal for first time and had the greatest experience! She was so on top of it, quick to respond, fun to work with and most importantly...got us an excellent deal on our order. I will definitely be using them again!”

Helpful Report

Posted 5 years ago

Thanks, Jenny! Robin enjoyed working with you as well :) We look forward to assisting you on your next project!

Posted 5 years ago

“BookPal was very helpful in getting me order processed and correct. I live chatted and also spoke with representatives to help with my school tax exempt process. They were all very helpful and sweet! Books came very quickly. I can't wait to use them in my classroom next year!”

Helpful Report

Posted 5 years ago

Thank you for your kind words, Alicia! We hope your students enjoy learning from the books and good luck next school year :)

Posted 5 years ago

“I ordered from BookPal one time so far. Great experience: good price, helpful customer service, fast shipment. I had a small issue with my order. They helped and made it good immediately.”

Helpful Report

Posted 5 years ago

Thanks for your review, Johann! We appreciate the feedback and hope to work with you on your next project.

Posted 5 years ago

“We appreciate the swift replies, and the willingness to go above and beyond to help us hunt for reading books! Stefanie is a great resource and a great communicator! When a book is out of stock or if there is another similar book that we can use, she has always been on top of it. Great customer service!”

Helpful Report

Posted 5 years ago

Thank you for your review! We are glad to be of help and hope you have a wonderful rest of the school year!

Posted 5 years ago

“A great experience from start to finish! This isn't the first time we've used BookPal and it won't be the last. Robin helped us with book suggestions, availability, and coordinated our order once we decided on the right item for our company-wide book club. Ordering was easy, shipping was fast, readers are happy. Thank you BookPal!”

Helpful Report

Posted 5 years ago

Thank you for your kind review, it really means a lot! We hope your books inspire those participating in your book club, and we look forward to partnering with you again in the future.

Posted 5 years ago

“I recently purchased a classroom set of the book Catcher in the Rye at an amazingly low price. The books were delivered in a timely fashion, in great shape!”

Helpful Report

Posted 5 years ago

Thanks for your review! The Catcher in the Rye is such a great book, we hope your class enjoys it!

Posted 5 years ago

“The people at BookPal go out of their way to help me find appropriate books to enhance my company's private architect-focused events. They have also managed to get author signatures for special prize giveaway books. No other company I researched offered this level of service.”

Helpful Report

Posted 5 years ago

Hi April, thanks for your review! It really means a lot to us. We are always happy to help and hope your books impact those they reach in positive ways. Until next time, have a wonderful week!

Posted 5 years ago

“The online ordering process was very easy! When the books arrived, they were the wrong ones, but a quick call to BookPal got everything sorted out, and they got the correct books to me within a few days. Sometimes things go wrong and that's okay. What matters is how those mistakes are handled, and BookPal did a great job in this instance! Thank you!”

Helpful Report

Posted 5 years ago

Thank you for your honest feedback, Desiree! We truly believe in the power of books and were happy to assist with your order to make this a reality for you. Have a great week!

Posted 5 years ago

BookPal is rated 4.8 based on 934 reviews