BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Thank you!”

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Posted 4 years ago

Thank you so much for your review, Angelica. Hope you have a wonderful week!

Posted 4 years ago

“Very easy to work with!”

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Posted 4 years ago

Thank you for your review, Kim! It was a pleasure working with you on your order. Hope your students enjoy their books and you have a wonderful week.

Posted 4 years ago

“Excellent customer service, great updates via email and even a reasonable delivery in the middle of the pandemic. Thank you!”

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Posted 4 years ago

Thank you, Mary. We're so glad to have met your expectations amid such extraordinary circumstances. Hope you enjoy your purchase and have a wonderful week.

Posted 4 years ago

“Great condition. Great price for class set of books.”

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Posted 4 years ago

Thank you so much for your review, Kendyl. We look forward to partnering with you on your next classroom purchase. Have a great week!

Posted 4 years ago

“Amazing customer service and experience! You really notice how much the employees care about their customers and take the time to help you out with any problem.”

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Posted 5 years ago

Thank you for your kind words. It means so much to receive this kind of feedback amid such difficult times. We'll be sure pass your note along to our team, and hope you have a wonderful week!

Posted 5 years ago

“Amazing customer service and experience. I feel like you really notice that the employees care about their customers and help them whenever they have a problem!”

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Posted 5 years ago

Thank you for your kind review! We appreciate your feedback and are glad we were able to assist in your order!

Posted 4 years ago

“We love book pals. Best prices, fast delivery, no mistakes!”

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Posted 5 years ago

Thanks so much for your review, Amy! We look forward to working with you on your next book order. Have a great week.

Posted 5 years ago

“Stephanie was ready to assist us with optimal customer serives.”

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Posted 5 years ago

Thank you for your kind words, Lucia. We'll be sure to pass this on to our team. Hope your students enjoy their books. Have a great week!

Posted 5 years ago

“Excellent customer service and speedy book delivery! I dealt with Karlyn Hixson and she was absolutely awesome!! Would most definitely use BookPal again in the future.”

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Posted 5 years ago

Thank you for your review, Reenie. We're so glad Karlyn and the rest of the team exceeded your expectations. We look forward to partnering with you on your next book order. Have a great week!

Posted 5 years ago

“The ordering process was exceptional. I had to place my order differently since I order 46 books. There were no hidden fees or cost The delivery was faster than I was told. Very impressed with the service.”

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Posted 5 years ago

Thank you so much for your review, Tamy. We're glad to hear we exceeded your expectations and look forward to partnering with you on future book orders. Have a wonderful week, and stay healthy!

Posted 5 years ago

“BookPal is a great resource for getting bulk books at a lower price. Regular book sellers were not offering any savings for buying 25 or more books while Bookpal did, which made it affordable for me to purchase and donate the books I to our Mens group. Thank You BookPal!”

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Posted 5 years ago

Thank you so much for your review! We're glad to hear you're happy with your purchase and hope your group enjoys the books. Stay healthy, and have a great week.

Posted 5 years ago

“It was great to be able to buy a small quantity. We have a program to help children in need through the summer. With COVID-19, our program had ad to change. We will be doing weekly grab and go activities and one activity is the summer reading for students going into 5th grade. That’s when we found your company. It was a blessing to be able to choose the amount that fit our need and at a great price. Thank you”

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Posted 5 years ago

Thanks for your review! We look forward to working with you on your next classroom set purchase. Hope you have a great week.

Posted 5 years ago

Thanks for your review! We look forward to partnering with you on your next book purchase. Hope you have a great week.

Posted 5 years ago

“Kaitlyn McCollum, Account Manager exhibited exraordinary customer service from beginning to finish. She kept us updated throughout the ordering and shipping process, along with following up to ensure we received the product. Thank you Kaitlyn and BookPal! We will be utilizing your service again!”

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Posted 5 years ago

Thank you for your feedback, Valena! It means so much to know that Kaitlyn exceeded your expectations alongside the rest of our team. We look forward to partnering with you on your next book purchase. In the meantime, stay healthy and happy reading.

Posted 5 years ago

“My rep Stefanie Gordon is fantastic! Here turn around time and everyone's hard work get my districts the book they need in the time that they need it.”

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Posted 5 years ago

Thank you for your kind words, Robert. We'll be sure to pass them on to Stefanie and the rest of our team. Hope you have a terrific week. We look forward to partnering with you on your next book purchase!

Posted 5 years ago

“I love my book and necklace. I was very happy to get them in the mail.”

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Posted 5 years ago

Thank you for your review, Holly. We're so glad you're enjoying the special pre-order package of "Golden In Death." Stay healthy, and stay golden!

Posted 5 years ago

“Good information, advice and delivered as stated. Received in excellent condition.”

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Posted 5 years ago

Thank you, Brenda! We're so glad to hear your books were well received. We look forward to working with you again soon. Have a great week & stay healthy.

Posted 5 years ago

“Really helpful service. I needed help purchasing a book in bulk that was not listed on the website but took the time to look for it and also went to bat for me for the best possible tier pricing. We received the books in plenty of time for our event. Fast, friendly and efficient service. The only thing bookpal could perhaps improve would be book returns!”

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Posted 5 years ago

Thank you so much for your feedback, Marla. We're always looking for ways to continue growing and improving, and this note will go a long way with our team. We hope to partner with you again soon. Have a wonderful week, and stay healthy!

Posted 5 years ago

“I had an event that required quick turn-around of a bulk book shipment, and he team at BookPal went above and beyond to ensure delivery in time for my event. This is a company that truly understands the meaning of "customer service".”

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Posted 5 years ago

Thank you, Gregory! It was a delight working with you, and we're glad to know your order was handled well and your books arrived on time. We look forward to partnering with you on your next book purchase. Have a great week!

Posted 5 years ago

“The customer service was excellent! I originally bulk ordered two books that turned out to be out-of-stock. I was immediately contacted by a BookPal rep who provided a list of alternative titles, and then helped me place a new order. The new books still arrived within the original time frame!”

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Posted 5 years ago

Thank you so much for your review! We'll be sure to pass your kind words on to our team, and we look forward to partnering with you on your next book purchase. Have a wonderful week.

Posted 5 years ago

“BOOKS CAME IN A VERY TIMELY MANNER”

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Posted 5 years ago

Thank you for your feedback, Amy. We're so happy to hear we met your expectations. Hope you have a great week!

Posted 5 years ago

BookPal is rated 4.8 based on 934 reviews