BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The low cost makes it worth it! The shipments came quickly.”

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Posted 6 years ago

Thank you for the kind review, Maria! We hope you have a great rest of your week.

Posted 6 years ago

“Great customer service!! :)”

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Posted 6 years ago

Thank you for your review, Megan! We hope you have a great rest of your week.

Posted 6 years ago

“The representative I worked with on three different deliveries worked so hard to make sure we got our deliveries within our very short time frames. She definitely saved our proverbial "bacon."”

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Posted 6 years ago

Thanks for your review, Rebecca! We enjoyed working with you and are glad your "bacon" was saved :)

Posted 6 years ago

“I've bought several classroom sets of books from bookpal, they have great prices, super selections and always quick delivery.”

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Posted 6 years ago

Thank you for the kind review, Sandi! We hope the books continue to inspire your kids and foster a love for reading.

Posted 6 years ago

“Glad they had the books. Unlike Amazon where you have to go to 5 or 6 separate sellers to get five books here it there. I was able to get an entire class set. Yay! Mail was slower than normal, but no huge deal.”

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Posted 6 years ago

Thank you for the kind review, we appreciate the feedback! We're glad we were able to help you provide books for your classroom :)

Posted 6 years ago

“You always deliver on what I need. I am so grateful for that service.”

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Posted 6 years ago

Thank you, Tamara, it's our pleasure! Have a wonderful week.

Posted 6 years ago

“Great customer service, and quick delivery!”

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Posted 6 years ago

Thank you, Nancy! We enjoyed working with you and hope you have a fantastic week.

Posted 6 years ago

“I’ve used BookPal multiple times when placing large bulk orders and they’ve always provided me with great service, competitive pricing and prompt ontime delivery. I highly recommend using them when placing large orders.”

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Posted 6 years ago

Thank you for the kind review, Mary! We really appreciate it. Have a wonderful week!

Posted 6 years ago

“Great service, felt taken care of!”

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Posted 6 years ago

Thanks for the review, Lorin! We hope to work with you again in the future :)

Posted 6 years ago

“Excellent pricing and quick service.”

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Posted 6 years ago

Thank you for the review, Janet! Have a wonderful week.

Posted 6 years ago

“Quick response to my inquiry. Excellent assistance when I called to place my order. The person was friendly and knowledgeable. And my shipment arrived early. What's not to love?”

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Posted 6 years ago

William, thank you for your feedback. We are glad to hear you had a great experience. It was a pleasure working with you!

Posted 6 years ago

“I had to purchase 50 copies of a current bestselling nonfiction book for my employer. BookPal had the best price, straightforward online ordering and payment systems, and the books arrived in pristine condition on the day they said that they would. 5 STARS”

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Posted 6 years ago

Thank you for your kind review! We hope you have a great rest of your week :)

Posted 6 years ago

“BookPal staff met all of our requests and ensured that we had a high-quality product on time for our program. The personalized service is appreciated and that is why I continue to place orders with BookPal.”

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Posted 6 years ago

Thank you for your review, Emily! We enjoyed working with you and look forward to partnering with you in the future!

Posted 6 years ago

“I got the books for my students and I am very 😃 happy Thank you”

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Posted 6 years ago

It's our pleasure! We hope the books inspire continuous learning and growth with your students.

Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

Thanks, Allison! We appreciate the feedback and hope you have a wonderful week :)

Posted 6 years ago

“We received quality journals for our conference. Great customers service with Stefanie Gordon... She is the best!!!! We will definitely order again!!!”

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Posted 6 years ago

Shirley, thanks for your feedback! Stefanie really enjoyed working with you. We look forward to working with you again soon!

Posted 6 years ago

“Great service and friendly staff who are very willing to assist”

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Posted 6 years ago

Thank you for your feedback, Janie! We enjoyed working with you and hope you have a great rest of your week!

Posted 6 years ago

“I bought the books on April 24th. Today is June 4th and I am still waiting for them.”

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Posted 6 years ago

We're so sorry to hear that! We did some investigating and your order shipped on the book's publication date of 5/8. Unfortunately, it looks like the shipment is currently being held up at customs in Madrid. We'll reach out to you shortly with a more detailed update.

Posted 6 years ago

“BookPal helped me maximize a super tight budget! We will definitely be using BookPal for all of our future classroom copies and orders. Thank you!!”

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Posted 6 years ago

Hi Amy, thank you for your feedback! We look forward to working with you again:) Have a great rest of your week!

Posted 6 years ago

“Good service. I'll be back”

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Posted 6 years ago

Thank you for your review! If there's anything we can do to improve our service, let us know :)

Posted 6 years ago

BookPal is rated 4.8 based on 934 reviews