BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They continue to be great vendors for our book study that each semester involves 25-50 individuals. They are well-priced, timely, and have excellent organization and communication. Our school is grateful and will continue to be happy customers!”

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Posted 2 years ago

Thank you for the positive review Jefferson! We appreciate your kind feedback and are always happy to help!

Posted 2 years ago

“Great service, thank you!”

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Posted 2 years ago

“thank you for the timely book order! Best prices I could find too!”

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Posted 2 years ago

“The process of ordering the books went smoothly and they were received timely.”

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Posted 2 years ago

“Great customer service!!! Ups lost out order and they quickly responded and had a replacement order shipped out the same week!!”

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Posted 2 years ago

Thanks for the positive review, Michael! We are happy that your shipment arrived for your event and we are looking forward to working with you on your next one!

Posted 2 years ago

“Fast Delivery. Great Inventory. Super easy to work with.”

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Posted 2 years ago

“Website was easy to use, good selection, delivery was timely.”

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Posted 2 years ago

“Ordering books from BookPal has been so easy and quick! I have order 2 sets of books to use in my classroom and will certainly be using you all again in the future. I have already recommended you to other teachers!”

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Posted 2 years ago

Hi Karyn, thank you for the positive review! We were so glad to help and we hope all your students are happy with their books!

Posted 2 years ago

“Thank you! Bookpal was very responsive in assisting our organization with our order and getting our books in time for the event. Thank you!”

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Posted 2 years ago

“The purchase was easy and deliver was super fast! Grateful that they supported me in finding titles that honor my indigenous heritage which is so often overlooked.”

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Posted 2 years ago

“I received my order more quickly than expected. Great customer service! I definitely will look to BookPal for future orders!”

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Posted 2 years ago

“The ordering process was easy and quick which helps during our busy time of the year. We also received our order promptly and undamaged!”

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Posted 2 years ago

“Bookpal is always very helpful when I have questions. I process purchase orders for our 8 elementary schools in the district and have never had an issue with them!”

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Posted 2 years ago

Thanks so much for the positive review. We are happy to provide you with our support and we look forward to helping you again with your next order.

Posted 2 years ago

“I needed a large number of several titles. Lauren with BookPal made the process very easy, obtained great pricing, and delivered in plenty of time for me to meet my deadline. Thank you to everyone who helped make my experience exceptional!”

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Posted 2 years ago

Hello Kathy, thank you so much for the kind feedback! :) We were happy to help you out and we look forward to working with you again.

Posted 2 years ago

“BookPal staff helped my organization find just the right books to give to children at our non-profit event. The staff were helpful and professional. They responded quickly and were aware of my time constraints. I look forward to working with them in the future!”

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Posted 2 years ago

Hi Jennifer, thank you for your positive review. We were happy to assist you and we look forward to working with you again for your next event.

Posted 2 years ago

“Delivered books on time and best price. What more can one ask for?”

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Posted 2 years ago

“The team at Book pal made this a really easy and seamless process. I'd definitely recommend using them again to other colleagues. I appreciate their promptness and attention to detail.”

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Posted 2 years ago

Hi Contessa, thank you for the kind review. We are so glad you enjoyed your time ordering from us & we look forward to working with you again. :)

Posted 2 years ago

“Great service. Able and eager to help with unusual orders. Recommend highly.”

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Posted 2 years ago

“Our institution ordered 200 books for our incoming students! The process from start to finish was seamless. The books arrived on time, wrapped in protective bubble wrap with zero damage to any boxes. I would recommend this company!”

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Posted 2 years ago

Thank you for your kind review! :) We are so pleased to hear that your shipment arrived on time and in excellent condition. We look forward to the opportunity of partnering again in the future and hope your institution's students enjoy their new books!

Posted 2 years ago

“Excellent Service. Easy ordering.”

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Posted 2 years ago

BookPal is rated 4.8 based on 934 reviews