BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 934 Reviews

96 %

of reviewers recommend BookPal

4.8

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pleasure to work with BookPal on our recent bulk book purchase. They were responsive and got the job done! We will be using them again!”

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Posted 6 years ago

Hi Jennifer! Thank you for your review and kind words. It's been a pleasure working with you and we're excited to hear about how Poppy and Appleblossom the Possum are received. Have a wonderful week :)

Posted 6 years ago

“BookPal provides exceptional service. Our company is fast pace, so when we need a book, we need it fast. Robin our account manager always goes above and beyond on fulfilling our small and large orders quickly. She also has great recommendations on other books base on our order history. Thank you BookPal!”

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Posted 7 years ago

Thank you so much for the review!! It's been a pleasure working with you and we look forward to doing it all again soon. We hope you have a wonderful week!

Posted 6 years ago

“Lots of books. Low Prices. Fast Delivery.”

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Posted 7 years ago

Well put, Christina. Thank you for your feedback!

Posted 7 years ago

“This is the second time I worked with BookPal. Their customer service is fantastic and they are truly interested in why we are ordering books. I find their communication is always very clear.”

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Posted 7 years ago

It was such a pleasure to work with you again, Megan! We love hearing about what Ready for School has been up to and how you're empowering your community to learn, grow, and connect. Thank you for your review!

Posted 7 years ago

“I have been using BookPal in my classroom for about 6 years. I give my students 2 books for Christmas. I can afford the books and the customer service team is kind and helpful. They have a great selection of books and they never fail to put huge smiles on my students' faces!”

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Posted 7 years ago

Dear Calista, thank you for sharing your heartwarming story with us! We're honored to be a part of your annual Christmas gift. What you're doing to empower and grow our kids is amazing! We look forward to inspiring many more smiles with you in the years to come :)

Posted 7 years ago

“The books arrived quickly and the price couldn't be beaten! Thank you, BookPal.”

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Posted 7 years ago

Hooray! Thank YOU, La Shonna, for your review and for being a wonderful client :)

Posted 7 years ago

“The books arrived sooner than expected and in terrific condition. This was the best price and service for a class set of books I've ever experienced.”

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Posted 7 years ago

Wow, thank you for the sincere review, Kevin! We're thrilled to hear that you had an excellent experience with us and hope to work with you again soon. Have a fantastic week!

Posted 7 years ago

“Zarna Kamdar, the Operations Supervisor at BookPal was absolutely amazing to work with and helped me out when I was in a tight bind to get a large quantity of books ordered very last minute before the holidays. She ensured my concerns about having all the books shipped to the east coast within three days would not be a problem and that I would have all of them in time for my corporate event. BookPal's prices were also equivalent to Amazon and they don't limit the amount of large bulk book ordering like Amazon does.”

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Posted 7 years ago

Mary, thank you for your detailed and thoughtful review! We appreciate your feedback, your notes about ordering from Amazon vs. BookPal, and are glad you received excellent service from our Operations Supervisor. Zarna enjoyed working with you and hopes your corporate event went swimmingly! We hope you're having a wonderful week :)

Posted 7 years ago

“BookPal was great to work with, I would definitely use them again!”

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Posted 7 years ago

Dear Ashlee, thank you so much for the review and endorsement! Can't wait to work with you again soon on your next project :)

Posted 7 years ago

“They had a GREAT price on the novel we were searching for. Their service was perfect and we are thrilled to have the books on hand and ready for students when we begin our Africa unit in World Cultures class. The sales staff and customer service employees were quick to respond to all of my questions and the email correspondence was prompt and efficient. I will definitely use BookPal again in the future!”

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Posted 7 years ago

Dear Gayle, thank you so much for your thoughtful review and for sharing how you're using your books for your Africa unit in your World Cultures class. It's been a pleasure working with you. We're happy to hear you had an excellent experience with us because we can't wait to work with you again!

Posted 7 years ago

“These books were easy to order, arrived quickly, and the animation and fun stories will make our dinosaur-loving granddaughter so happy!”

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Posted 7 years ago

Your granddaughter has an amazing grandmother! Thank you for your review. We hope you have a wonderful week :)

Posted 7 years ago

“BookPal goes out of their way to hunt down the obscure books I need to order and always with a smile! I love their service and passion for the customer. Thanks BookPal!!”

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Posted 7 years ago

Hi Denny! Thank you for such a heartfelt review. We love helping clients their perfect title and look forward to doing it again with you in the future!

Posted 7 years ago

“I was so glad to find Think and Grow Rich in bulk. I have been giving them out to motivated individuals that I meet. Will be reordering more this month. Fast shipping and Paypal makes it great. I am amazed of how many people have never heard of this self help book. Www.richburnette.com”

BookPal 5 star review on 4th January 2018

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Posted 7 years ago

We love your picture!!! Thank you for taking the time to leave such a personal review. It's amazing to hear how you're using this classic title! We hope you have a fantastic rest of your week :)

Posted 7 years ago

“Very prompt delivery. Excellent notification of arrival. Very good interaction with Stefanie about placing our order and discount information. Very pleased. Excellent service all around.”

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Posted 7 years ago

Thank you so much for your thorough review, Fran! We really appreciate your feedback and are happy to hear you had an excellent experience with us. We look forward to working with you again soon :)

Posted 7 years ago

“BookPal had the amount of copies we needed at a reasonable price. Customer service is really great, especially with response time.”

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Posted 7 years ago

Dear Janine, thank you for taking the time to provide your feedback. We're happy to hear you loved working with our client experience team! Have a great week.

Posted 7 years ago

“They took care of a last minute order of 55 books,The Checklist Manifesto, quickly and efficiently. They are a delight to work with.”

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Posted 7 years ago

It was a pleasure working with you, Dick! Thank you for your thoughtful review.

Posted 7 years ago

“Books came quickly and were well priced.”

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Posted 7 years ago

Thank you for your review, Ryann!

Posted 7 years ago

“Order is easy to place and arrives on time. Then they personally contact you by phone to ensure that everything was to your liking.”

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Posted 7 years ago

Donna, thank you so much for your feedback! We appreciate your comments and wish you an amazing weekend.

Posted 7 years ago

“provided product as needed after I figured out how your system worked.”

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Posted 7 years ago

Dear Nadine, thank you for your feedback! We are always looking to improve our systems and make ordering as easy as possible. Would you be available to chat more about your experience so we can make it even better next time?

Posted 7 years ago

“Decent pricing, and the shipping options were reasonable. Glad they had the amount I needed in stock.”

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Posted 7 years ago

Dear Akira, thank you for your review! We appreciate your comments and hope you have a fantastic weekend.

Posted 7 years ago

BookPal is rated 4.8 based on 934 reviews